Tower Health
420 South Fifth Avenue,
West Reading, 19611, PA,
United States
West Reading, 19611, PA,
United States
1 484-628-8000
Healthcare
Tower Health Technographics
Tower Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tower Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 Tower Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tower Health has purchased the following applications: iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Hyland OnBase for Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tower Health is running and its propensity to invest more and deepen its relationship with ICIMS , Sterling Talent Solutions , Certiphi Screening or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tower Health revenues, which have grown to $1.75 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tower Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tower Health Tech Stack and Enterprise Applications
Tower Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ICIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Tower Health implemented iCIMS Recruit Applicant Tracking System as its Applicant Tracking System to power job posting and candidate intake on the organization careers site. The deployment is delivered through the careers-towerhealth.icims.com domain and provides career site integration, online application capture, requisition management, resume parsing, and candidate workflow orchestration for the talent acquisition organization. Core functional modules in use include job posting and distribution, candidate tracking and status management, automated profile creation from submitted resumes, and configurable hiring workflows to coordinate screening, interview scheduling, and offer stages.
Tower Health’s deployment of iCIMS Recruit Applicant Tracking System centralizes applicant records and hiring workflows for recruiting and HR teams, enabling structured requisition approvals and candidate status visibility across hiring stakeholders. The implementation emphasizes applicant tracking and career site delivery as the public facing entry point for external applicants, with configurable user roles and workflow stages to align recruiting operations and hiring governance across the organization.
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BackGround Screening | HCM |
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2018 | 2018 |
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BackGround Screening | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2020 | 2020 |
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Tower Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Tower Health implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The deployment is surfaced on Tower Health's public website, where Cisco Webex Meetings provides browser-based meeting access and a web-embedded entry point for external participants and internal staff.
The Cisco Webex Meetings implementation emphasizes core conferencing capabilities including scheduled meetings, ad hoc meeting rooms, screen sharing, audio and video streams, and recording, configured for in-browser participation to reduce client installation. Operational coverage includes public-facing virtual engagement via the website and internal collaboration across clinical and administrative functions, with governance focused on web-embedded access controls and standardized meeting scheduling workflows to manage virtual session provisioning.
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Collaboration | Collaboration |
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2017 | 2017 |
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Tower Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Hyland | Legacy | Hyland OnBase | Content Management | Content Management | n/a | 2019 | 2020 |
In 2019, Tower Health implemented Hyland OnBase to centralize finance document capture, approval workflows and records retention. Hyland OnBase was deployed as the Content Management application supporting Finance functions, with explicit operational focus on general ledger support, accounts payable processing, revenue cycle documentation and practice management records.
The deployment emphasized core Content Management capabilities including document imaging and capture, metadata indexing, automated approval workflows and records retention. Hyland OnBase was used to attach supporting documentation to journal entries, to maintain invoice and vendor documentation for Accounts Payable, and to support month end close procedures such as reconciliations and audit schedules.
Operationally Hyland OnBase was used alongside Lawson, Concur, SharePoint, Instamed and WebFocus within the Tower Health finance technology ecosystem, and coordination occurred with IT Engineering for system issues and upgrades. The application supported Accounts Payable, Treasury, Revenue Cycle and practice manager workflows, and OnBase approver lists were actively maintained to control invoice routing and exception handling.
Governance changes included updates to Standard Operating Procedures and corporate accounting procedures to align document workflows with OnBase, consolidating approver rosters and embedding OnBase review steps into the month end close timeline. Training and cross training were provided to finance staff and practice managers, and OnBase access and approval governance was coordinated with Accounts Payable and other finance leaders to standardize workflow ownership and documentation practices.
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Tower Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tower Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Tower Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Tower Health CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Tower Health
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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Senior Vice President and Chief Information Officer | CXO | IT | |
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COO | CXO | Finance | |
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Vice President Talent Acquisition | VP | HR | |
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Human Resources Director | Director | HR | |
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Vice President Human Resources | VP | HR | |
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Vice President Talent Acquisition | VP | HR | |
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Apps Being Evaluated by Tower Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tower Health IT executives and key decision makers. This section highlights Tower Health's latest recorded technology evaluations, including Elavon for Payment Processing on 2026-08-31, Infor CloudSuite Industrial (Syteline) for Manufacturing ERP on 2025-07-18, and Microsoft Power BI for Analytics and BI on 2025-05-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tower Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-08-31 | Tower Health | Evaluated | Elavon | Elavon | Payment Processing | ERP |
| 2025-07-18 | Tower Health | Evaluated | Infor | Infor CloudSuite Industrial (Syteline) | Manufacturing ERP | ERP Services and Operations |
| 2025-05-15 | Tower Health | Evaluated | Microsoft | Microsoft Power BI | Analytics and BI | Analytics and BI |
FAQ - APPS RUN THE WORLD Tower Health Technographics
Tower Health is a Healthcare organization based in United States,
with around 11000 employees and annual revenues of $1.75 billion.
Tower Health operates a diverse technology stack with applications such as
iCIMS Recruit Applicant Tracking System, Cisco Webex Meetings and Hyland OnBase,
covering areas like Applicant Tracking System, Audio Video and Web Conferencing and Content Management.
Tower Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ICIMS, Cisco Systems and Hyland.
Tower Health recently adopted applications including
DocuSign eSignature in 2021, UKG Pro Workforce Management (Ex UKG Dimensions) in 2020 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tower Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tower Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tower Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.