The University of North Carolina
910 Raleigh Rd,
Chapel Hill, 27514-3916, NC,
United States
Chapel Hill, 27514-3916, NC,
United States
1 919-962-2211
Education
The University of North Carolina Technographics
The University of North Carolina Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The University of North Carolina and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 55000 The University of North Carolina employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The University of North Carolina has purchased the following applications: Anthology Encompass for Alumni Management in 2018, Microsoft 365 for Collaboration in 2019, Adobe Experience Cloud for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The University of North Carolina is running and its propensity to invest more and deepen its relationship with Anthology , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The University of North Carolina revenues, which have grown to $5.09 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The University of North Carolina intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The University of North Carolina Tech Stack and Enterprise Applications
The University of North Carolina ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Anthology | Legacy | Anthology Encompass | Alumni Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, The University of North Carolina implemented Anthology Encompass for Alumni Management. The deployment places Anthology Encompass as the primary alumni engagement platform and it is surfaced on the university website to provide alumni-facing profile access, event registration, and outreach forms.
Anthology Encompass is configured to support constituent relationship management, event management, communication workflows, segmentation, and reporting, reflecting common Alumni Management modules. The implementation uses the application’s profile and engagement modules to maintain alumni records, track interactions, and orchestrate targeted communications and event workflows.
Operational scope centers on advancement and alumni relations across the university system, with the website integration enabling self-service engagement and data capture. Governance and process changes focus on centralized data stewardship within advancement, standardizing contact data, segmentation rules, and consent workflows to ensure consistent outreach and record accuracy.
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The University of North Carolina Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, The University of North Carolina implemented Microsoft 365 for Collaboration across the university system. The deployment is positioned to provide campus-wide email, real-time communication, and document collaboration services to staff, faculty, and students across multiple sites within the UNC system.
Microsoft 365 configuration on public pages indicates use of standard Collaboration modules including Exchange Online for institutional email, Microsoft Teams for synchronous communications, SharePoint Online and OneDrive for intranet and document management, and Office web and desktop applications for productivity. The presence of Microsoft 365 on the university website suggests tenant-level provisioning that supports site-facing content workflows and centralized content repositories for academic and administrative publishing.
Operational coverage spans central administration, academic departments, and student services, with governance practices focused on centralized tenant configuration, role based access controls, and content governance policies to manage collaboration and compliance. The University of North Carolina uses Microsoft 365 on their website to orchestrate collaboration related workflows and to anchor document management and communication across its educational and administrative functions.
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The University of North Carolina CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, The University of North Carolina implemented Adobe Experience Cloud on its public website to support Customer Experience across institutional web properties. The deployment is focused on the university website and digital channels managed by central communications and web operations teams.
Adobe Experience Cloud is configured to provide content management, experience personalization, digital analytics, audience segmentation, campaign orchestration and A/B testing capabilities aligned to Customer Experience workflows. The implementation includes content publishing pipelines, editorial approval workflows, and front end deployment patterns to enable dynamic content delivery and targeted experiences on the site.
Operational scope centers on web content and marketing functions including communications, admissions outreach and constituent engagement, with governance organized through centralized web governance and editorial processes. The University of North Carolina uses Adobe Experience Cloud to instrument analytics and manage audience-based experience delivery on its website, with data controls and editorial workflow enforcement implemented at the web team level.
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Customer Experience | CRM |
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2020 | 2020 |
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The University of North Carolina PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Project Portfolio Management | PPM |
|
2017 | 2017 |
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The University of North Carolina PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2011 | 2011 |
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The University of North Carolina Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Retirement Recordkeeping | Professional Services |
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2023 | 2024 |
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IT Decision Makers and Key Stakeholders at The University of North Carolina
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The University of North Carolina Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The University of North Carolina IT executives and key decision makers. This section highlights The University of North Carolina's latest recorded technology evaluations, including Fiserv Signature Bank Platform for Core Banking on 2025-08-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The University of North Carolina digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-14 | The University of North Carolina | Evaluated | Fiserv | Fiserv Signature Bank Platform | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD The University of North Carolina Technographics
The University of North Carolina is a Education organization based in United States,
with around 55000 employees and annual revenues of $5.09 billion.
The University of North Carolina operates a diverse technology stack with applications such as
Anthology Encompass, Microsoft 365 and Adobe Experience Cloud,
covering areas like Alumni Management, Collaboration and Customer Experience.
The University of North Carolina has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Anthology, Microsoft and Adobe Systems.
The University of North Carolina recently adopted applications including
TIAA Retirement Recordkeeping in 2023, Adobe Experience Cloud in 2022 and Qualtrics CustomerXM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The University of North Carolina’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The University of North Carolina’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The University of North Carolina technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.