AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Transcom Nederland Tech Stack and Enterprise Applications

Transcom Nederland HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP HCM (HR) Core HR HCM n/a 2019 2019
In 2019 Transcom Nederland implemented SAP HCM (HR) as a Core HR initiative to strengthen Workforce Management and align HR recordkeeping with operational planning. The deployment targeted a combined HR and WFM posture to support forecasting, staffing and operational performance improvements across Transcom Nederland operations. The SAP HCM (HR) implementation focused on Core HR configuration for employee master data and time related inputs to feed workforce planning workflows, alongside automation, standardisation and simplification of staffing processes. Functional workstreams emphasized forecasting feeds, staffing models and technical process solutions, with development tracks to improve operational scheduling and capacity planning. Integrations were explicitly scoped to link WFM processes with business intelligence reporting and SAP HR data, enabling consolidated BI analytics for operational performance and forecasting. WFM related projects, integrations and implementations were orchestrated to ensure SAP HCM data interoperability with the established WFM tooling and BI platform used for operational decision making. Governance followed a structured Audit, Design, Train, Implement, Follow up sequence, with WFM process audits and training programs to align workforce management practices to COPC standard. Process alignment efforts included workflow redesign, governance checkpoints and ongoing follow up to institutionalise automation and standardisation between operations and HR.
Performance and Goal Management HCM 2016 2017
Recruiting, Applicant Tracking System HCM 2019 2019
Transcom Nederland Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google BigQuery Data Warehouse Analytics and BI n/a 2019 2019
In 2019, Transcom Nederland implemented Google BigQuery as its Data Warehouse. The engagement established Google BigQuery on Google Cloud Platform to centralize analytic datasets and support enterprise reporting and analytics workloads for the organization. The implementation concentrated on ingestion and orchestration capabilities, using Google Dataflow to build streaming and batch pipelines and Apache Airflow to schedule and orchestrate ETL workflows and data processing jobs. Google BigQuery was configured with standard data modeling constructs and dataset-level isolation to support SQL analytics, partitioning, and managed storage for large-scale analytic tables. Infrastructure and deployment were codified with Terraform, enabling reproducible provisioning of BigQuery datasets, service accounts, IAM bindings, and associated GCP resources. The architecture emphasized cloud-native operational patterns, with Dataflow handling data movement into Google BigQuery, Airflow providing workflow dependency management, and Terraform managing environment lifecycle and configuration drift. Operational scope centered on analytics and reporting functions, where orchestration and pipeline automation standardized data availability for BI consumers. Governance was implemented through codified infrastructure and scheduled orchestration, enabling consistent deployments across environments and more predictable ETL execution within the Google BigQuery Data Warehouse implementation.
Transcom Nederland Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2018 2018
In 2018, Transcom Nederland implemented Adobe Connect on its website to provide web-based meeting and webinar capabilities. The deployment positions Adobe Connect within the Audio Video and Web Conferencing category to support external webinars and internal collaboration for customer engagement and training functions. Adobe Connect is configured as an embedded web conferencing solution on Transcom Nederland's public site, employing virtual meeting rooms, webinar staging, screen sharing, and content pod capabilities native to the Adobe Connect application. Operational control is organized around centralized scheduling, moderator role configuration, and event provisioning managed by communications and training teams, with the solution focused on web-delivered events and agent-facing training workflows.
Audio Video and Web Conferencing Collaboration 2020 2020
Collaboration Collaboration 2014 2014
Transcom Nederland CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2017 2017
Call Center CRM 2017 2017
Call Center CRM 2017 2017
Call Center CRM 2017 2017
Call Center CRM 2017 2017
Customer Experience CRM 2020 2020
Customer Support CRM 2017 2017
Marketing Automation CRM 2022 2022
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Transcom Nederland ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2016 2016
Transcom Nederland PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2017 2017
Apps Development PaaS 2020 2020
Transactional Email PaaS 2020 2020
Transcom Nederland IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Transcom Nederland

First Name Last Name Title Function Department Email Phone
Head of Global IT Director Finance
Customer Service Representative Manager Customer Service
IT Manager Manager IT
Sales Manager Manager Sales
Digital Transition & CX CXO Customer Service

Apps Being Evaluated by Transcom Nederland Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Transcom Nederland IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Transcom Nederland digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Transcom Nederland Technographics
Transcom Nederland is a Professional Services organization based in Netherlands, with around 1200 employees and annual revenues of $300.0 million.
Transcom Nederland operates a diverse technology stack with applications such as SAP HCM (HR), Google BigQuery and Adobe Connect, covering areas like Core HR, Data Warehouse and Audio Video and Web Conferencing.
Transcom Nederland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Google and Adobe Systems.
Transcom Nederland recently adopted applications including SendinBlue in 2022, Salesforce Sales Cloud in 2021 and Cloudflare CDN in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Transcom Nederland’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Transcom Nederland’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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