Portland, 97204, OR,
United States
TriMet Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by TriMet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 TriMet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TriMet has purchased the following applications: Trapeze RISC for HR Compliance, Environment, Health and Safety (EHS) in 2024, Adobe WorkFront for Business Process Management in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TriMet is running and its propensity to invest more and deepen its relationship with Trapeze Group , UKG , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TriMet revenues, which have grown to $550.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TriMet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Trapeze Group | Legacy | Trapeze RISC | HR Compliance, Environment, Health and Safety (EHS) | HCM | n/a | 2024 | 2024 |
In 2024 TriMet implemented Trapeze RISC to support HR Compliance,Environment, Health and Safety (EHS) for safety and incident management across its Portland-region transit operations. The Trapeze RISC deployment was provisioned alongside TriMet's existing Trapeze scheduling and paratransit systems, consolidating incident capture and compliance workflows into a unified Trapeze application footprint. Implementation focused on configuring incident intake, case management, investigation workflows, corrective action tracking, and regulatory compliance tagging consistent with EHS and HR compliance requirements. Role based access and audit logging were applied to align operator, supervisor, maintenance, safety, and HR responsibilities.
The implementation included configuration of standardized incident categories, workflow automation for assignment and escalation, and operational dashboards for safety and compliance oversight. Integrations were limited to the Trapeze ecosystem as the primary platform for operations and scheduling, centralizing data for reporting and internal investigations. Governance moved to centralize incident data stewardship under safety leadership, with phased departmental rollouts in the Portland region and configuration governance to control templates, workflows, and access. Trapeze RISC functions were instrumented to support compliance recordkeeping, investigation documentation, and audit trail retention for EHS and HR compliance purposes.
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Workforce Management | HCM |
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2008 | 2008 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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