Tropic Skincare
Unit 6 Valley Point Industrial Estate,
Croydon, CR0 4WP,
United Kingdom
Croydon, CR0 4WP,
United Kingdom
44 20 8684-1551
Manufacturing
Tropic Skincare Technographics
Tropic Skincare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tropic Skincare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 67 Tropic Skincare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tropic Skincare has purchased the following applications: Amazon Pay for Payment Processing in 2020, Zendesk Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tropic Skincare is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Block (ex Square, Inc) , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tropic Skincare revenues, which have grown to $18.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tropic Skincare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tropic Skincare Tech Stack and Enterprise Applications
Tropic Skincare ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Tropic Skincare implemented Amazon Pay as a Payment Processing option on its public e-commerce site. The deployment places Amazon Pay as a checkout payment method, enabling customers to complete transactions using their Amazon account credentials within the site checkout flow.
The implementation of Amazon Pay leverages hosted checkout components and standard payment authorization capabilities, including tokenization and customer authentication workflows typical of Payment Processing solutions. Amazon Pay is configured to present a buyer-facing payment widget during checkout and to hand off authorization tokens to Tropic Skincare for order capture and settlement.
The integration operates at the web storefront and order management boundary, connecting the site checkout to downstream order processing and finance workflows. Vendor information identifies Amazon Web Services as the platform provider, with Amazon Pay integration consuming provider APIs and hosted payment pages to minimize local card data handling.
Operational ownership centers on e-commerce and finance teams, who adapted reconciliation and dispute handling processes to incorporate Amazon Pay transaction records. Governance focused on embedding the Amazon Pay payment method into existing checkout rules, consent flows, and refund procedures without altering other stated systems.
|
|
|
|
|
Payment Processing | ERP |
|
2022 | 2022 |
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP |
|
2022 | 2022 |
|
Tropic Skincare AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Tropic Skincare implemented Zendesk Chat on their website. Tropic Skincare uses Zendesk Chat as a Chatbots and Conversational AI application to provide real-time web messaging for online shoppers and to support customer service workflows on its e-commerce storefront. The deployment centered on the embedded web chat widget, configured for automated greetings, canned responses, live agent handoff, and session transcript capture, reflecting standard Chatbots and Conversational AI capabilities. Implementation scope focused on the customer service team and the public-facing website experience, with configuration proportional to a company of approximately 67 employees.
Zendesk Chat is instrumented in the site front end to capture visitor context and retain chat transcripts for support workflows. Operational governance emphasized agent routing rules, business hours and availability settings, and escalation patterns to internal support staff, with configuration and ongoing administration handled internally by Tropic Skincare. This positions Tropic Skincare, Zendesk Chat, and the Chatbots and Conversational AI category in a direct relationship supporting customer service and online sales assistance on the company website.
|
Tropic Skincare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Tropic Skincare implemented Microsoft 365 as its primary Collaboration platform. The company’s public website references Microsoft 365 as part of its collaboration tooling, indicating an early adoption for corporate productivity and communication.
The Microsoft 365 deployment consolidated core collaboration capabilities, including cloud email and calendaring, document co-authoring and versioning, file synchronization and sharing, and real-time team communication and meetings. Microsoft 365 was used to centralize user access to productivity applications and to provide shared content services consistent with Collaboration category workflows.
Operational coverage was company wide for a 67 employee manufacturing organization, bringing corporate departments onto a single tenant for unified identity and content management. Governance and operational practices aligned with Microsoft 365 patterns, using centralized tenant administration, role based access controls, site provisioning and administrative policies to manage users, mailboxes and document libraries across the business.
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Tropic Skincare eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2022 | 2022 |
|
|
|
|
|
eCommerce | eCommerce |
|
2018 | 2018 |
|
|
|
|
|
eCommerce | eCommerce |
|
2014 | 2014 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2017 | 2017 |
|
|
|
|
|
Shopping Cart Management | eCommerce |
|
2021 | 2021 |
|
Tropic Skincare SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Warehouse Management | SCM |
|
2024 | 2024 |
|
Tropic Skincare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Data Platform | CRM |
|
2022 | 2022 |
|
|
|
|
|
Customer Engagement | CRM |
|
2023 | 2023 |
|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Loyalty | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
PR and Media Communication | CRM |
|
2022 | 2022 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2022 | 2022 |
|
Tropic Skincare PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
Tropic Skincare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Tropic Skincare
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Tropic Skincare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tropic Skincare IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tropic Skincare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Tropic Skincare Technographics
Tropic Skincare is a Manufacturing organization based in United Kingdom,
with around 67 employees and annual revenues of $18.4 million.
Tropic Skincare operates a diverse technology stack with applications such as
Amazon Pay, Zendesk Chat and Microsoft 365,
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Tropic Skincare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amazon Web Services (AWS), Zendesk and Microsoft.
Tropic Skincare recently adopted applications including
WAERlinx in 2024, Bambuser Video Commerce in 2023 and Block Afterpay in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tropic Skincare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tropic Skincare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tropic Skincare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.