TitleMax, Inc.
15 Bull Street,
Savannah, 31401, GA,
United States
Savannah, 31401, GA,
United States
1 800-483-6634
Banking and Financial Services
TitleMax, Inc. Technographics
TitleMax, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TitleMax, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 TitleMax, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TitleMax, Inc. has purchased the following applications: UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2007, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TitleMax, Inc. is running and its propensity to invest more and deepen its relationship with UKG , Salesforce , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TitleMax, Inc. revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TitleMax, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TitleMax, Inc. Tech Stack and Enterprise Applications
TitleMax, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2007 | 2007 |
In 2007, TitleMax, Inc. implemented UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance. The deployment centralized employee scheduling in the Kronos system and formalized supervisor timecard approval workflows to standardize daily time capture and approve pay-period records.
The implementation focused on core Time and Attendance capabilities, including shift scheduling, time capture, supervisor review and timecard approval, and exception handling. Configuration emphasized role-based access for managers and hourly employees, rule-driven time calculations consistent with workforce policies, and audit-ready timecard records.
Operational coverage extended across TitleMax, Inc.'s U.S. workforce and directly impacted scheduling, payroll input, and HR time administration processes. Governance centered on centralized schedule management and supervisor-level approval workflows to enforce consistent timekeeping practices across the organization.
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Workforce Management | HCM |
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2007 | 2007 |
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Workforce Scheduling | HCM |
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2007 | 2007 |
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TitleMax, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, TitleMax, Inc. implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website. The implementation used Salesforce Chat as the web-facing conversational layer to support real-time customer engagement within the Chatbots and Conversational AI category. The deployment emphasized an embedded chat widget and pre-chat capture to collect contact and case context prior to agent engagement.
Inbound chats were configured to route into the Salesforce agent console for handling by customer service and retail operations teams, leveraging presence-based routing and session transfer to escalate complex inquiries. Functional capabilities implemented included chat transcript capture and persistence against Salesforce service records, automated routing rules, and scripted response templates to standardize customer interactions. Governance focused on operating hours, agent availability rules and chat scripting to align web conversations with existing contact handling processes.
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TitleMax, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, TitleMax, Inc. implemented Cisco Webex Meetings. The deployment uses Cisco Webex Meetings in the Audio Video and Web Conferencing category and is embedded on the TitleMax website to enable browser-based audio and video sessions for web visitors and internal users.
The implementation leverages core Cisco Webex Meetings capabilities including real-time audio and video, screen sharing, meeting scheduling, and recording, delivered through an embedded Webex Meetings client on TitleMax web pages. Operational coverage centers on website-hosted meeting flows and corporate collaboration across business functions within the banking and financial services organization, with centralized administration and policy controls provided through standard Webex management tooling to govern user provisioning, meeting policies, and security settings.
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Collaboration | Collaboration |
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2015 | 2015 |
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TitleMax, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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TitleMax, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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TitleMax, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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TitleMax, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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TitleMax, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at TitleMax, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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General Manager | Manager | Finance | |
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Bilingual General Manager | Director | Operations | |
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District Director of Operations | Director | Finance | |
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District Director of Operations | Director | Finance | |
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General Manager | Manager | Finance | |
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General Manager | Manager | Finance | |
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Apps Being Evaluated by TitleMax, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TitleMax, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TitleMax, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD TitleMax, Inc. Technographics
TitleMax, Inc. is a Banking and Financial Services organization based in United States,
with around 2000 employees and annual revenues of $400.0 million.
TitleMax, Inc. operates a diverse technology stack with applications such as
UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper), Salesforce Chat (formerly Salesforce Live Agent) and Cisco Webex Meetings,
covering areas like Time and Attendance, Chatbots and Conversational AI and Audio Video and Web Conferencing.
TitleMax, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Salesforce and Cisco Systems.
TitleMax, Inc. recently adopted applications including
Lumen Cloud (ex CenturyLink) in 2023, Lumen CDN in 2023 and DocuSign eSignature in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TitleMax, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TitleMax, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TitleMax, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.