Tracfone
9700 NW 112th Ave,
Medley, 33178, FL,
United States
Medley, 33178, FL,
United States
1 800-867-7183
Communications
Tracfone Technographics
Tracfone Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tracfone and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 950 Tracfone employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tracfone has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2016, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2015, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tracfone is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tracfone revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tracfone intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tracfone Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Tracfone implemented Oracle E-Business Suite as its ERP Financial application. The implementation established centralized financial and transactional processing under an enterprise Oracle E-Business Suite rollout, with on-premises database administration and application customization responsibilities executed by a Senior Oracle E-Business Administrator role based in Miami, FL.
The Oracle E-Business Suite deployment covered core financial modules including General Ledger GL, Subledger Accounting SLA, Accounts Receivable AR, Accounts Payable AP, Fixed Assets FA, and Advanced Pricing. Transactional and supply chain modules implemented included Order Management OM, Purchasing, Inventory INV, and Oracle Trade Management, alongside cross-functional capabilities for Oracle Incentive Compensation OIC, Oracle Customer Online OCO, and Product Information Management PIM, with technical solutions developed for customizations and testing of companion databases.
Operationally the implementation supported finance, procure-to-pay, order-to-cash, inventory management, pricing, and sales compensation workflows, with the Oracle E-Business Suite configuration aligning application controls and functional flows to those business functions. Database management, schema provisioning, and testing processes were explicit responsibilities, indicating a governance model that combined application administration and DBA accountability for change control and release activities.
Governance emphasis included configuration management for financial modules, subledger to GL reconciliation procedures driven by SLA and GL, and formalized testing and implementation cycles for customizations. The project narrative centers on technical ownership and modular configuration within Oracle E-Business Suite for ERP Financial operations at Tracfone.
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2015 | 2015 |
In 2015, Tracfone implemented UKG Workforce Central (ex Kronos Workforce Central) as its Workforce Management platform. The deployment targeted centralized scheduling, time and attendance, and absence management across Tracfone’s communications operations and customer-facing teams for a mid-market workforce of roughly 950 employees in the United States.
The implementation leveraged Kronos WFC components including Clarity for operational reporting and Oracle database tooling with Oracle SQL Developer for data management. Custom web and integration work used a modern stack, notably Java and JSP on the server, Node.js and Express for services, and front-end technologies including HTML, CSS, JavaScript, jQuery, Dojo, ReactJS and AngularJS, with JSON and XML used for payloads. Source control and development workflows used Git and GitHub, build and IDE tooling included Maven and Eclipse, and staging environments referenced Heroku and other staging infrastructure.
Operational governance emphasized centralized time collection, role-based access controls, and configuration-driven scheduling rules aligned to Workforce Management best practices. Release discipline and deployment pipelines were supported by staging environments, code management in GitHub, and standard IDE/build tooling, while Clarity and kronos-wfc components provided the reporting and workforce analytics foundation within the overall architecture.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Tracfone implemented Adobe Connect on its public website as a component of its Audio Video and Web Conferencing tooling. Adobe Connect is deployed to host live webcasts, scheduled online events, and on-demand multimedia sessions accessible from tracfone.com, positioning the application for customer-facing engagement and remote presentation scenarios.
The Adobe Connect deployment includes standard conferencing capabilities such as meeting rooms, webinar pods, screen and content sharing, session recording, and attendee management functionality. Configuration work focused on reusable event templates, permissioned access controls, and content playback management to support recurring external events and recorded content libraries.
Operationally the implementation is embedded on the corporate website and used to deliver external communications and customer engagement experiences, aligning with marketing and customer support channels. Governance and workflow controls were established to centralize event scheduling, registration handling, and recording lifecycle management on the site, creating consistent publishing and access processes for web-based events.
Tracfone uses Adobe Connect as its primary Audio Video and Web Conferencing solution on the public site, maintaining the application as the visible interface for online customer events and multimedia engagement on tracfone.com.
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Tracfone
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Tracfone Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Tracfone Technographics
Tracfone is a Communications organization based in United States,
with around 950 employees and annual revenues of $400.0 million.
Tracfone operates a diverse technology stack with applications such as
Oracle E-Business Suite, UKG Workforce Central (ex Kronos Workforce Central) and Adobe Connect,
covering areas like ERP Financial, Workforce Management and Audio Video and Web Conferencing.
Tracfone has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, UKG and Adobe Systems.
Tracfone recently adopted applications including
PayPal Braintree in 2021, DocuSign eSignature in 2021 and Spotify Ad Analytics in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tracfone’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tracfone’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tracfone technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.