Toyota Material Handling
Hemvärnsgatan 9,
Solna, 171 54,
Sweden
Solna, 171 54,
Sweden
46 77 12 20 220
Manufacturing
Toyota Material Handling Technographics
Toyota Material Handling Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Toyota Material Handling and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Toyota Material Handling employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Toyota Material Handling has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2021, Optimizely Search & Navigation (ex Episerver Find) for Application, Web and Enterprise Search in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Toyota Material Handling is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Optimizely or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Toyota Material Handling revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Toyota Material Handling intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Toyota Material Handling Tech Stack and Enterprise Applications
Toyota Material Handling AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Toyota Material Handling implemented Hubspot Live Chat as a Chatbots and Conversational AI solution on its public website. The Hubspot Live Chat deployment was focused on real time web messaging to capture inbound customer inquiries and initiate structured conversational flows for lead qualification and support triage.
The implementation used standard Hubspot Live Chat capabilities, including an embedded chat widget, proactive messaging rules, canned responses, conversation transcripts, and routing logic to direct sessions to sales and service contacts. Configuration emphasized scripted conversational paths and form capture to convert anonymous visitors into tracked contacts inside HubSpot, with transcripts and contact enrichment retained in the HubSpot contact records.
Operational coverage was centered on the customer facing website and front line sales and service functions, with administration consolidated in HubSpot for message configuration and reporting. Governance relied on centralized chat templates and routing rules to ensure consistent handling of inquiries and to provide visibility into chat activity through HubSpot dashboards and conversation logs.
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Toyota Material Handling Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Toyota Material Handling deployed Microsoft 365 to deliver Collaboration capabilities that are exposed on its public website. The deployment is documented on the company site and positions Microsoft 365 as a cloud collaboration layer linking external content delivery and internal teamwork.
The Microsoft 365 implementation concentrates on Collaboration platform capabilities commonly associated with the suite, including SharePoint Online for web content and intranet delivery, Exchange Online for messaging, Microsoft Teams for synchronous collaboration, and OneDrive for user file storage and synchronization. Configuration focus for this class of deployment typically includes tenant-level settings, content site structure, permissions models, and browser-based access controls provided by Microsoft 365.
Operational governance for Toyota Material Handling centers on standard collaboration workflows, role based administration, and content publishing processes that connect web content owners with corporate communications and IT operations. The Toyota Material Handling Microsoft 365 Collaboration deployment therefore aligns web publishing with enterprise collaboration practices, supporting corporate communications, IT administration, and operational teams through centralized cloud productivity services.
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Toyota Material Handling Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | Optimizely Search & Navigation (ex Episerver Find) | Application, Web and Enterprise Search | Content Management | n/a | 2022 | 2022 |
In 2022, Toyota Material Handling implemented Optimizely Search & Navigation (ex Episerver Find) on its public website. The deployment implements Optimizely Search & Navigation as the site search layer under the Application, Web and Enterprise Search category to support customer-facing product discovery and navigation across Toyota Material Handling Sweden's online product catalog. The implementation centers on embedding the Optimizely Search & Navigation search widget and server-side indexing pipelines into the website front end and content management output, enabling query handling, autocomplete and relevance controls.
Configuration includes relevance tuning, faceted navigation, autocomplete, synonyms and search analytics to surface parts and forklift product information, and indexes both product pages and supporting content for unified retrieval. Operational scope is the Toyota Material Handling Sweden website, with the system serving site visitors and merchandising teams through search configuration rather than direct back-office transactions. Governance focuses on iterative tuning of ranking rules and managed synonyms in the search console, supported by content tagging and structured attributes to improve facet accuracy.
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Web Content Management | Content Management |
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2019 | 2019 |
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Toyota Material Handling eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Information Management | eCommerce |
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2019 | 2019 |
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Toyota Material Handling CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Toyota Material Handling ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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Toyota Material Handling IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Toyota Material Handling
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Toyota Material Handling Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Toyota Material Handling IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Toyota Material Handling digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Toyota Material Handling Technographics
Toyota Material Handling is a Manufacturing organization based in Sweden,
with around 4000 employees and annual revenues of $1.00 billion.
Toyota Material Handling operates a diverse technology stack with applications such as
Hubspot Live Chat, Microsoft 365 and Optimizely Search & Navigation (ex Episerver Find),
covering areas like Chatbots and Conversational AI, Collaboration and Application, Web and Enterprise Search.
Toyota Material Handling has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HubSpot, Microsoft and Optimizely.
Toyota Material Handling recently adopted applications including
Optimizely Search & Navigation (ex Episerver Find) in 2022, Microsoft 365 in 2021 and Microsoft Azure CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Toyota Material Handling’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Toyota Material Handling’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Toyota Material Handling technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.