Kettering, NN16 8GA,
United Kingdom
Total Computer Networks Technographics
Total Computer Networks Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Total Computer Networks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Total Computer Networks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Total Computer Networks has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Tawk.to for Chatbots and Conversational AI in 2020, Packet Tide ExpressionEngine CMS (ex EllisLab) for Web Content Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Total Computer Networks is running and its propensity to invest more and deepen its relationship with Oracle , Tawk.to , Packet Tide or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Total Computer Networks revenues, which have grown to $104.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Total Computer Networks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Total Computer Networks Tech Stack and Enterprise Applications
Total Computer Networks ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Total Computer Networks implemented Oracle NetSuite ERP as its ERP Financial platform to centralize accounting and financial controls. The professional services firm based in the United Kingdom, with roughly 200 employees, used the implementation to consolidate finance, billing, and commercial operations into a single cloud financial system.
The deployment emphasized core financial modules such as general ledger, accounts receivable, accounts payable, billing, and financial reporting, configured to mirror Total Computer Networks business processes. Implementation work focused on tailoring workflows and forms rather than forcing process change, enabling configurable role based security, a configurable chart of accounts, and automated financial period close routines. These configurations supported standard ERP Financial workflows including order to cash and record to report processes.
Operational coverage centered on finance and commercial teams across the United Kingdom, consolidating transactional bookkeeping and invoicing into a single system of record. The project applied extension points and configuration to align the system with the company service delivery billing cycles.
Governance changes included establishing configuration controls and process ownership within the finance organization to manage ongoing tailoring and releases. Total Computer Networks reported that Oracle NetSuite ERP enabled them to accelerate growth because it gave them the flexibility to tailor the system to their business processes rather than the other way around.
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Total Computer Networks AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Total Computer Networks implemented Tawk.to on its public website as a Chatbots and Conversational AI deployment to provide real-time customer engagement. The Tawk.to live chat widget was embedded across site pages to capture inbound customer queries and route messages to web support agents, using standard capabilities such as real-time messaging, visitor monitoring, canned responses and offline messaging.
Configuration emphasized web widget deployment and agent workflow orchestration, with availability hours and canned reply templates provisioned for front-line support and pre-sales inquiry handling. Operational ownership is with the service desk and web operations teams, who manage chat transcripts and user presence through the Tawk.to administration interface and maintain chat routing and notification workflows to align with existing support processes.
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Total Computer Networks Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Packet Tide | Legacy | Packet Tide ExpressionEngine CMS (ex EllisLab) | Web Content Management | Content Management | n/a | 2015 | 2015 |
In 2015, Total Computer Networks deployed Packet Tide ExpressionEngine CMS as its Web Content Management platform for the corporate website. Packet Tide ExpressionEngine CMS is implemented as the primary content publishing and presentation layer, providing template driven rendering, database backed content structures, asset management, and role based authoring and publishing workflows for site pages and marketing content.
The deployment is oriented around website content operations, with configuration focused on content authoring, template management, and publishing controls to support marketing and web operations in the United Kingdom. Governance is implemented through role based access and editorial workflows to control content changes and approvals, and the architecture is structured as a standard web content stack using the ExpressionEngine template engine and a persistent content store.
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Total Computer Networks CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
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Total Computer Networks PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
|
Transactional Email | PaaS |
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2021 | 2021 |
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Total Computer Networks IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Total Computer Networks CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Total Computer Networks
Apps Being Evaluated by Total Computer Networks Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||