Apia, n/a,
Samoa
Tower Insurance Samoa Technographics
Tower Insurance Samoa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tower Insurance Samoa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Tower Insurance Samoa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tower Insurance Samoa has purchased the following applications: Vodafone MTala for Payment Processing in 2023, Zendesk Chat for Chatbots and Conversational AI in 2023, Workplace by Facebook for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tower Insurance Samoa is running and its propensity to invest more and deepen its relationship with Vodafone , Windcave , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tower Insurance Samoa revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tower Insurance Samoa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tower Insurance Samoa Tech Stack and Enterprise Applications
Tower Insurance Samoa ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vodafone | Legacy | Vodafone MTala | Payment Processing | ERP | n/a | 2023 | 2023 |
In 2023, Tower Insurance Samoa integrated Vodafone MTala as a payment option into its My Tower digital self-service platform. The deployment was announced in August 2023 and targeted the finance and payments process area to allow customers in Samoa to pay insurance premiums via mobile first flows, exposing Vodafone MTala as the insurer's Payment Processing channel for policyholder collections.
The implementation connected Vodafone MTala to My Tower using an API based payment gateway integration, enabling payment authorization, transaction capture, and receipt generation consistent with Payment Processing workflows. Operational coverage centered on the finance team for payment acceptance and reconciliation and on customer self-service across Samoa, with transaction logging and reconciliation data surfaced to back office finance processes. Governance focused on configuring payment acceptance rules, authentication flows, and reconciliation cadence to align payment operations with existing finance controls.
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Payment Processing | ERP |
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2024 | 2024 |
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Tower Insurance Samoa AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
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Tower Insurance Samoa Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2022 | 2022 |
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Survey and Questionnaire | Collaboration |
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2025 | 2025 |
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Tower Insurance Samoa Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2024 | 2024 |
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Web Content Management | Content Management |
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2022 | 2022 |
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Tower Insurance Samoa CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2022 | 2022 |
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Tower Insurance Samoa IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2022 | 2022 |
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Tower Insurance Samoa CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Tower Insurance Samoa
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Tower Insurance Samoa Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||