TomTom Digital Transformation Initiatives

About the Customer

Headquartered in Amsterdam with offices in 37 countries, TomTom offers advanced digital maps that cover 137 countries. Its hyper-detailed and real-time TomTom Traffic information service reach more than five billion people in 69 countries.

Scope and Challenges

TomTom's CHRO Arne-Christian Van Der Tang said: “We looked to upgrade of our current technology (PeopleSoft), best in class solutions; specifically for applicant tracking and recruiting, mixing and matching solutions and then looked at some of the companies with a fully integrated solution in the cloud.”

The switchover went without a hitch and enabled TomTom to replace its legacy systems (Peoplesoft) with a Workday HCM suite, including Core HR, recruitment, talent, and performance, plus an absence management system. In three countries,

Additionally, TomTom transformed their Marketing Automation process by selecting Salesforce Marketing Cloud. Furthermore, TomTom digitalizes the Customer journey with SAP Cloud for Customer and disrupt their Finance Department by choosing SAP ERP ECC 6.0.​

​​​​​​Outcome and Implications

Workday HCM will allow TomTom to:

  • - Create a single source for all HR information globally
  • - Provide managers with visibility and insights into their teams across multiple regions, enabling them to make faster hiring and better people-management decisions
  • - Empower employees with self-service access to relevant information and the ability to perform tasks from their mobile devices
  • - Harmonize HR processes worldwide, streamlining operations to increase efficiencies and productivity throughout the business
  • - Access continuous innovation from Workday's development on a single code line delivered in the cloud

  “The go-live in March was the culmination of a three-and-a-half-year journey for us. Prior to bringing in Workday, our systems were very fragmented,” said Mairead MacLure, vice-president of reward and HR operations for TomTom.

Arne-Christian van der Tang, senior vice president of group HR at TomTom, said, “People and innovation are at the heart of TomTom’s success, which means it’s critical to have tools like Workday in place to continually find top talent and keep our employees engaged as we grow,”

De Ruijterkade 154
Amsterdam, 1011 , NH
+31 20 -757-5000
Industry Employees Revenue
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Enterprise Software and Cloud Applications Purchased by TomTom

Vendor Old Product New Product Function Market Users VAR/SI When Live
Salesforce Legacy Applications Salesforce Marketing Cloud Marketing Automation CRM n/a n/a 2016 2016
Subscribe Subscribe Subscribe Enterprise Resource Planning ERP Financial Management Subscribe Subscribe 2010 2010
Subscribe Subscribe Subscribe Customer Relationship Management CRM Subscribe Subscribe n/a n/a
Subscribe Subscribe Subscribe Project Portfolio Management PPM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Human Capital Management HCM Subscribe Subscribe 2016 2017

IT Decision Makers and Key Stakeholders at TomTom

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