Sydney, 1006, NSW,
Australia
Tourism Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Tourism Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 Tourism Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tourism Australia has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, JobAdder ATS for Applicant Tracking System in 2020, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tourism Australia is running and its propensity to invest more and deepen its relationship with Microsoft , JobAdder , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tourism Australia revenues, which have grown to $108.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tourism Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Tourism Australia upgraded its ERP environment to Microsoft Dynamics 365 for Finance and Operations. The deployment targeted finance and corporate functions to provide a unified ERP Financial platform for core accounting and financial control.
Microsoft Dynamics 365 for Finance and Operations was configured to deliver core financial management workflows, including general ledger, accounts payable, accounts receivable, budgeting and financial reporting, and procurement controls consistent with ERP Financial capabilities. Configuration emphasized process standardization, automated transaction posting and role based security to improve productivity and collaboration among finance teams. The implementation included setup of chart of accounts, fiscal calendars and financial dimensions aligned to public sector reporting requirements.
Operational coverage centered on Tourism Australia finance, corporate reporting and treasury workflows, enabling centralized financial control across the organization. Governance adjustments aligned approvals, reconciliations and month end close procedures with the system to strengthen ownership and auditability.
The stated objective for the initiative was driving efficiency, productivity and collaboration through Microsoft Dynamics 365 for Finance and Operations. The ERP Financial implementation established a single source of transaction data and standardized finance processes to support more consistent financial management.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Legacy | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Tourism Australia deployed JobAdder ATS as its Applicant Tracking System to support recruitment and talent acquisition. JobAdder ATS is embedded on the australia.com careers pages, capturing candidate applications directly through the public website and routing them into the ATS for processing.
The implementation leverages core Applicant Tracking System capabilities, including job requisition posting, candidate tracking and status workflows, application form capture, and resume parsing configured to align with Tourism Australia recruitment processes. Operational ownership is held by the HR and talent acquisition teams, with the solution operating across Tourism Australia’s Australia-based hiring activities and integrated into the public careers site for direct candidate intake.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Tourism Australia embedded Zoom for Audio Video and Web Conferencing on its public website. The Zoom implementation provides browser-accessible video meetings and webinar sessions from australia.com, leveraging standard Audio Video and Web Conferencing capabilities such as video conferencing, screen sharing, participant audio control, and webinar hosting for public-facing events.
The deployment uses Zoom's cloud-hosted service integrated into site pages via embedded meeting and webinar links, with meeting access and session pages published through the website content workflow. Operational ownership is centralized with the digital and communications teams, who manage provisioning and scheduling and align Zoom Audio Video and Web Conferencing use with marketing and stakeholder engagement activities.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Campaign Management | CRM |
|
2023 | 2023 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||