Transurban
Tower 5, Collins Square Level 31 727 Collins Street Docklands,
Melbourne, 3008, VIC,
Australia
Melbourne, 3008, VIC,
Australia
61 3 8656-8900
Transportation
Transurban Technographics
Transurban Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Transurban and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4100 Transurban employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Transurban has purchased the following applications: Workday Financial Management for ERP Financial in 2019, Workday Absence Management for Absence and Leave Management in 2019, IBM Maximo for Enterprise Asset Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Transurban is running and its propensity to invest more and deepen its relationship with Workday , Frontier Software , Pivot Software, an Elmo Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Transurban revenues, which have grown to $2.64 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Transurban intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Transurban Tech Stack and Enterprise Applications
Transurban ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP | Deloitte | 2019 | 2020 |
In 2019 Transurban implemented Workday Financial Management as its ERP Financial solution, positioning Workday Financial Management as the primary financial system for corporate finance and Transurban’s North American business. The deployment was framed to centralize core accounting and financial control processes under a single vendor platform while maintaining a federated support model between North American operations and Australian ERP teams.
Workday Financial Management was configured to support standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, procurement-related financial workflows, cash management and financial reporting. Configuration emphasis reflected typical ERP Financial functional modules, with business process design and process maps used to align finance, procurement and accounting workflows to the system capabilities.
The implementation was managed alongside other applications within Transurban’s ERP ecosystem, with integrations and application ownership overseen by an ERP Process and Platform Specialist role responsible for release planning and coordination. Operational coverage explicitly included North American business units, with the specialist acting as the primary interface to Australian-based ERP support and functional teams to handle cross-regional issues and continuity of service.
Governance focused on formal release management, change control and an agreed service catalogue, with the ERP Process and Platform Specialist owning release execution, prioritization of enhancement requests, stakeholder communications and escalation through to resolution. The program emphasized process governance, assessment of cross-functional impacts and business readiness planning for each Workday Financial Management release.
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Transurban HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2019 | 2019 |
In 2019 Transurban implemented Workday Absence Management. Workday Absence Management is in the Absence and Leave Management category and was configured as part of Transurban’s broader Workday footprint to centralize time off and absence processes within People & Culture.
The rollout included configuration and enhancement of modules across Core HCM, Absence, Performance, Recruiting, Onboarding, Talent, Security and Reporting, reflecting an integrated HCM architecture. Implementation work emphasized configuration of absence plans, eligibility rules, approval workflows and calculated fields, and the use of Workday Absence Management for absence lifecycle management and policy enforcement.
Operational integration focused on connecting absence workflows to Core HCM records and reporting, with explicit support for integrations, security administration and reporting. The program partnered product owners, technical teams and an application management service to coordinate releases, manage incidents and maintain ongoing integrations between Workday Absence Management and the broader ERP ecosystem.
Governance centered on business process redesign, workflow simplification, automation and release coordination managed by People & Culture. The implementation also included security administration, calculated field development, incident and problem management, roadmap shaping and capability uplift through mentoring of new developers across onshore and offshore teams.
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Core HR | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2019 | 2019 |
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Onboarding | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2015 | 2015 |
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Performance and Goal Management | HCM |
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2021 | 2021 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Talent Management | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Transurban ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Transurban implemented IBM Maximo to provide Enterprise Asset Management for maintenance and asset lifecycle functions. The deployment targeted core asset and maintenance operations supporting Transurban teams in the Greater Melbourne Area and corporate maintenance governance.
IBM Maximo was configured to manage Functional Locations, Assets, Items, Inventory, Inventory balance, Preventive Maintenance, Work Orders, Job Plans, Routes and Attachments, with additional configuration for Contracts service and Warranty management. The implementation included Service Request and Work Order workflows, Escalations, Roles, Communication Templates, Actions and Relationships to enforce operational processes and work execution standards.
The program used Maximo Integration Framework and MIF driven imports, creating Object Structures, Services, Channels, External system definitions, Endpoints and imported file feeds to populate the application. Data load templates and Migration Manager were used to migrate Locations, Assets, Items, Inventory, Preventive Maintenance, Work Orders, Job Plans, Routes and Attachments, with cleansing and transformation performed using MS Excel to generate Maximo acceptable formats.
