Concord, 01742, MA,
United States
Town of Concord Technographics
Town of Concord Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Town of Concord and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Town of Concord employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town of Concord has purchased the following applications: Tyler Munis HCM for Core HR in 2016, Tyler Munis ERP for Government ERP in 2016, Microsoft 365 for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town of Concord is running and its propensity to invest more and deepen its relationship with Tyler Technologies , Microsoft , CivicPlus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town of Concord revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town of Concord intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Town of Concord Tech Stack and Enterprise Applications
Town of Concord HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis HCM | Core HR | HCM | n/a | 2016 | 2017 |
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Payroll | HCM |
|
2016 | 2017 |
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Town of Concord ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis ERP | Government ERP | ERP Services and Operations | n/a | 2016 | 2017 |
|
Town of Concord Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
|
Town of Concord CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2016 | 2016 |
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Citizen Engagement | CRM |
|
2019 | 2019 |
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Tag Management | CRM |
|
2018 | 2018 |
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Town of Concord ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
|
2024 | 2024 |
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Town of Concord PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
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Transactional Email | PaaS |
|
2022 | 2022 |
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Town of Concord IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Town of Concord
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Town of Concord Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-05-21 | Town of Concord | Evaluated | beehiiv | beehiiv | Content Management | Content Management |
| 2025-03-17 | Town of Concord | Evaluated | Peppermint Technology | Peppermint CX365 | Customer Experience | CRM |
| 2025-02-05 | Town of Concord | Evaluated | Microsoft | Microsoft 365 Copilot | Generative AI Platforms | AI Development |
| 2024-11-20 | Town of Concord | Evaluated |
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Application Hosting and Computing Services | IaaS |
| 2024-10-25 | Town of Concord | Evaluated |
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ERP Financial | ERP |
| 2024-09-02 | Town of Concord | Evaluated |
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Utilities Customer Care and Billing | CRM |
| 2024-08-27 | Town of Concord | Evaluated |
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Product Lifecycle Management | PLM and Engineering |
| 2024-07-18 | Town of Concord | Evaluated |
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Laboratory Management | ERP Services and Operations |