Winston Salem, 27103, NC,
United States
Truliant Federal Credit Union Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Truliant Federal Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Truliant Federal Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Truliant Federal Credit Union has purchased the following applications: Workday HCM for Core HR in 2022, AppWorx Workload Automation for Business Process Management in 2014, Lodestar Data Warehouse for Data Warehouse in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Truliant Federal Credit Union is running and its propensity to invest more and deepen its relationship with Workday , Broadcom , Fiserv or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Truliant Federal Credit Union revenues, which have grown to $175.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Truliant Federal Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | Mercer | 2022 | 2022 |
In 2022, Truliant Federal Credit Union implemented Workday HCM as its Core HR solution. The implementation was executed under the remit of the Director of Enterprise Business Solutions who managed development and enterprise business analysis operations, vendor management, integration planning, automated testing and robotic process automation efforts, supported by a budget spanning two cost centers totaling 2.6 million and a team structure of two managers and thirteen resources.
Workday HCM was configured to centralize core HR functions consistent with the Core HR category, including workforce administration, employee data management and position control. The deployment included configuration and testing workflows, automated regression testing using TestComplete, and an RPA strategy centered on UiPath to automate member and administrative processes, aligning application administration with existing enterprise tools.
Integration planning and architecture work were a focal point during the rollout, with the team performing the integration lead role for the initial HRIS implementation and vetting and partnering with Mercer as the third-party consultant. The program included initial API strategy and integration planning with MuleSoft and CRM alignment with Salesforce as part of broader enterprise integration efforts, and used tooling such as Postman for API validation and Adobe Workfront for project administration.
Governance and process transformation accompanied the technical work, Agile Scrum methodology was instituted to manage project deliverables and ongoing support, and controls covered compliance, business continuity and disaster recovery. During the 2022 implementation period the enterprise business analysis team was expanded, more than doubling headcount, and the group maintained a high level of operational service with an average ticket closure rate of 101.8 percent for the calendar year 2022.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2014 | 2014 |
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Core Banking | ERP Services and Operations |
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2020 | 2020 |
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Core Banking | ERP Services and Operations |
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2022 | 2022 |
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Digital Banking | ERP Services and Operations |
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2018 | 2018 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lodestar Technologies | Legacy | Lodestar Data Warehouse | Data Warehouse | Analytics and BI | n/a | 2020 | 2020 |
In 2020, Truliant Federal Credit Union implemented Lodestar Data Warehouse from Lodestar Technologies, deploying an Enterprise Data Store as a single source of truth for analytics. The Data Warehouse implementation centralized member and transaction data to support analytics for finance, risk, collections and marketing across Truliant's US footprint, the engagement was announced in 2020 and went live in 2020 to support Truliant's digital transformation initiatives and to target faster reporting and better member insights.
The Lodestar Data Warehouse configuration consolidated data models and established a centralized reporting layer and analytics dataset, enabling finance, risk, collections and marketing teams to consume consistent metrics and reports. Functional capabilities implemented included enterprise reporting, member analytics and operational analytics workflows consistent with a Data Warehouse, and the program introduced governance to standardize data definitions, reporting cadence and stewardship across impacted business functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Document Processing | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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