London, E14 2BG,
United Kingdom
Tower Hamlets Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Tower Hamlets and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2400 Tower Hamlets employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tower Hamlets has purchased the following applications: Rackspace Cloud for Application Hosting and Computing Services in 2014, Panacea BPM for Business Process Management in 2013, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tower Hamlets is running and its propensity to invest more and deepen its relationship with Rackspace Technology , Microsoft , Panacea Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tower Hamlets revenues, which have grown to $408.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tower Hamlets intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 | ||
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Panacea Software | Legacy | Panacea BPM | Business Process Management | ERP Services and Operations | n/a | 2013 | 2013 | In 2013 Tower Hamlets' corporate communications team purchased Panacea BPM to introduce an automated workflow for design, print and creative services. Panacea BPM is a Business Process Management application configured to automate tendered price evaluation and improve performance reporting for marketing and print procurement across the United Kingdom. The implementation used Panacea project and workflow modules to model creative production lifecycles, route requests through approval gates, and automate tender scoring and evaluation rules. Configuration work focused on workflow orchestration, templated submission forms for print jobs, and operational reporting dashboards to surface supplier performance and bid outcomes. Operational ownership sat with corporate communications, with primary users in corporate communications, marketing and procurement functions across Tower Hamlets. The rollout targeted marketing and print procurement processes rather than enterprise wide transactional systems, aligning day to day creative requests with procurement controls and supplier tendering. Governance changes established centralized procurement workflows and standardized tender evaluation processes, enabling consistent performance reporting. The deployment delivered approximately 45% average reduction in print prices and improved automated reporting of procurement outcomes. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Experience | CRM |
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2011 | 2011 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Employee Self Service | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2015 | 2015 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2015 | 2016 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Fleet Management | SCM |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2015 | 2015 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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