Governance centered on a documented data migration strategy that served as the baseline for the migration, with status reporting of milestones and reconciliation to the Project Manager. Activities included data mapping, data correction and reconciliation, cutover planning and execution, and development of test plans and test cases to validate migrated SR and WO processes.
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Enterprise Asset Management | ERP Services and Operations |
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2016 | 2017 |
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Transurban AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2025 |
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Transurban Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Transurban Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2011 | 2011 |
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Transurban Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2018 | 2018 |
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Digital Asset Management | Content Management |
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2019 | 2019 |
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Digital Asset Management | Content Management |
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2011 | 2011 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Transurban SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Traffic Management | SCM |
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2022 | 2023 |
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Transurban CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Transurban ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2016 | 2017 |
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Transurban PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Transurban TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2021 | 2022 |
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Treasury Management | TRM |
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2022 | 2022 |
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Transurban PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2017 | 2017 |
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Transurban IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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Infrastructure as Code (IaC) | IaaS |
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2020 | 2021 |
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Transurban CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2016 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Transurban
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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Controller | Director | Finance | |
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Deputy Chief Financial Officer | CXO | Finance | |
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Global Travel and Expense Lead, Procurement Operations | Manager | Procurement | |
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Head of Finance | Director | Finance | |
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Group Accounting Manager | Manager | Finance | |
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General Manager Procurement & Corporate Services | Manager | Procurement | |
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Group General Manager, Technology | Manager | IT | |
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Group General Manager, Customer Operations and Human Resources | Manager | HR | |
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Head of Financial Planning Analysis | Director | Finance | |
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Group Executive People and Culture | Director | HR | |
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General Manager People and Culture Corporate and Enablement Functions | Manager | HR | |
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Head of P&C Operations and Payroll | Director | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Senior Information Technology Project Manager | Manager | IT | |
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Procurement Manager | Manager | Procurement | |
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Procurement Operations Manager | Manager | Procurement | |
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General Manager People Operations | Director | HR | |
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Head of Performance and Reward | Director | HR | |
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Remuneration and Benefits Lead | Manager | HR | |
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Group Executive Customer & Technology | CXO | Customer Service | |
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Head of Core Tolling Platforms | Director | IT | |
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Portfolio Director - Transformation | Director | Investment | |
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Chief Technology Officer | CXO | IT | |
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Head of Technology Services and Operations | Director | IT | |
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Head of Talent Acquisition | Director | HR | |
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Talent Acquisition Partner | Manager | HR | |
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Head of People, Change and Communications | Director | HR | |
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Payroll Operations Manager | Manager | HR | |
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Head of Talent Acquisition | Director | HR | |
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Finance Manager | Manager | Finance | |
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ITS Operations Manager | Manager | Finance | |
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Chief Financial Officer | CXO | Finance | |
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General Manager Corporate Finance | Manager | Finance | |
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Manager Treasury Operations | Manager | Finance | |
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Treasury Operations Manager | Manager | Treasury | |
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Group Treasurer | CXO | Finance | |
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Training and Development Lead | Non Manager | HR | |
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Head of Asset Management Platforms | Director | IT | |
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Head of Facilities | Director | Operations | |
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Senior Manager Asset Performance - Maintenance & Reliability | Manager | Operations | |
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Head of Asset Management Strategy | Director | Operations | |
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Head of Asset Management Systems and Governance | Director | IT | |
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Head of Asset Management Portfolio & Planning | Director | IT | |
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Head of Vendor and Software Asset Management | Director | IT | |
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Group Executive, People & Culture | CXO | HR | |
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General Manager People and Culture | Director | HR | |
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Head of People Experience | Director | HR | |
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Apps Being Evaluated by Transurban Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Transurban IT executives and key decision makers. This section highlights Transurban's latest recorded technology evaluations, including Temenos T24 for Core Banking on 2024-07-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Transurban digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2024-07-24 | Transurban | Evaluated | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Transurban Technographics
Transurban is a Transportation organization based in Australia,
with around 4100 employees and annual revenues of $2.64 billion.
Transurban operates a diverse technology stack with applications such as
Workday Financial Management, Workday Absence Management and IBM Maximo,
covering areas like ERP Financial, Absence and Leave Management and Enterprise Asset Management.
Transurban has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday and IBM.
Transurban recently adopted applications including
Concentrix iX Hello in 2024, Sice Sidera Traffic in 2022 and FIS Treasury and Risk Manager - Quantum Edition in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Transurban’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Transurban’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Transurban technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.