Town Pump
Town Pump Technographics
Town Pump Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Town Pump and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 408 Town Pump employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town Pump has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Benefitfocus Benefitplace for Benefits Administration in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town Pump is running and its propensity to invest more and deepen its relationship with Oracle , Benefitfocus , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town Pump revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town Pump intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Town Pump Tech Stack and Enterprise Applications
Town Pump ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Town Pump implemented Oracle Cloud ERP, deploying an ERP Financial solution highlighted during the Oracle OpenWorld keynote in September 2019. The deployment was focused on standard financial operations for a retail operator of Town Pump size, aligning the company with Oracle Cloud ERP capabilities for enterprise accounting.
The implementation configured core ERP Financial modules including general ledger, accounts payable, accounts receivable, cash management, fixed assets, procurement and financial reporting. Oracle Cloud ERP was used to establish consistent chart of accounts, automated journal processing, period-close orchestration and centralized financial reporting workflows, reflecting capabilities typical of the ERP Financial category.
Operational coverage emphasized finance and accounting functions across Town Pump’s retail operations, with the system intended to centralize transaction processing, vendor invoicing and asset accounting for a 408 employee company. Governance and process restructuring addressed centralized controls, standardized month-end procedures and role-based access for financial users, documenting Town Pump Oracle Cloud ERP ERP Financial as the core finance platform for the business function.
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Town Pump HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefitfocus | Legacy | Benefitfocus Benefitplace | Benefits Administration | HCM | n/a | 2021 | 2021 |
In 2021, Town Pump implemented Benefitfocus Benefitplace to centralize Benefits Administration for its approximately 408 employees in the United States. The deployment surfaced the Benefitfocus Marketplace on Town Pump's public website, providing a consumer-facing enrollment and plan selection channel for employees and dependents.
The implementation focused on core Benefits Administration capabilities including employee enrollment workflows, benefits marketplace cataloging, eligibility rule configuration, and plan configuration and management. Benefitfocus Benefitplace was configured to enable self-service enrollment, plan comparison, and benefits elections consistent with standard benefits administration functional patterns.
Architecturally the solution is embedded through the Benefitfocus Marketplace integration on the corporate website, enabling direct access to offerings from public pages while routing enrollment and administrative transactions into Benefitfocus Benefitplace. Operational ownership is centered in HR, with the application serving as the authoritative benefits enrollment and administration platform for Town Pump's workforce.
Governance and workflow adjustments concentrated on centralized benefits configuration, administration of eligibility rules, and managed open enrollment windows within Benefitfocus Benefitplace. The implementation narrative emphasizes the integration of Benefitfocus Marketplace into Town Pump's digital channel to streamline benefits selection and enrollment for the company.
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Core HR | HCM |
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2016 | 2017 |
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Learning and Development | HCM |
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2016 | 2017 |
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Onboarding | HCM |
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2016 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2016 | 2017 |
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Town Pump Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Town Pump began using Cisco Webex Meetings on its website to deliver web-facing conferencing capabilities for both external and internal interactions. Town Pump deployed Cisco Webex Meetings to provide a centralized audio and video collaboration channel that aligns with its retail operations and corporate communications needs.
Cisco Webex Meetings is used to support core Audio Video and Web Conferencing capabilities, including scheduled meetings, real-time video and audio, screen sharing, meeting recording, and participant management. The implementation is surfaced on the company website, indicating embedded meeting links or scheduling entry points and web-based session access for remote attendees.
Operational coverage focuses on corporate communications and store-level coordination across Town Pump’s United States sites, reflecting use by managers, corporate staff, and field teams. Governance is managed through platform admin controls and meeting policies that enforce access, scheduling standards, and recording permissions, consistent with typical Audio Video and Web Conferencing deployments.
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Collaboration | Collaboration |
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2021 | 2021 |
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Town Pump Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Town Pump eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Town Pump ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Town Pump IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Town Pump CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Town Pump
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Director | Director | HR | |
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Training and Development Manager | Manager | HR | |
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HR Manager | Manager | HR | |
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Manager, Personnel | Manager | Finance | |
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Controller | Director | Finance | |
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IT Project Manager | Manager | IT | |
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Chief Information Officer | CXO | IT | |
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Sr Project Manager, Oracle | Manager | IT | |
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Apps Being Evaluated by Town Pump Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Town Pump IT executives and key decision makers. This section highlights Town Pump's latest recorded technology evaluations, including Oracle Cloud HCM for Core HR on 2025-10-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Town Pump digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-10-13 | Town Pump | Evaluated | Oracle | Oracle Cloud HCM | Core HR | HCM |
FAQ - APPS RUN THE WORLD Town Pump Technographics
Town Pump is a Retail organization based in United States,
with around 408 employees and annual revenues of $20.0 million.
Town Pump operates a diverse technology stack with applications such as
Oracle Cloud ERP, Benefitfocus Benefitplace and Cisco Webex Meetings,
covering areas like ERP Financial, Benefits Administration and Audio Video and Web Conferencing.
Town Pump has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Benefitfocus and Cisco Systems.
Town Pump recently adopted applications including
Benefitfocus Benefitplace in 2021, SAP SuccessFactors Recruiting in 2021 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Town Pump’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Town Pump’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Town Pump technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.