University of Northampton
Waterside Campus University Drive,
Northampton, NN1 5PH,
United Kingdom
Northampton, NN1 5PH,
United Kingdom
44 16 0473-5500
Education
University of Northampton Technographics
University of Northampton Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University of Northampton and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2700 University of Northampton employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of Northampton has purchased the following applications: Unit4 Business World for ERP Financial in 2018, MCR Systems SymPOS GO for Point Of Sale in 2024, Ruby Live Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of Northampton is running and its propensity to invest more and deepen its relationship with UNIT4 , Visa , Mcr Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of Northampton revenues, which have grown to $165.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of Northampton intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University of Northampton Tech Stack and Enterprise Applications
University of Northampton ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Business World | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, University of Northampton implemented Unit4 Business World, deploying Unit4 Business World as its ERP Financial application to centralize and standardize university finance operations. The implementation focused on Financials capabilities such as general ledger, accounts payable, accounts receivable, budgeting and financial reporting, configured to support higher education accounting workflows and statutory reporting requirements.
The project emphasized configurable business rules and flexible solution design to accommodate changing requirements, with implementation consultants James Major and Rob Cocklin credited by Janet Baines for their deep product knowledge during delivery. Governance and process changes targeted the finance function through staged rollouts and knowledge transfer to embed system administration, control and routine financial workflows across university finance teams.
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Expense Management | ERP |
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2012 | 2012 |
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University of Northampton ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mcr Systems | Legacy | MCR Systems SymPOS GO | Point Of Sale | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, the University of Northampton implemented MCR Systems SymPOS GO, a Point Of Sale application, to extend electronic payment and ordering capabilities across campus catering outlets. The deployment complements existing MCR Symphony use within the Food@UON app and Catering Perk to enable cashless payments, loyalty and mobile pre-order functionality across student-facing retail services.
The implementation leverages SymPOS GO capabilities for mobile and queue-busting transaction handling, aligning front of house POS operations with mobile pre-order channels and loyalty management. Functional modules configured include payments processing, loyalty management, mobile pre-order workflow and centralized reporting, with outlet-level POS orchestration to support campus catering and retail processes.
Operational coverage targets the University of Northampton catering and retail process area across campus outlets in the United Kingdom, impacting catering operations and student services. Governance centered on application configuration, outlet enablement and consolidated transaction reporting to support improved student experience and reporting.
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University of Northampton AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, University of Northampton implemented Ruby Live Chat. The deployment uses Ruby Live Chat on the institution's public website under the Chatbots and Conversational AI category to provide real-time web-based student engagement and visitor support. The implementation is delivered as an embeddable web chat interface and serves front-facing digital channels including admissions and student services. Ruby Live Chat functions as the primary conversational interface on the university website.
Configuration centered on the embeddable chat widget and agent console, enabling synchronous messaging, canned responses, and session transcript capture consistent with Chatbots and Conversational AI capabilities. Integration scope is limited to the website front-end and internal operational workflows, with governance and operational ownership managed by the university's central digital or web services team for agent routing, moderation, and conversational policy. Rollout and operational coverage were focused on the public web presence to support enquiries, applicant engagement, and prospective student interaction rather than campus-wide administrative systems.
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University of Northampton Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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University of Northampton Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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University of Northampton CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Community Management | CRM |
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2014 | 2014 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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University of Northampton ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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University of Northampton PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2020 | 2020 |
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University of Northampton IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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University of Northampton CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at University of Northampton
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Director of Finance | Director | Finance | |
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HR Business Partner | Manager | HR | |
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Finance Manager | Manager | Finance | |
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HR Business Partner | Manager | HR | |
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Deputy Director of Finance | Director | Finance | |
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Head of IT Operations | Director | IT | |
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Head of Procurement & Commercial Services | Director | Procurement | |
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Head of IT Services | Director | IT | |
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Executive Director of Human Resources, Marketing and International Relations | Director | HR | |
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HR Business Partner | Manager | HR | |
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Chief Information Officer | CXO | IT | |
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Director of Finance and Planning | Director | Finance | |
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Head of Student Services | Director | Finance | |
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Academic Registrar and Director of Student and Academic Services | Director | Operations | |
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Interim Director of Finance | Director | Finance | |
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Human Resources Director | Director | HR | |
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Finance /HR Systems Development Manager | Manager | HR | |
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Chief Operating Officer | CXO | Finance | |
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Apps Being Evaluated by University of Northampton Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from University of Northampton IT executives and key decision makers. This section highlights University of Northampton's latest recorded technology evaluations, including Kofax RPA for Robotic Process Automation on 2024-11-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the University of Northampton digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-11-04 | University of Northampton | Evaluated | Tungsten Automation | Kofax RPA | Robotic Process Automation | PaaS |
FAQ - APPS RUN THE WORLD University of Northampton Technographics
University of Northampton is a Education organization based in United Kingdom,
with around 2700 employees and annual revenues of $165.0 million.
University of Northampton operates a diverse technology stack with applications such as
Unit4 Business World, MCR Systems SymPOS GO and Ruby Live Chat,
covering areas like ERP Financial, Point Of Sale and Chatbots and Conversational AI.
University of Northampton has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UNIT4, Mcr Systems and Ruby.
University of Northampton recently adopted applications including
MCR Systems SymPOS GO in 2024, Anthology Illuminate in 2024 and comScore Activation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of University of Northampton’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates University of Northampton’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete University of Northampton technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.