List of Thought Machine Vault Core Customers
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Since 2010, our global team of researchers has been studying Thought Machine Vault Core customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Thought Machine Vault Core for Core Banking from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Thought Machine Vault Core for Core Banking include: JPMorgan Chase, a United States based Banking and Financial Services organisation with 317233 employees and revenues of $180.60 billion, Lloyds Banking Group, a United Kingdom based Banking and Financial Services organisation with 61228 employees and revenues of $24.18 billion, JP Morgan (Asset Management & Private Wealth Management), a United States based Banking and Financial Services organisation with 15000 employees and revenues of $13.20 billion, Arvest Bank, a United States based Banking and Financial Services organisation with 6500 employees and revenues of $2.40 billion, General Bank Of Canada, a Canada based Banking and Financial Services organisation with 130 employees and revenues of $16.0 million and many others.
Contact us if you need a completed and verified list of companies using Thought Machine Vault Core, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Arvest Bank | Banking and Financial Services | 6500 | $2.4B | United States | Thought Machine | Thought Machine Vault Core | Core Banking | 2021 | n/a |
In 2021, Arvest Bank implemented Thought Machine Vault Core as its Core Banking platform to support a multi year transformation strategy focused on personalized, on demand digital banking services. The announcement positioned Thought Machine Vault Core as a cloud native core engine that would sit at the heart of the bank and enable faster product innovation and time to market for customer facing services.
Vault Core deployment emphasizes core engine capabilities typical of Core Banking platforms, including real time transaction processing, configurable product definition and account servicing, and API driven product composition to support personalized banking services. The program is explicitly scoped to extend into emerging payments, digital applications and operational capabilities, enabling the bank to design and configure new retail, small and medium sized business, commercial and enterprise products through Vault Core.
Thought Machine worked in collaboration with Accenture, with Accenture supporting strategy, ecosystem partner selection and systems integration in North America for the implementation of Vault Core. The technical architecture described is cloud first, placing the Vault Core engine centrally while enabling integrations with digital channels and payment rails to serve Arvest operations across its more than 230 branches in Arkansas, Oklahoma, Missouri and Kansas and the bank business functions that serve customers in over 130 communities.
Governance and rollout were described as a multi year strategy with Accenture aiding the development of the future bank proposition and partner ecosystem, and Thought Machine providing the cloud native core technology. Public statements tied the deployment to benefits such as improved customer experience, resilience and innovation, and the ability to build personalized, real time banking services and new products and services for customers.
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General Bank Of Canada | Banking and Financial Services | 130 | $16M | Canada | Thought Machine | Thought Machine Vault Core | Core Banking | 2025 | n/a |
In 2025, General Bank of Canada selected Thought Machine Vault Core as its Core Banking platform, embedding the vendor’s cloud-native technology into the bank’s product development roadmap. The announcement frames Vault Core as the central platform for new core banking product development and signals a gradual, bank-wide adoption approach rather than a single-phase cutover.
Implementation focuses on Vault Core’s real-time architecture and universal product engine, which General Bank of Canada will use to design, configure, and service financial products from first principles. Configuration and product definition workflows are being centralized in Vault Core to enable rapid creation and lifecycle management of deposit and lending products, real-time account and transaction processing, and programmable product rules consistent with Core Banking functional patterns.
Operational coverage centers on product engineering and distribution functions, positioning GBC to act as a Bank-to-Business-to-Consumer provider that manufactures products for third party channels and fintech partners. The deployment is described as cloud-native and API-oriented, with Thought Machine’s cloud engineering capability cited as the delivery source for a scalable, high-performance platform that supports distribution through multiple partner channels.
Governance and rollout emphasize a phased adoption model where new product development is focused in Vault Core, enabling GBC to standardize product configuration, release processes, and operational controls across the bank. Explicitly stated outcomes include increased configurability, efficiency, and agility, and a strategic objective to become a financial product manufacturer serving the Canadian fintech community and B2B2C distribution partners.
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JP Morgan (Asset Management & Private Wealth Management) | Banking and Financial Services | 15000 | $13.2B | United States | Thought Machine | Thought Machine Vault Core | Core Banking | 2021 | n/a |
In 2021, JPMorgan Chase implemented Thought Machine Vault Core for its US retail banking operations, deploying an application in the Core Banking category. The engagement represents a marquee U.S. adoption of Thought Machine Vault Core and signals a move toward a cloud-native core engine across the bank's retail footprint.
Thought Machine Vault Core is described as a cloud-native core system that uses a Smart Contracts framework to express product logic and configuration, aligning with Core Banking capabilities such as real-time account state and product orchestration. The implementation centers on Vault's Smart Contracts driven product definition, enabling the bank to model and run multiple banking products on a single platform in real time.
Public reporting notes Thought Machine's involvement in the rollout of Chase's newly launched digital bank in the United Kingdom, indicating operational linkage between Vault Core and digital channel initiatives. The vendor established a North American headquarters in New York and scaled international hiring in 2020, supporting expanded delivery capacity for larger banking customers.
JPMorgan Chase leadership framed the work as an opportunity to centralize product operations and to leverage the Vault core engine to build innovative customer services, with Chase CIO Rohan Amin citing the Smart Contracts framework as foundational to future product development. The vendor's 2021 equity raise was cited as part of its capitalization during the period of the deal.
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Banking and Financial Services | 317233 | $180.6B | United States | Thought Machine | Thought Machine Vault Core | Core Banking | 2021 | n/a |
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Banking and Financial Services | 61228 | $24.2B | United Kingdom | Thought Machine | Thought Machine Vault Core | Core Banking | 2019 | n/a |
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