Toledo Lucas County Public Library
325 N Michigan St,
Toledo, 43604, OH,
United States
Toledo, 43604, OH,
United States
1 419-259-5200
Government
Toledo Lucas County Public Library Technographics
Toledo Lucas County Public Library Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Toledo Lucas County Public Library and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Toledo Lucas County Public Library employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Toledo Lucas County Public Library has purchased the following applications: Microsoft 365 for Collaboration in 2015, Craft CMS for Web Content Management in 2016, Hotjar for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Toledo Lucas County Public Library is running and its propensity to invest more and deepen its relationship with Microsoft , Pixel & Tonic , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Toledo Lucas County Public Library revenues, which have grown to $38.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Toledo Lucas County Public Library intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Toledo Lucas County Public Library Tech Stack and Enterprise Applications
Toledo Lucas County Public Library Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Toledo Lucas County Public Library implemented Microsoft 365 to provision cloud-based Collaboration services for its 400 employee organization. The deployment is evident in public-facing infrastructure, with Office 365 Mail surfaced on the Toledo Library website for patron and administrative communications, and Microsoft listed as the vendor.
The Microsoft 365 implementation emphasized mail and productivity capabilities aligned to the Collaboration category, with Office 365 Mail used as the public email channel. Configuration and operational setup were oriented around a single Microsoft 365 tenant model, including domain routing for library email and webmail integration into the site to present contact and notification workflows.
Operational scope covered public services and administrative staff across the library system, centralizing user provisioning and access control in the Microsoft 365 administrative plane. Governance and process adjustments focused on Collaboration functional workflows, including centralized account management, administrative role separation, and policy configuration through the Microsoft 365 admin tools.
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Toledo Lucas County Public Library Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pixel & Tonic | Legacy | Craft CMS | Web Content Management | Content Management | n/a | 2016 | 2016 |
In 2016, Toledo Lucas County Public Library deployed Craft CMS as its Web Content Management solution to power the public-facing website. The implementation centers on Craft CMS driven page templates, structured content models, and asset management to support the library's web publishing needs, with deployment focused on authoring and production instances for the site.
Operationally the Craft CMS implementation supports communications and public services functions, enabling librarians and communications staff to author, review, and publish content through role-based editorial workflows. Governance emphasizes content lifecycle controls and template-led page composition, while the architecture leverages Craft CMS features such as templating and content modeling to centralize site administration and streamline ongoing content operations.
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Toledo Lucas County Public Library CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, Toledo Lucas County Public Library implemented Hotjar on its public website. Toledo Lucas County Public Library used Hotjar as a Customer Experience application to support web analytics and user experience research for its digital service delivery. Hotjar was deployed to capture behavioral signals from site visitors, aligning the application with the library's web engagement and patron-facing digital channels. The implementation establishes a clear Toledo Lucas County Public Library Hotjar Customer Experience relationship focused on understanding navigation, content consumption, and form interactions.
Hotjar was configured to collect session recordings, heatmaps, conversion funnels, and on-site feedback such as surveys and polls, applying standard Customer Experience capabilities for usability analysis and qualitative insight. The deployment operated at the public website layer, instrumenting key pages and user flows, and was managed through the library's digital/web operations to inform iterative content and UX decisions. Governance centered on analytics-driven prioritization and ongoing capture of qualitative feedback to surface usability patterns and inform web updates.
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Marketing Automation | CRM |
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2017 | 2017 |
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Toledo Lucas County Public Library PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Toledo Lucas County Public Library IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Toledo Lucas County Public Library
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Toledo Lucas County Public Library Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Toledo Lucas County Public Library IT executives and key decision makers. This section highlights Toledo Lucas County Public Library's latest recorded technology evaluations, including BlackRock Aladdin for Portfolio and Investment Management on 2025-08-09 and UKG Pro Payroll (ex Ultipro Payroll) for Payroll on 2025-02-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Toledo Lucas County Public Library digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-09 | Toledo Lucas County Public Library | Evaluated | BlackRock | BlackRock Aladdin | Portfolio and Investment Management | Investment Management |
| 2025-02-05 | Toledo Lucas County Public Library | Evaluated | UKG | UKG Pro Payroll (ex Ultipro Payroll) | Payroll | HCM |
FAQ - APPS RUN THE WORLD Toledo Lucas County Public Library Technographics
Toledo Lucas County Public Library is a Government organization based in United States,
with around 400 employees and annual revenues of $38.0 million.
Toledo Lucas County Public Library operates a diverse technology stack with applications such as
Microsoft 365, Craft CMS and Hotjar,
covering areas like Collaboration, Web Content Management and Customer Experience.
Toledo Lucas County Public Library has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Pixel & Tonic and Contentsquare.
Toledo Lucas County Public Library recently adopted applications including
Pathwire Mailgun in 2019, Rackspace Cloud in 2019 and Amazon S3 in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Toledo Lucas County Public Library’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Toledo Lucas County Public Library’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Toledo Lucas County Public Library technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.