Tripp Lite
1111 West 35th Street,
Chicago, 60609, IL,
United States
Chicago, 60609, IL,
United States
773-869-1111
Professional Services
Tripp Lite Technographics
Tripp Lite Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tripp Lite and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Tripp Lite employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tripp Lite has purchased the following applications: Workamajig Finance & Accounting for ERP Financial in 2018, LogMeIn BoldChat for Chatbots and Conversational AI in 2011, Klevu Discovery Suite for Personalization and Product Recommendations in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tripp Lite is running and its propensity to invest more and deepen its relationship with Workamajig , SAP , GoTo (formerly LogMeIn) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tripp Lite revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tripp Lite intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tripp Lite Tech Stack and Enterprise Applications
Tripp Lite ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workamajig | Legacy | Workamajig Finance & Accounting | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Tripp Lite deployed Workamajig Finance & Accounting. The implementation is recorded as ERP Financial and was configured to centralize finance and accounting operations for the professional services organization headquartered in the United States.
Workamajig Finance & Accounting was provisioned to cover core ERP Financial capabilities, including general ledger, accounts receivable, accounts payable, billing and financial reporting, with project-oriented accounting and invoicing workflows aligned to agency-style financial controls. Configuration focused on chart of accounts standardization, period close routines, and role-based access controls to support the companys finance and accounting teams.
The solution is also used on their website to surface customer-facing billing and invoicing touchpoints, enabling order-to-cash interactions to originate from the public site and flow into the Workamajig Finance & Accounting system for accounting treatment. Integrations beyond the website surface are not specified, so operational linkage is described at the transactional and customer billing boundary.
Operational governance emphasizes centralized finance ownership, approval routing for payables and receivables, and standardized month-end processes across the companys US finance organization. Workflow automation and configured approval chains support consistent accounting practices and auditability within the ERP Financial deployment.
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Expense Management | ERP |
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2012 | 2012 |
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Tripp Lite AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Tripp Lite implemented LogMeIn BoldChat as its web-based customer engagement channel. The deployment used LogMeIn BoldChat in the Chatbots and Conversational AI category to add a persistent web chat widget on tripplite.com, exposing real-time chat for product support and pre-sales inquiries. The scope of the rollout centered on Customer Support and Sales teams, delivering an agent console for live interactions and structured messaging workflows. For a 500-employee professional services organization, the effort centralized inbound web conversations into a single conversational layer.
The technical architecture relied on a cloud hosted conversational platform with an embeddable JavaScript web chat widget and agent consoles accessed by support staff. Functional modules implemented included live chat routing, canned responses, visitor monitoring, chat transcript logging, and asynchronous conversational messaging consistent with Chatbots and Conversational AI capabilities. Operational governance emphasized staffed coverage windows, routing rules by queue, and transcript retention configured through the LogMeIn BoldChat management console. Ongoing configuration and operator use were driven by support workflow requirements and the hosted BoldChat administration interfaces.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Tripp Lite eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Klevu | Legacy | Klevu Discovery Suite | Personalization and Product Recommendations | eCommerce | n/a | 2018 | 2018 |
In 2018, Tripp Lite implemented Klevu Discovery Suite on its website. Tripp Lite deployed Klevu Discovery Suite to strengthen ecommerce product discovery and personalization, aligning the project with the Personalization and Product Recommendations category.
The deployment emphasized search driven product discovery, relevance tuning, merchandising controls, and personalized product recommendations, consistent with the Personalization and Product Recommendations application type. The Klevu Discovery Suite operates within Tripp Lite's website storefront to surface context aware recommendations and support ecommerce and digital merchandising workflows, with configuration and governance managed by the companys merchandising and ecommerce teams.
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Tripp Lite CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Tripp Lite PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Tripp Lite IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Tripp Lite CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Tripp Lite
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President Business Development | VP | Sales | |
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Executive Vice President - US Channel Sales | VP | Finance | |
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Vice President Sales/Marketing | VP | Marketing | |
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Director of International Sales Operations | Director | Sales | |
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Vice President - Channel Sales | VP | Sales | |
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Senior Director of Sales - U.S Channel | Director | Sales | |
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President | CXO | Finance | |
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HR Director | Director | HR | |
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Director of Sales | Director | Finance | |
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Travel & Expense Manager | Manager | Finance | |
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Apps Being Evaluated by Tripp Lite Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tripp Lite IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tripp Lite digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Tripp Lite Technographics
Tripp Lite is a Professional Services organization based in United States,
with around 500 employees and annual revenues of $130.0 million.
Tripp Lite operates a diverse technology stack with applications such as
Workamajig Finance & Accounting, LogMeIn BoldChat and Klevu Discovery Suite,
covering areas like ERP Financial, Chatbots and Conversational AI and Personalization and Product Recommendations.
Tripp Lite has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workamajig, GoTo (formerly LogMeIn) and Klevu.
Tripp Lite recently adopted applications including
Salesforce Marketing Cloud in 2020, Akamai CDN in 2020 and Salesforce Chat (formerly Salesforce Live Agent) in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tripp Lite’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tripp Lite’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tripp Lite technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.