TrailWest Bank
11300 US-93,
Lolo, 59847, MT,
United States
Lolo, 59847, MT,
United States
1 406-273-2400
Banking and Financial Services
TrailWest Bank Technographics
TrailWest Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TrailWest Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 170 TrailWest Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TrailWest Bank has purchased the following applications: JobMatch ApplicantPro for Applicant Tracking System in 2018, Q2 Digital Banking Platform for Digital Banking in 2014, Glia AI Management for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TrailWest Bank is running and its propensity to invest more and deepen its relationship with JobMatch , Q2 Software , Glia Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TrailWest Bank revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TrailWest Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TrailWest Bank Tech Stack and Enterprise Applications
TrailWest Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobMatch | Legacy | JobMatch ApplicantPro | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, TrailWest Bank implemented JobMatch ApplicantPro as their Applicant Tracking System on their public careers site. The deployment uses the JobMatch ApplicantPro hosted careers pages at trailwestbank.applicantpro.com to present openings and capture external applications, centralizing candidate intake for the bank.
Configuration focused on core Applicant Tracking System capabilities, including job posting and requisition management, online application intake and candidate profile storage, resume parsing and configurable screening questions. The implementation also incorporated status-based applicant workflows, interview scheduling and offer tracking modules to support end to end hiring processes.
Operational coverage centers on corporate Talent Acquisition and branch hiring managers, with the hosted career site serving as the primary external touchpoint and a centralized applicant repository for internal users. Role based access and applicant status visibility were implemented to provide HR teams and hiring managers with controlled views of candidate pipelines.
Governance was structured around standardized job templates, approval workflows and permission tiers for HR and hiring stakeholders, enabling consistent requisition creation and candidate review processes. TrailWest Bank JobMatch ApplicantPro Applicant Tracking System is positioned to manage recruiting across the organization via the hosted ApplicantPro career portal.
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TrailWest Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Q2 Software | Legacy | Q2 Digital Banking Platform | Digital Banking | ERP Services and Operations | n/a | 2014 | 2015 |
In 2014 TrailWest Bank implemented Q2 Digital Banking Platform. The Q2 Digital Banking Platform became the bank's central Digital Banking system, providing the online banking interface and supporting card services and customer-facing account management workflows.
Operational modules and configuration focused on card lifecycle and fraud workflows, including debit card issuance, instant debit card creation, filing and investigation of fraud disputes, travel notice setup, and database management. The implementation included hands-on operational processes such as filing and archiving, data entry, and telephone-based customer support for debit card issues, executed by the bank's card operations and data processing staff.
The deployment was operated in conjunction with Cardinal and Shazam and Q2 Online Banking, with Cardinal and Shazam used for card processing and database tasks alongside Q2 Online Banking for customer account access. Day to day operational coverage included branch and contact center workflows in Hamilton, MT, and the platform supported special project management activities tied to card services and fraud case handling.
Governance and process changes emphasized structured card operations and fraud handling procedures, with roles such as Debit Card Data Processing Technician managing system records, dispute workflows, and travel notice processes. The narrative centers on TrailWest Bank Q2 Digital Banking Platform Digital Banking capability, integrating card processing and online banking functions to support retail banking operations.
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TrailWest Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Glia Technologies | Legacy | Glia AI Management | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, TrailWest Bank deployed Glia AI Management on its customer-facing website. The implementation uses Glia AI Management, a Chatbots and Conversational AI application, to provide web-based conversational interfaces and automated messaging across the bank website, embedding a conversational layer into online customer touchpoints. The deployment configuration aligns with category-standard capabilities such as intent detection, scripted conversational flows, and live-agent escalation, and the Glia AI Management application is the central conversational engine for the site.
Operational scope is concentrated on digital customer support and online retail banking engagement, with the system handling visitor inquiry triage and initial routing before handoff to human agents. Governance and ongoing configuration are managed through the bank’s digital channels and customer service functions, maintaining conversational content, session routing rules, and channel-specific behavior for website interactions. TrailWest Bank Glia AI Management Chatbots and Conversational AI describes the vendor, application, category and primary business function relationship for this deployment.
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TrailWest Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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TrailWest Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at TrailWest Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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VP / Information Technology Manager | VP | IT | |
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Assistant Controller | Director | Finance | |
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Chief Digital Officer | CXO | IT | |
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CFO | CXO | Finance | |
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Apps Being Evaluated by TrailWest Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TrailWest Bank IT executives and key decision makers. This section highlights TrailWest Bank's latest recorded technology evaluations, including Thought Machine Vault Core for Core Banking on 2026-05-21 and Datapro e-IBS Core Banking for Core Banking on 2026-05-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TrailWest Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-05-21 | TrailWest Bank | Evaluated | Thought Machine | Thought Machine Vault Core | Core Banking | ERP Services and Operations |
| 2026-05-21 | TrailWest Bank | Evaluated | Datapro, Inc | Datapro e-IBS Core Banking | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD TrailWest Bank Technographics
TrailWest Bank is a Banking and Financial Services organization based in United States,
with around 170 employees and annual revenues of $22.0 million.
TrailWest Bank operates a diverse technology stack with applications such as
JobMatch ApplicantPro, Q2 Digital Banking Platform and Glia AI Management,
covering areas like Applicant Tracking System, Digital Banking and Chatbots and Conversational AI.
TrailWest Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as JobMatch, Q2 Software and Glia Technologies.
TrailWest Bank recently adopted applications including
Glia AI Management in 2022, Google Cloud Platform (GCP) in 2021 and EasyDMARC in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TrailWest Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TrailWest Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TrailWest Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.