Tommy Hilfiger Europe B.V. (PVH) Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Tommy Hilfiger Europe B.V. (PVH) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16000 Tommy Hilfiger Europe B.V. (PVH) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tommy Hilfiger Europe B.V. (PVH) has purchased the following applications: SAP Business Suite for ERP Financial in 2013, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2021, msg.ai Platform for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tommy Hilfiger Europe B.V. (PVH) is running and its propensity to invest more and deepen its relationship with SAP , Klarna , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tommy Hilfiger Europe B.V. (PVH) revenues, which have grown to $9.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tommy Hilfiger Europe B.V. (PVH) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business Suite | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, Tommy Hilfiger Europe B.V., PVH implemented SAP Business Suite. The SAP Business Suite deployment addressed ERP Financial requirements and centralized SAP user and authorizations management across the corporate SAP landscape. Responsibility covered central user and authorization administration for CUA, ECC including AFS, HR, FICO, SD, MM, WM, plus BI, SRM, Gateway, and PI.
The implementation of SAP Business Suite included a structured rebuild of the authorizations architecture and role building driven by the CSI Accelerator. Functional modules and capabilities addressed during the program included the Fashion Management Solution FMS, FSCM, HR new function roles, SRM with a custom UI interfacing to Gateway and ECC, and new BPC NW10 role sets. Role design work focused on modular role templates and privilege segregation aligned to the SAP modules listed.
Integrations were explicitly scoped to central identity and authorization touch points, using CUA for unified user administration and Gateway and PI as middleware pathways between SRM, ECC, and BI elements. Operational coverage spanned finance, HR, merchandising and product management, procurement, warehouse operations, sales order processing, and BI reporting and planning workflows. The implementation emphasized consistent authorization propagation across the SAP landscape to support cross-module business processes.
Governance for authorizations was restructured to introduce standardized role lifecycle processes, role request and change control, and template-driven provisioning using the CSI Accelerator. Project-specific role packs were created for new implementations to ensure repeatable role builds for FMS, FSCM, SRM, HR enhancements, and BPC NW10. Ongoing operational practice centered on centralized authorization stewardship and role governance tied to the SAP Business Suite ERP Financial environment.
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Tommy Hilfiger Europe B.V. implemented iCIMS Recruit Applicant Tracking System. The Applicant Tracking System is deployed on the public careers pages of tommy.com to capture candidate applications and manage job postings for the Europe entity based in the Netherlands.
The implementation used iCIMS Recruit Applicant Tracking System functional capabilities typical of the category, including job requisition publishing, candidate intake and profile management, resume parsing and screening workflows, interview scheduling, and offer tracking. Configuration work emphasized branded career-site integration and candidate-facing application flows to preserve consistent employer branding on the Tommy Hilfiger careers site.
The iCIMS Recruit Applicant Tracking System is integrated directly with the company website, ensuring job listings and application forms feed candidate records into the ATS. Operational ownership resides with talent acquisition and HR teams within Tommy Hilfiger Europe B.V., enabling centralized requisition lifecycle management and recruiter collaboration workflows.
Governance measures focused on structured hiring workflows, role-based access for recruiters and hiring managers, and automation of screening and interview orchestration to standardize processes. The deployment positions iCIMS Recruit as the primary Applicant Tracking System for on-site candidate capture and talent acquisition orchestration at Tommy Hilfiger Europe B.V.
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Core HR | HCM |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Netomi | Legacy | msg.ai Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Tommy Hilfiger Europe B.V. launched the msg.ai Platform as a Chatbots and Conversational AI implementation to power a Facebook Messenger chatbot tied to its Fall 2016 line and the TommyXGigi collection, positioning the project as conversational commerce and customer engagement for a fashion event audience. The msg.ai Platform was deployed specifically on the Facebook Messenger channel to provide scalable, personalized interactions with brand fans during the New York Fashion Week campaign.
The implementation focused on AI driven conversational capabilities, including intent recognition, context management, and automated message sequencing to emulate a concierge style experience. The service, named TMY.GRL, was configured to surface product content, collection information, and engagement prompts relevant to user context, with machine learning used to learn consumer habits and better predict the content users sought.
Integration scope was centered on the Messenger channel, with the chatbot operating as a campaign layer for marketing and commerce functions during the event rollout. Operational coverage emphasized marketing led engagement for fans of the brand and event attendees, aligning messaging and content delivery to the Fall 2016 and TommyXGigi creative assets.
Governance and rollout were campaign oriented, created in partnership with the msg.ai artificial intelligence platform and launched to coincide with the fashion week extravaganza, relying on iterative AI learning to refine conversational flows and content relevance over the event period. The implementation aimed to replicate a concierge style engagement through automated messages and predictive content delivery, leveraging the msg.ai Platform to centralize conversational interactions for the campaign.
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2013 | 2013 |
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eCommerce | eCommerce |
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2007 | 2007 |
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eCommerce | eCommerce |
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2011 | 2011 |
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2009 | 2009 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Shopping Cart Management | eCommerce |
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2017 | 2017 |
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CRM
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2012 | 2012 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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