Naxxar, NXR 2504,
Malta
Truevo Malta Technographics
Truevo Malta Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Truevo Malta and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Truevo Malta employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Truevo Malta has purchased the following applications: Google Pay for Payment Processing in 2021, Temenos T24 for Core Banking in 2016, LiveChat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Truevo Malta is running and its propensity to invest more and deepen its relationship with Google , Temenos , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Truevo Malta revenues, which have grown to $14.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Truevo Malta intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Truevo Malta Tech Stack and Enterprise Applications
Truevo Malta ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Truevo Malta implemented Google Pay as its Payment Processing solution on its website. The deployment enabled browser and mobile wallet acceptance within the web checkout flow, exposing Google Pay as an option for card based transactions and supporting tokenized payment credentials to reduce direct handling of card data in the checkout.
Functionally the integration covers payment button orchestration, client side tokenization handoff, and secure payment authorization sequences consistent with Payment Processing implementations. Integration work was concentrated at the website ecommerce layer, linking the Google Pay button to server side authorization workflows and merchant acquiring processes, with operational ownership assigned to ecommerce and payments operations for checkout configuration, payment method management, and web governance.
|
Truevo Malta ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016 Truevo Malta deployed Temenos T24 as the Core Banking engine within a cloud-native, end-to-end Temenos platform to support the company’s dual role as an acquiring bank and payment service provider. The implementation was positioned to underpin Truevo’s planned expansion and targeted services for fintech clients, with Temenos T24 Transact providing core ledger and transaction processing functions as the primary Core Banking application.
The deployment consolidated Temenos T24 Transact for account management and real-time transaction processing, Temenos Payments to enable high-volume straight-through processing, and Temenos Infinity for digital front-office capabilities. Temenos Financial Crime Mitigation was incorporated to provide fraud and financial crime controls, and the combined platform was configured to support orchestration of payments, customer onboarding workflows, and compliance screening consistent with Core Banking operational workflows.
Integration architecture emphasized an API-first, cloud-native topology that links the Temenos suite components to support acquiring and payment processing flows, product cataloging for fintech services, and automated settlement and reconciliation. Operational coverage targeted product, operations, compliance, and risk functions to enable faster product launches and scalable transaction throughput while preserving centralized control of core ledgers and payment clearing.
Governance focused on consolidating core banking, payments, digital channels, and financial crime controls under a unified platform, with rollout sequencing across end-to-end capabilities to prioritize payment scalability and fraud mitigation. The Temenos T24 implementation positions Truevo Malta to bring new services to market more quickly and supports its stated goal of reaching one million clients.
|
Truevo Malta AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Truevo Malta deployed LiveChat on its public website to support digital customer engagement. Truevo Malta implemented LiveChat, a Chatbots and Conversational AI application, to centralize web-based customer support and capture inbound merchant and client inquiries.
The implementation centers on LiveChat's web chat widget and agent console, instrumenting real-time chat for account onboarding questions, transaction inquiries, and merchant support. Configuration work focused on chat routing to internal support queues, canned response templates, and transcript logging to align agent workflows with existing customer service processes, reflecting typical Chatbots and Conversational AI capabilities.
Operational coverage is site-level, running on Truevo's website and supporting front-line customer service and commercial teams within the Malta organization. Governance measures emphasized channel ownership for digital engagement, formalized agent workflows, and monitoring of chat volumes and transcripts through the LiveChat application interface to inform staffing and process adjustments.
|
Truevo Malta Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Online Meeting Scheduling | Collaboration |
|
2021 | 2021 |
|
Truevo Malta CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Truevo Malta PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
Truevo Malta IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Truevo Malta
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Technology Officer | CXO | IT | ||||
| System Architect | Manager | IT |
Apps Being Evaluated by Truevo Malta Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||