Trent
Trent House, G-Block Plot No. C-60, Beside Citibank Bandra Kurla Complex Bandra (East),
Mumbai, 400051,
India
Mumbai, 400051,
India
180 020 99901
Retail
Trent Technographics
Trent Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Trent and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11073 Trent employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Trent has purchased the following applications: Amazon Pay for Payment Processing in 2021, Ramco Time and Attendance for Time and Attendance in 2021, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Trent is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Apple , Ramco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Trent revenues, which have grown to $603.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Trent intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Trent Tech Stack and Enterprise Applications
Trent ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Trent implemented Amazon Pay on its public website to handle customer checkout flows. The deployment uses Amazon Pay as the Payment Processing solution for the online storefront, consolidating wallet-based and card authorization within the e-commerce checkout experience and leveraging Amazon Web Services (AWS) as the vendor platform.
The implementation encompassed typical Payment Processing capabilities such as payment authorization, tokenization, hosted checkout widgets, and gateway routing, configured to support order identifiers and settlement preferences. Amazon Pay was integrated into the site checkout and the order lifecycle to deliver authorization tokens to downstream fulfillment and finance processes. Operational responsibility is described along e-commerce, payments, and finance functions, with governance attention on reconciliation, chargeback handling, and secure payment data flows.
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Payment Processing | ERP |
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2021 | 2021 |
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Trent HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ramco Systems | Legacy | Ramco Time and Attendance | Time and Attendance | HCM | n/a | 2021 | 2021 |
In 2021, Trent Limited implemented Ramco Time and Attendance as its Time and Attendance solution to standardize store-level attendance and payroll feeding across retail operations. The initial deployment focused on retail store operations including the Zudio store in Howrah, West Bengal and integration points with regional finance and HR processes for payroll data management, EPF and ESI administration, and salary account provisioning.
Ramco Time and Attendance was configured to support core category functions including time capture, shift rostering, attendance reconciliation, leave and exception management, and manager approval workflows. Configuration emphasized store-level reconciling of daily attendance against Wooqer checklist inputs and instore reporting, with automation of exception lists and scheduled roster publishing to store managers and supervisors.
The implementation was integrated with existing enterprise applications referenced in operational notes, notably SAP for payroll and financial ledger exchanges, and with in-store operational tooling such as Wooqer, Instore Excel outputs, and email reporting through Outlook. The Ramco Time and Attendance deployment was also designed to coexist with recorded attendance in SAVIOR, enabling a consolidated payroll feed and supporting month and year-end payroll responsibilities conveyed to the Corporate Controller and Finance Director.
Governance changes centered on embedding manager-level validation and weekly departmental reviews into attendance workflows, aligning store SOPs and audit checklists with system-driven attendance reporting. Rollout included training and skill upgradation of store teams, establishment of approvals and suspense account processes tied to SAP reconciliations, and operational controls for cash, billing, and payroll handoffs between store and regional office functions.
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Trent Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Trent deployed Microsoft 365 to provide enterprise Collaboration across its retail and corporate operations. The public website indicates Trent is using Microsoft 365 on their website, signaling an active tenant and external service usage. The deployment covers an employee base of 11,073 and targets collaboration workflows between corporate teams and store-level staff.
Implementation focused on core Microsoft 365 capabilities, including Microsoft Teams for messaging and meetings, Exchange Online for mail, SharePoint Online for intranet and document collaboration, and OneDrive for personal file sync, reflecting standard Collaboration functionality. Configurations emphasized tenant-level provisioning, license assignment, and structured content libraries to support cataloging and merchandising collaboration workflows. Automation through Teams templates and SharePoint site provisioning was applied to standardize store to corporate communication patterns.
Operational governance centered on a centralized Microsoft 365 tenant model with role-based administration, content governance policies, and information architecture to control access across merchandising, supply chain, HR, and marketing teams. Rollout and change management were oriented to enable cross-functional collaboration between headquarters and retail sites, aligning Collaboration tooling with business communications and document lifecycle needs. The Microsoft 365 deployment establishes a common Collaboration platform for Trent, as evidenced by its visible presence on the public site.
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Collaboration | Collaboration |
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2023 | 2023 |
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Trent CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Trent IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Trent
| First Name | Last Name | Title | Function | Department | Phone | |
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Manager Operations | Manager | Finance | |
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Operations Department Manager | Manager | Finance | |
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Head of Retail Operations | Director | Finance | |
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Head - Digital Commerce (Westside & Misbu) | Director | IT | |
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Apps Being Evaluated by Trent Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Trent IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Trent digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Trent Technographics
Trent is a Retail organization based in India,
with around 11073 employees and annual revenues of $603.7 million.
Trent operates a diverse technology stack with applications such as
Amazon Pay, Ramco Time and Attendance and Microsoft 365,
covering areas like Payment Processing, Time and Attendance and Collaboration.
Trent has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amazon Web Services (AWS), Ramco Systems and Microsoft.
Trent recently adopted applications including
Slack Connect in 2023, Cloudflare CDN in 2023 and Shopify in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Trent’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Trent’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Trent technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.