Tile Inc.
1900 S Norfolk St #310,
San Mateo, 94403, CA,
United States
San Mateo, 94403, CA,
United States
1 866-441-7123
Retail
Tile Inc. Technographics
Tile Inc. Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tile Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Tile Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tile Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Lever by Employ for Applicant Tracking System in 2018, Zendesk Chat for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tile Inc. is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tile Inc. revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tile Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tile Inc. Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2015 | 2016 |
In 2015, Tile Inc. implemented Oracle NetSuite ERP to centralize ERP Financial functions across finance, supply chain, and ecommerce operations. The engagement managed an end to end ERP Financial implementation including EDI, API connectors, and data synchronization to support retail and online channels.
Implementation covered core modules and configuration work including a Subscription module, supply chain modules for PurchaseOrder, TransferOrder, and Inventory, a NetSuite based expense approval system, and a Tax management system for dynamic tax collection. The team also implemented multi-lingual email delivery during the customer journey and developed workflows specific to online retailer processes.
Integration work included building REST APIs to connect external systems such as Ecomm platforms, Expensify, and tracking systems, and orchestration of ecommerce integrations to support Order-Invoice flow and payment collection via credit card, PayPal, and AmazonPay. Supply chain integration with retail partners was implemented via an EDI Gateway to automate order and fulfillment exchanges with major online retailers including Amazon, Target, WalMart, and BestBuy.
Operationally the program led NetSuite development and ecommerce integration efforts while defining workflow and approval processes to align finance, supply chain, and ecommerce teams. Business user training for NetSuite use was delivered to embed the new ERP Financial processes and support operational adoption.
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Payment Processing | ERP Financial Management |
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2014 | 2014 |
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Tile Inc. implemented Lever by Employ as its Applicant Tracking System. The deployment integrated Lever by Employ into Tile's career site to capture applicants directly via the website, centralizing candidate intake and job posting publication. The implementation targeted corporate recruiting and talent acquisition functions across the United States, sized to support a 400 person retail organization. Lever by Employ was configured to manage requisition lifecycle and candidate pipeline activities end to end.
Configuration emphasized standard Applicant Tracking System capabilities, including job posting orchestration, configurable candidate pipelines, interview stage orchestration, offer workflow tracking, and recruitment reporting. Governance established role based access controls for recruiters and hiring managers, standardized interview templates and stage gates, and automated routing of applications from the public career page into Lever by Employ, enabling centralized review and workflow management. The integration focus remained on the career site embedding and candidate data capture into Lever, keeping applicant processing and recruiter activity within the Lever by Employ environment.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Tile Inc. deployed Zendesk Chat on its website. Tile Inc. implemented Zendesk Chat, a Chatbots and Conversational AI application, to provide a real-time web chat channel for customer-facing support and engagement. The deployment is delivered via an embedded web chat widget that surfaces on customer pages and routes active sessions to Zendesk Chat agent consoles for handling and escalation.
Configuration emphasizes core chat capabilities consistent with Chatbots and Conversational AI workflows, including agent routing, canned responses, transcript logging, and basic visitor context capture to inform live conversations. Operational scope is focused on customer service and engagement on the public website, with governance centered on agent group configuration, business hours and availability settings, and transcript retention policies to support ongoing support operations.
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Natural Language Processing | AI-Powered Application |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2013 | 2013 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2014 | 2014 |
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Web Content Management | Content Management |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Review Management | eCommerce |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement, Customer Loyalty | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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PR and Media Communication | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2013 | 2013 |
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Social Media Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Lifecycle Management | PLM and Engineering |
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2014 | 2014 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Tile Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Tile Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Tile Inc. Technographics
Tile Inc. is a Retail organization based in United States,
with around 400 employees and annual revenues of $100.0 million.
Tile Inc. operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Lever by Employ and Zendesk Chat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Tile Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Employ and Zendesk.
Tile Inc. recently adopted applications including
Braze Platform in 2021, Amazon CloudFront in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tile Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tile Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tile Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.