TigerConnect
2110 Broadway,
Santa Monica, 90404, CA,
United States
Santa Monica, 90404, CA,
United States
1 800-572-0470
Professional Services
TigerConnect Technographics
TigerConnect Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TigerConnect and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 TigerConnect employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TigerConnect has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Greenhouse ATS for Applicant Tracking System in 2018, Drift AI Chatbot for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TigerConnect is running and its propensity to invest more and deepen its relationship with Oracle , Greenhouse , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TigerConnect revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TigerConnect intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TigerConnect Tech Stack and Enterprise Applications
TigerConnect ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019 TigerConnect implemented Oracle NetSuite ERP to centralize billing and collections for its software communications department. The Oracle NetSuite ERP deployment targeted subscription billing workflows for more than 6,000 customers, generating invoices for monthly, quarterly, or annual subscriptions and distributing invoices to customers on a daily cadence.
Implementation concentrated on ERP Financial functional capabilities for invoicing, accounts receivable management, billing credits and adjustments, and transaction posting. Operational procedures required daily invoice generation inside Oracle NetSuite ERP, entry and tracking of billing credits and adjustments in NetSuite, and low-volume credit card processing using BrainTree for subscription payments.
Operational governance tied NetSuite activities to sales and finance controls, with routine verification of Salesforce customer contract records and formal notification to Sales Managers when discrepancies in subscription pricing or license quantities were detected. Collections governance included weekly review of the Accounts Receivable Aging Report to identify past due accounts and structured follow up with customers, while coordinated workflows with the Accounts Payable team matched incoming payments to open invoices and reconciled customer account balances. Ad-hoc projects were performed as needed to support accounting and finance operations.
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TigerConnect HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, TigerConnect deployed Greenhouse ATS to centralize recruiting and career site application capture. The Greenhouse ATS is embedded on TigerConnect's public careers pages, serving as the primary Applicant Tracking System for posting roles and collecting candidate applications.
Configuration centered on standard Applicant Tracking System capabilities, including job requisition publishing, candidate profile capture, staged candidate pipelines, interview scheduling and structured scorecards. Greenhouse ATS was configured to support role based access for recruiters and hiring managers and to enforce consistent interview workflows and pipeline stages.
Operational use covers recruiting and human resources functions across TigerConnect, with hiring managers and recruiting teams operating inside Greenhouse ATS to progress candidates through defined stages. The deployment emphasizes career site integration for seamless application flow from the website into the Applicant Tracking System and centralized candidate recordkeeping.
Governance included standardization of job templates, pipeline definitions and hiring role permissions to enable consistent hiring processes and accountability. Training and adoption efforts focused on recruiter and hiring manager workflows within Greenhouse ATS to operationalize structured interviewing and offer coordination.
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TigerConnect AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, TigerConnect implemented Drift AI Chatbot on their public website, deploying a customer-facing conversational layer under the Chatbots and Conversational AI category. The deployment placed the Drift AI Chatbot at the frontline of web visitor engagement to capture prospects and answer routine pre sales and support inquiries for a professional services firm with roughly 220 employees.
Configuration focused on conversational playbooks and chat routing, using the Drift AI Chatbot to surface contextual prompts, capture lead details via embedded forms, and escalate conversations to human agents when required. Implementation work emphasized scripted conversational flows, session handoff rules, and response templates to standardize interactions and ensure consistent handling of inbound website conversations.
Operational coverage centered on the corporate website and impacted marketing, sales development, and customer support functions, with the Drift AI Chatbot servicing anonymous visitors, prospects, and existing customers. Governance activities included establishing content ownership for conversational scripts, defining escalation and response SLAs for chat handoffs, and assigning ongoing maintenance responsibility across cross functional teams.
TigerConnect instituted continuous tuning and iterative refinement of conversational playbooks to align the Drift AI Chatbot with messaging and qualification criteria, supporting ongoing conversational optimization and operational oversight. The narrative highlights TigerConnect, Drift AI Chatbot, and the Chatbots and Conversational AI category, reflecting a web first conversational implementation for marketing and customer engagement.
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TigerConnect Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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TigerConnect eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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TigerConnect CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing, Sales Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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TigerConnect ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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TigerConnect PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2021 | 2021 |
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TigerConnect IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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TigerConnect CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at TigerConnect
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Senior Vice President, Finance | VP | Finance | |
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Accounts Receivable Manager | Manager | Finance | |
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Apps Being Evaluated by TigerConnect Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TigerConnect IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TigerConnect digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD TigerConnect Technographics
TigerConnect is a Professional Services organization based in United States,
with around 220 employees and annual revenues of $50.0 million.
TigerConnect operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Greenhouse ATS and Drift AI Chatbot,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
TigerConnect has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Greenhouse and Drift.
TigerConnect recently adopted applications including
Zoominfo Platform in 2022, Microsoft 365 in 2021 and 6sense Account Engagement Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TigerConnect’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TigerConnect’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TigerConnect technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.