Troy University
Troy University Technographics
Troy University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Troy University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2615 Troy University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Troy University has purchased the following applications: UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2016, Ellucian CRM Recruit for Admissions and Enrollment Management in 2021, VSLogger for Call Tracking and Recording in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Troy University is running and its propensity to invest more and deepen its relationship with UKG , Ellucian , Versadial Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Troy University revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Troy University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Troy University Tech Stack and Enterprise Applications
Troy University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2016 | 2016 |
In 2016, Troy University implemented UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance. The deployment centralized routine time capture and record maintenance for an organization of approximately 2,615 employees, positioning the application as the primary system for institutional time and attendance operations.
UKG Workforce Central Timekeeper was configured to support timecard checking and correction, employee schedule entry, and leave capture workflows including day off requests, vacation, and sick time. Functional configurations focused on timecard editing and schedule management, with timekeeper role functions established to perform day-to-day adjustments and maintain accurate time records in the UKG Workforce Central Timekeeper environment.
Operational use was concentrated within HR and institutional timekeeping teams across the university, standardizing how schedules and leave requests are entered and validated. Governance emphasized role-based access for timekeepers and formalized correction workflows to ensure consistent handling of schedule changes and leave entries, while preserving auditability of employee time data.
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Workforce Management | HCM |
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2016 | 2016 |
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Workforce Scheduling | HCM |
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2016 | 2016 |
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Troy University ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ellucian | Legacy | Ellucian CRM Recruit | Admissions and Enrollment Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Troy University implemented Ellucian CRM Recruit for Admissions and Enrollment Management. The deployment focuses on online prospect engagement and admissions pipeline orchestration to support undergraduate and graduate recruitment initiatives. The implementation aligns the university's recruitment function with CRM-driven prospect lifecycle management.
Ellucian CRM Recruit is used on their website to capture inquiries and operate web forms, feeding prospect records into centralized prospect management, application tracking, and communication workflow capabilities typical of CRM-based admissions systems. The configuration emphasizes prospect capture, event and campus visit tracking, automated communications, and segmentation to support admissions outreach and enrollment workflows. Operational coverage centers on the admissions and enrollment teams and associated recruiting staff institutionwide.
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Troy University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Versadial Solutions | Legacy | VSLogger | Call Tracking and Recording | CRM | n/a | 2017 | 2017 |
In 2017, Troy University implemented VSLogger from Versadial Solutions to support Call Tracking and Recording across university support and administrative functions. The deployment leverages the VSLogger call recording module along with monitoring and quality control features to capture voice interactions and persist session records. The implementation focuses on recording inbound and outbound support and administrative calls to provide verifiable records for operational oversight.
Operational use is concentrated in support and administrative departments where recorded interactions are used to verify customer interactions and improve efficiency as described in the vendor testimonial. Governance and quality workflows center on recorded-call review and monitoring, with configuration tuned to institutional verification and efficiency objectives. The testimonial documents the use of VSLogger for call capture and monitoring, and cites improved efficiency and verification of customer interactions as the primary outcomes.
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Donor and Fundraising Management | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Troy University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2008 | 2008 |
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Troy University Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Troy University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Troy University
| First Name | Last Name | Title | Function | Department | Phone | |
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Associate Vice Chancellor for Human Resources | Manager | HR | |
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Senior Vice Chancellor Financial Affairs | VP | Finance | |
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Director Information Technology | Director | IT | |
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Senior Vice Chancellor for Administration | VP | Operations | |
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Assistant to AVC | Non Manager | Operations | |
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Human Resources Manager | Manager | HR | |
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Apps Being Evaluated by Troy University Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Troy University IT executives and key decision makers. This section highlights Troy University's latest recorded technology evaluations, including SimplePractice Scheduling for Online Meeting Scheduling on 2025-03-03 and Alkami for Digital Banking on 2024-09-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Troy University digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-03 | Troy University | Evaluated | SimplePractice | SimplePractice Scheduling | Online Meeting Scheduling | Collaboration |
| 2024-09-25 | Troy University | Evaluated | Alkami | Alkami | Digital Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Troy University Technographics
Troy University is a Education organization based in United States,
with around 2615 employees and annual revenues of $300.0 million.
Troy University operates a diverse technology stack with applications such as
UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper), Ellucian CRM Recruit and VSLogger,
covering areas like Time and Attendance, Admissions and Enrollment Management and Call Tracking and Recording.
Troy University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Ellucian and Versadial Solutions.
Troy University recently adopted applications including
RNL ScaleFunder in 2023, Ellucian CRM Recruit in 2021 and Modern Campus Omni CMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Troy University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Troy University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Troy University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.