AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Torqued Tech Stack and Enterprise Applications

Torqued AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Torqued deployed Rocket.chat as a web-embedded conversational interface on its public website. The Rocket.chat deployment is classified as Chatbots and Conversational AI and operates as the primary website chat channel for customer engagement at the company. The Rocket.chat implementation is configured with core conversational capabilities typical for Chatbots and Conversational AI, including real-time messaging, channel-based threading, user session persistence, and administrative moderation controls. Torqued uses Rocket.chat to support customer-facing sales and support functions on its website, with operational ownership concentrated in customer-facing teams and technical staff maintaining configuration and user administration. Governance is lightweight and proportional to a 10-person organization, emphasizing straightforward moderation and configuration workflows for the site-level rollout.
Torqued Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Front Legacy FrontApp Collaboration Collaboration n/a 2018 2018
In 2018, Torqued implemented FrontApp on their website to capture and centralize customer messages initiated from web contact flows. FrontApp, used as a Collaboration application, is embedded as a customer-facing widget that funnels inquiries into a shared team workspace for triage and response. The deployment is oriented around shared inbox workflows, agent assignment, internal commenting, canned responses, and rule-based routing consistent with Collaboration platform capabilities. Operationally the FrontApp instance supports Torqued's customer support and commercial touchpoints within its 10-person United States organization, with governance enforced through assignment rules and internal note workflows to coordinate cross-functional handling of website-originated inquiries.
Collaboration Collaboration 2018 2018
Torqued Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Algolia Legacy Algolia Search Application, Web and Enterprise Search Content Management n/a 2020 2020
In 2020 Torqued implemented Algolia Search to power search on its public website. The deployment leverages Algolia Search within the Application, Web and Enterprise Search category to provide customer-facing site search and product discovery for the Torqued automotive website. The implementation follows a hosted search architecture, with indexes and relevance tuning managed through the Algolia Search console and search UI components integrated into the website, consistent with API and web SDK integration patterns common to Application, Web and Enterprise Search. Operational scope is limited to the website and the customer engagement and marketing functions it supports. Governance is lightweight and handled by the internal product or engineering team given Torqued's small staff, with iterative index configuration and relevance adjustments during rollout.
Torqued PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Torqued IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Torqued CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2020 2020
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Torqued

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Torqued Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Torqued IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Torqued digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Torqued Technographics
Torqued is a Automotive organization based in United States, with around 10 employees and annual revenues of $1.0 million.
Torqued operates a diverse technology stack with applications such as Rocket.chat, FrontApp and Algolia Search, covering areas like Chatbots and Conversational AI, Collaboration and Application, Web and Enterprise Search.
Torqued has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Rocket.chat, Front and Algolia.
Torqued recently adopted applications including Algolia Search in 2020, Amazon EC2 in 2020 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Torqued’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Torqued’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Torqued technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.