Pretoria, 0061,
South Africa
Truworths Limited Technographics
Truworths Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Truworths Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Truworths Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Truworths Limited has purchased the following applications: Oracle Retail (ex Retek) for Retail Management in 2007, Microsoft 365 for Collaboration in 2019, Amplience for Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Truworths Limited is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Truworths Limited revenues, which have grown to $48.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Truworths Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Truworths Limited Tech Stack and Enterprise Applications
Truworths Limited ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail (ex Retek) | Retail Management | ERP Services and Operations | n/a | 2007 | 2007 |
In 2007 Truworths Limited implemented Oracle Retail (ex Retek) as a core platform within its Retail Management portfolio. The deployment targeted standardization of merchandising, inventory and store processes to support the retailer's operational model.
The implementation included Oracle Retail ORSIM, RESA and RMS, and the project team executed an ORSIM upgrade to version 14.1. Configuration and release activities for the ORSIM upgrade focused on store inventory synchronization, batch scheduling and data alignment, while RMS and RESA were configured to manage merchandising, pricing and assortment controls consistent with Retail Management workflows.
Operational coverage centered on merchandising, store operations and replenishment workflows, aligning merchandise planning and allocation with store level inventory. The implementation emphasized application configuration and scheduled processes to maintain inventory accuracy and merchandising data consistency across retail operations.
Governance and rollout were administered through a dedicated project team responsible for ORSIM version control and configuration change management during the upgrade to 14.1. Oracle Retail (ex Retek) remained the primary Retail Management application supporting merchandising, pricing and store replenishment functions.
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Truworths Limited Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Truworths Limited deployed Microsoft 365 as its Collaboration platform. Their public website references Microsoft 365, indicating the retailer exposes cloud delivered services from the Microsoft 365 tenant at the web layer. The Microsoft 365 deployment emphasized standard collaboration capabilities such as enterprise email, team chat, and document management consistent with Collaboration category expectations.
The implementation followed a centralized cloud tenant model managed by the internal IT organization, provisioning mailboxes, team workspaces, and SharePoint sites to support retail business functions including store operations, merchandising, supply chain coordination, and corporate services. Identity and access were aligned with Microsoft cloud identity services, and governance was structured around centralized administration, policy driven site and mailbox provisioning, and data governance controls for content lifecycle and external sharing. The narrative restates Microsoft 365 as the core Collaboration application used by Truworths Limited in South Africa.
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Collaboration | Collaboration |
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2017 | 2017 |
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Truworths Limited Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amplience | Legacy | Amplience | Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Truworths Limited deployed Amplience as its Content Management solution on its public website in South Africa. The implementation uses Amplience to control web content and digital assets that support retail merchandising, marketing communications, and online product presentation across the corporate web storefront. The deployment is focused on site content delivery and editorial workflows, with Amplience managing content models, templating, media asset management and staged publishing typical of a Content Management platform.
Operational ownership sits with digital marketing and merchandising teams, who use Amplience for content authoring, preview and release workflows and role based publishing governance. The implementation was configured to integrate content outputs with the retailer website rendering pipeline and omnichannel presentation layers, enabling structured content reuse and template driven page composition across product and category pages. Governance emphasizes editorial staging, version control and approval workflows to align content operations with merchandising calendars and promotional campaigns.
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Truworths Limited eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2018 | 2018 |
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Truworths Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2018 | 2018 |
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Truworths Limited ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Truworths Limited IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Truworths Limited CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Truworths Limited
Apps Being Evaluated by Truworths Limited Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-13 | Truworths Limited | Evaluated | Uber Eats | Uber Eats (formerly OrderTalk) | Online Food Ordering System | eCommerce |