Den Haag, 2595 DA,
Netherlands
Tno Technographics
Tno Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tno and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3652 Tno employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tno has purchased the following applications: Microsoft 365 for Collaboration in 2021, Hotjar for Customer Experience in 2020, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tno is running and its propensity to invest more and deepen its relationship with Microsoft , Contentsquare , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tno revenues, which have grown to $594.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tno intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tno Tech Stack and Enterprise Applications
Tno Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Tno implemented Microsoft 365 as its Collaboration platform. The implementation is observable in Tno's public website source and the deployment was scoped to the organization’s 3,652 employees in the Netherlands, reflecting enterprise-wide adoption within the professional services environment.
Microsoft 365 was configured to provide core Collaboration capabilities, delivering cloud email, team collaboration workspaces, document libraries, and personal file sync and sharing. Functional modules aligned with the implementation include Exchange Online style mail services, SharePoint Online content and intranet sites, Microsoft Teams real-time collaboration, and OneDrive for Business personal storage and synchronization. Configuration work focused on enabling document co-authoring, shared workspaces, and centralized content management patterns consistent with Collaboration-category deployments.
Operational coverage emphasized tenant-level administration, identity and access management, and information governance controls to manage external sharing and content lifecycle. Governance and workflow changes centered on centralized administrative controls, permissions management, and standardized collaboration workflows to support secure file access and cross-team coordination. The narrative reflects a platform-centric Collaboration rollout using Microsoft 365 across Tno’s employee base as referenced on the company website.
|
Tno CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Tno implemented Hotjar on its public website. The deployment uses Hotjar in the Customer Experience category to instrument user behavior and support web analytics, UX research, and product decisioning. The implementation prioritizes qualitative session capture to inform site usability work.
Installation was performed via a client side JavaScript snippet embedded in site templates to collect session recordings, heatmaps, click and scroll aggregation, conversion funnel traces, and on site feedback polls, leveraging standard Hotjar capabilities. Configuration emphasized sampling controls and privacy settings aligned with web governance, and operational ownership was assigned to digital analytics and UX teams. Hotjar is used by Tno as a Customer Experience tool to surface behavioral insights tied to website pages.
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Tno ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, Tno deployed Atlassian Jira Service Desk for IT Service Management as a public facing support channel on its corporate website. The deployment positions Atlassian Jira Service Desk as the primary portal for incident and service request intake, enabling external users and staff to open tickets through the website.
The Atlassian Jira Service Desk implementation emphasizes standard IT Service Management capabilities such as ticketing, a self service portal, request lifecycle workflows, SLA tracking, and knowledge base publishing. Configuration focused on request types, workflow automation for ticket routing and prioritization, and user facing portal pages embedded in the site, with governance assigned to the IT support organization to manage queues, permissions, and SLA policies.
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Tno IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
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Content Delivery Network | IaaS |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Tno
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Tno Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||