Panipat, 132103,
India
TheDivine Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by TheDivine and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 TheDivine employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TheDivine has purchased the following applications: Rixosys CRM for CRM in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TheDivine is running and its propensity to invest more and deepen its relationship with Rixosys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TheDivine revenues, which have grown to $36.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TheDivine intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rixosys | Legacy | Rixosys CRM | CRM | CRM | n/a | 2023 | 2023 |
In 2023, TheDivine implemented Rixosys CRM to support its e-commerce operations in India. TheDivine deployed Rixosys CRM as a CRM solution to centralize customer service, order-related communications and marketing lists for its online sales channels, aligning the application to core customer engagement functions.
The implementation leveraged the Rixosys product portfolio and module usage is inferred to include Rixotrix, focusing on contact and case management, order communication tracking, marketing list segmentation and workflow automation. Operational coverage centered on customer service, marketing and order management teams within TheDivine's e-commerce organization, with governance efforts directed at centralizing contact records, standardizing order notification templates and establishing shared data stewardship and communication workflows across those departments.
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