Scarborough, M1K 2P3, ON,
Canada
Toronto Public Library Board Technographics
Toronto Public Library Board Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Toronto Public Library Board and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Toronto Public Library Board employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Toronto Public Library Board has purchased the following applications: Overdrive Libby for Learning and Development in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, New Relic APM for Application Performance Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Toronto Public Library Board is running and its propensity to invest more and deepen its relationship with OverDrive , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Toronto Public Library Board revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Toronto Public Library Board intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Toronto Public Library Board Tech Stack and Enterprise Applications
Toronto Public Library Board HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OverDrive | Legacy | Overdrive Libby | Learning and Development | HCM | n/a | 2020 | 2020 |
In 2020, Toronto Public Library Board deployed Overdrive Libby as part of its Learning and Development digital services to deliver ebooks and audiobooks for lifelong learning. The deployment positioned Overdrive Libby as the primary mobile borrowing experience for Toronto residents, supporting remote learning and leisure reading during the COVID period.
The implementation included consumer-facing modules for ebook and audiobook lending and an account provisioning workflow via the Instant Digital Card launched in April 2020 to extend access to residents without physical library cards. Libby acted as the core mobile client and borrowing orchestration layer, handling standard lending workflows such as checkouts, holds, and returns consistent with Learning and Development use cases.
Operational scope targeted Toronto residents citywide with a focus on digital access, and the Instant Digital Card rollout in April 2020 was the main governance and rollout action to broaden enrollment quickly. The library reported a 34% increase in OverDrive use after the initiative and cited improved remote learning access and expanded leisure reading availability for the community.
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Toronto Public Library Board Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Toronto Public Library Board deployed Cisco Webex Meetings to add hosted conferencing capabilities to its public website and internal operations. Toronto Public Library Board uses Cisco Webex Meetings, an Audio Video and Web Conferencing solution, to deliver virtual author talks, community programs, and staff collaboration sessions through web-based meetings and public event pages.
The deployment centers on cloud-hosted Cisco Webex Meetings functionality such as meeting scheduling, participant controls, screen sharing, recording for playback, and moderated public sessions, with embedding of meeting links and registration flows on the library website. Governance is managed by library staff accounts with administrative controls for session moderation and access, and operational use spans public programming and internal communications rather than enterprise-scale integrations.
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Collaboration | Collaboration |
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2016 | 2016 |
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Toronto Public Library Board ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2015 | 2015 |
In 2015, Toronto Public Library Board deployed New Relic APM on its public website. The implementation placed New Relic APM squarely in the Application Performance Management category for the library's digital services, instrumenting the website application stack to monitor web transactions and surface application-level performance data.
The deployment used New Relic APM capabilities such as transaction tracing, error analytics, performance dashboards and alerting to identify latency and failure patterns, with agents instrumenting the website application tier. Operational scope was limited to the Toronto Public Library website and associated web services, supporting web operations and digital services functions through centralized dashboards and alerting workflows to drive incident response and prioritization.
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Toronto Public Library Board PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Toronto Public Library Board IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Toronto Public Library Board
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Toronto Public Library Board Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-31 | Toronto Public Library Board | Evaluated | Witron | Witron WMS | Warehouse Management | SCM |
| 2025-09-30 | Toronto Public Library Board | Evaluated | Hitachi Vantara | Pentaho | Analytics and BI | Analytics and BI |
| 2025-02-23 | Toronto Public Library Board | Evaluated | Legacy Vendor | Legacy | Legacy System | Legacy |
| 2024-12-30 | Toronto Public Library Board | Evaluated |
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IT Service Management | ITSM |
| 2024-12-28 | Toronto Public Library Board | Evaluated |
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IoT Platform | Internet of Things |
| 2024-09-25 | Toronto Public Library Board | Evaluated |
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Marketing Automation | CRM |
| 2024-09-18 | Toronto Public Library Board | Evaluated |
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Professional Services | Professional Services |
| 2024-08-10 | Toronto Public Library Board | Evaluated |
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IT Service Management | ITSM |