Trustmark
248 East Capitol Street,
Jackson, 39201, MS,
United States
Jackson, 39201, MS,
United States
1 800-243-2524
Banking and Financial Services
Trustmark Technographics
Trustmark Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Trustmark and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2761 Trustmark employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Trustmark has purchased the following applications: Q2 Digital Banking Platform for Digital Banking in 2016, Microsoft Power BI for Analytics and BI in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Trustmark is running and its propensity to invest more and deepen its relationship with Q2 Software , Finastra , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Trustmark revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Trustmark intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Trustmark Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Q2 Software | Legacy | Q2 Digital Banking Platform | Digital Banking | ERP Services and Operations | n/a | 2016 | 2016 |
Trustmark implemented the Q2 Digital Banking Platform in May 2015. In 2016 the Q2 Digital Banking Platform implementation was publicly recognized in the J.D. Power U.S. Retail Banking Satisfaction Study, linking the deployment to measured account holder satisfaction. The project targeted Trustmark's retail digital channels and account holder experience. The work is categorized under Digital Banking and focused on unified customer-facing digital services.
The deployment used Q2's cloud-based virtual banking architecture to deliver a mobile-responsive retail banking platform and a unified user experience across web and mobile channels. Functional capabilities implemented included responsive client interfaces, consolidated account views, secure account access, and session continuity across devices. Configuration emphasized account holder self-service and a clear presentation of retail balances and transactions.
Operational coverage centered on retail customers and the customer experience organization, with reported outcomes including a doubling of mobile usage and a significant drop in call volume attributed to the unified user experience. The implementation affected customer service and digital channels by shifting routine inquiries to self-service and mobile workflows. No specific third party system integrations are listed in the public account.
Governance for the rollout was collaborative, with Q2 and Trustmark teams coordinating the conversion and establishing an ongoing roadmap to evolve account holder features. The program preserved platform flexibility to support iterative improvements to the account holder experience. The 2016 recognition emphasized that a strong digital experience combined with personal service contributed to Trustmark's retail banking satisfaction.
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Loan Origination System (LOS) | ERP Services and Operations |
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2023 | 2023 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2017 | 2018 |
In 2017 Trustmark implemented Microsoft Power BI as its Analytics and BI platform and established a program for developing interactive data visualization reports and dashboards using Power BI Desktop. The implementation centered on report and dashboard creation to support internal and external reporting workflows, with Microsoft Power BI used to author Story Points and deploy packaged content to end users.
The technical implementation included extensive use of Microsoft Power BI Power Query to extract and transform data from external sources and Excel, along with development of SSIS packages to move and consolidate data. Power BI artifacts included dashboards, scorecards, pivot-style views, charts, and DAX-based calculated columns and measures, with multiple dashboards created using DAX expressions and published via content packs.
Data architecture and integrations were anchored on Microsoft SQL Server 2012 together with MS SQL Server Reporting Services, MS SQL Server Integration Services, and MS SQL Server Analysis Services. Reports were generated from both OLTP and OLAP data sources using SSRS and deployed to a report server, while ETL workflows and SSIS packages fed Power BI models and visualizations.
Governance and operational controls emphasized documentation and lifecycle management, with written documentation for reports, DTS and SSIS packages, and processes for deploying content packs and report server artifacts. Performance and query governance included T-SQL tuning and optimization using SQL Profiler and the Index Tuning Wizard, plus database maintenance tasks such as tuning, backup, restoration and disaster recovery.
The implementation of Microsoft Power BI supported client-facing and manager reporting and provided a governed Analytics and BI capability for application and reporting teams across Trustmark. Microsoft Power BI served as the central authoring and distribution layer for interactive reporting, while underlying SQL Server components and ETL processes provided the data management backbone.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Trustmark deployed Cisco Webex Meetings on its public website to provide hosted conferencing capabilities. The implementation is categorized as Audio Video and Web Conferencing and centers on delivering web-based virtual meetings and customer-facing session access.
Cisco Webex Meetings is configured to provide core meeting capabilities typical of the Audio Video and Web Conferencing category, including multi-party audio and video, screen sharing, meeting controls, participant management and recording capability. The deployment surfaces meeting room provisioning and host controls that enable scheduled and ad hoc sessions accessed from web pages on the Trustmark site.
Trustmark Cisco Webex Meetings Audio Video and Web Conferencing supports both external client-facing communications and internal collaboration workflows, making meetings initiated via the website available to customers and staff. The implementation scope emphasizes web-delivered access, with meeting orchestration handled through the Cisco Webex Meetings application layer.
Administration for the deployment aligns with standard conference governance patterns, including centralized policy configuration, host permission settings and moderation controls to manage access and session behavior. The public-facing placement on Trustmark's website indicates use for client engagement and outreach, with operational control maintained through Cisco Webex Meetings administration features.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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SD-WAN | IaaS |
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2024 | 2024 |
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SD-WAN | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Management | CyberSecurity |
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2024 | 2024 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Next Generation Firewall | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Device Security | Internet of Things |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Trustmark
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Trustmark Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Trustmark Technographics
Trustmark is a Banking and Financial Services organization based in United States,
with around 2761 employees and annual revenues of $600.0 million.
Trustmark operates a diverse technology stack with applications such as
Q2 Digital Banking Platform, Microsoft Power BI and Cisco Webex Meetings,
covering areas like Digital Banking, Analytics and BI and Audio Video and Web Conferencing.
Trustmark has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Q2 Software, Microsoft and Cisco Systems.
Trustmark recently adopted applications including
Fortinet SD-WAN in 2024, FortiManager in 2024 and Fortinet FortiClient EMS in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Trustmark’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Trustmark’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Trustmark technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.