Orange Park, 32073, FL,
United States
Town of Orange Park, FL Technographics
Town of Orange Park, FL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Town of Orange Park, FL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Town of Orange Park, FL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town of Orange Park, FL has purchased the following applications: Tyler Municipal Online Payments for Payment Processing in 2020, Microsoft 365 for Collaboration in 2015, Oracle Moat for Marketing Analytics in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town of Orange Park, FL is running and its propensity to invest more and deepen its relationship with Tyler Technologies , Microsoft , CalendarWiz or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town of Orange Park, FL revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town of Orange Park, FL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Town of Orange Park, FL Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Municipal Online Payments | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, the Town of Orange Park, FL deployed Tyler Municipal Online Payments on its public website to provide municipal Payment Processing for resident-facing services. The implementation is with vendor Tyler Technologies and is published on the town website payment portal under utilities, indicating live online collections for utility accounts. The deployment is presented as a web-embedded payment interface accessible to residents for account-level transactions.
Tyler Municipal Online Payments was configured to deliver standard payment processing capabilities typical for municipal collections, including customer-facing bill presentment, card and ACH acceptance, online receipt generation, and payment confirmation workflows. The configuration emphasis is on a self-service customer portal and payment checkout flows that handle account lookup, fee handling, and online transaction acknowledgement. Reporting and reconciliation functionality is used to support finance workflows and daily transaction visibility.
Operational ownership centers on municipal finance and customer service functions, with the portal embedded on the town website to serve residents for utilities billing and other municipal fees. The implementation follows Payment Processing operational patterns, including hosted web delivery, PCI compliant payment handling practices, and procedural controls for payment posting and reconciliation. Governance covers payment acceptance policies, customer support processes for online collections, and regular reconciliation between the online payment portal and municipal accounting records.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Town of Orange Park, FL implemented Microsoft 365 to establish a cloud Collaboration platform for municipal operations. The deployment placed core productivity and collaboration services into a Microsoft 365 tenancy to support the town's roughly 200 employees and municipal administrative functions.
The Microsoft 365 implementation included standard Collaboration capabilities such as Exchange Online email, SharePoint Online for intranet and document publishing, OneDrive for individual file sync, and Teams for real time messaging and meetings. Configuration work focused on mailbox provisioning, document library structures, team sites, and centralized file sharing, with common controls for user provisioning and role based access management.
Microsoft 365 is surfaced on the town website to deliver public facing documents and contact workflows, aligning municipal content publishing with the cloud collaboration layer. Operational coverage targeted municipal administrative departments and staff across town offices, with governance centered on account lifecycle, content publishing processes, and basic cloud administration.
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Online Meeting Scheduling | Collaboration |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Moat | Marketing Analytics | CRM | n/a | 2020 | 2020 |
In 2020, Town of Orange Park, FL deployed Oracle Moat on its public website. Oracle Moat is the town's Marketing Analytics application used to instrument site pages for third party measurement, providing viewability measurement, attention metrics, and ad verification data aligned with municipal digital outreach needs. The deployment centers on the full application name Oracle Moat appearing in page header tagging to capture web-level telemetry for communications and outreach campaigns.
The implementation uses a client side measurement tag embedded across public facing pages and is administered by the town's web operations and communications staff, delivering site level coverage for municipal content. Configuration and operational controls focus on tag deployment, dashboard access for communications workflows, and basic privacy and tracking controls consistent with public sector requirements. Governance of the Oracle Moat implementation is managed through the town's digital services processes, with tag changes and reporting requests coordinated between web operations and the communications team.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Town of Orange Park, FL
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Apps Being Evaluated by Town of Orange Park, FL Executives
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