Guildford, GU2 7XH,
United Kingdom
The University of Surrey Technographics
The University of Surrey Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The University of Surrey and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3170 The University of Surrey employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The University of Surrey has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2023, Benefex OneHub | Benefits for Benefits Administration in 2011, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The University of Surrey is running and its propensity to invest more and deepen its relationship with Microsoft , Benefex, a Zellis Company , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The University of Surrey revenues, which have grown to $411.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The University of Surrey intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The University of Surrey Tech Stack and Enterprise Applications
The University of Surrey ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2023 | 2023 |
In 2023 the University of Surrey implemented Microsoft Dynamics 365 for Finance and Operations. The deployment is scoped as an ERP Financial solution to support core HR and Finance administrative and self-service activities across the institution and to underpin the IT team s wider digital transformation agenda.
The implementation centers on Dynamics 365 for Finance and Operations infrastructure and system support, with responsibilities for provisioning, installations, technical configuration, security, operation and ongoing health management. Implementation activities emphasize system administration, platform monitoring, technical and user documentation, and continuous improvement initiatives tailored to ERP Financial functional workflows such as core financial management, general ledger processing, accounts payable and receivable, budgeting and procurement orchestration.
Operational architecture work explicitly includes related operating systems, authentication and directory services, storage and backup systems, and infrastructure management tooling required to sustain availability and security of Microsoft Dynamics 365 for Finance and Operations. Technical ownership covers integration points with the university s authentication and directory environment to enable self-service access and to maintain secure user provisioning across HR and Finance services.
Governance and runbook changes are being institutionalized through contributions to support procedures, formalizing monitoring of platform updates and defining next steps for patching and platform evolution. The implementation role is responsible for knowledge transfer across ITS teams, expanding first line support capacity, documenting workflows, and proposing operational improvements to increase system stability and reduce escalation.
The Microsoft Dynamics 365 for Finance and Operations implementation is positioned to enable enhancements to HR and Finance administrative and self-service activities while ensuring system stability, security and availability. This ERP Financial deployment is presented as a component of the University of Surrey IT strategy to grow digital capability, improve student experience and support the university s research and operational objectives.
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The University of Surrey HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex OneHub | Benefits | Benefits Administration | HCM | n/a | 2011 | 2011 |
In 2011, The University of Surrey implemented Benefex OneHub | Benefits within the Benefits Administration category. The deployment targeted employee benefits management for the university's 3,170 staff across academic and professional services, centralizing enrollment and communications on a single platform.
Benefex OneHub | Benefits was configured to provide an employee facing benefits portal, online enrollment workflows, eligibility management and lifecycle event handling. The configuration emphasized automated enrollment flows and benefits communications to streamline HR administered processes and employee self service.
Operational scope included the university's HR and benefits administration teams, with the system serving as the primary interface for staff benefits selection and information. Configuration work focused on role based access for HR administrators and staff, and on embedding policy driven eligibility rules and enrollment deadlines.
Governance practices were organized around HR ownership of benefits administration, with phased user enablement and process documentation to support campus wide adoption. This narrative is based on Benefex customer listings from 2011 showing The University of Surrey as a customer of Benefex OneHub | Benefits in the Benefits Administration category.
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Core HR | HCM |
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2019 | 2020 |
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Payroll | HCM |
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2019 | 2020 |
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The University of Surrey Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 The University of Surrey implemented Microsoft 365 as a Collaboration platform, with Microsoft 365 artifacts and services observed on the university website. The Microsoft 365 deployment provides a cloud-hosted collaboration layer across academic and administrative teams and is surfaced in the university web presence.
The implementation leverages core Microsoft 365 capabilities such as SharePoint Online for content and site management, OneDrive for personal file storage, Microsoft Teams for synchronous collaboration, and Exchange Online for institutional email, reflecting typical Collaboration functional modules. Configuration appears oriented around tenancy-level governance, centralized access and permission controls, and content publishing and workflow patterns to support course materials, research collaboration, and administrative document management. The University of Surrey Microsoft 365 Collaboration supports academic delivery, research collaboration, and administrative operations.
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The University of Surrey CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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The University of Surrey ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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The University of Surrey PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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The University of Surrey IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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The University of Surrey CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The University of Surrey
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by The University of Surrey Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||