Turkana Food
555 N Michigan Ave,
Kenilworth, 07033, NJ,
United States
Kenilworth, 07033, NJ,
United States
1 908-810-8800
Consumer Packaged Goods
Turkana Food Technographics
Turkana Food Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Turkana Food and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Turkana Food employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Turkana Food has purchased the following applications: SAP Business One for ERP Financial in 2023, Zendesk Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Turkana Food is running and its propensity to invest more and deepen its relationship with SAP , Zendesk , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Turkana Food revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Turkana Food intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Turkana Food Tech Stack and Enterprise Applications
Turkana Food ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP | Softengine | 2023 | 2023 |
In 2023, Turkana Food implemented SAP Business One as an ERP Financial application with Softengine as the implementation partner. Turkana Food is a family owned ethnic food distributor operating distribution centers across the United States, and the SAP Business One deployment was positioned to centralize finance and distribution operations for the business.
The implementation configured SAP Business One to support core ERP Financial functionality, including financial management and general ledger, inventory control and warehouse-oriented distribution workflows, order-to-cash processing, and purchasing, with solution tailoring applied to match food distribution transaction flows. Softengine led configuration and automation of transaction posting, inventory valuation, and basic reporting structures to provide operational visibility across sites.
Initial go-live was completed successfully and the program is planned for phased rollout to all Turkana Food locations, extending the SAP Business One footprint across additional distribution centers. Governance focused on centralized master data and standardized processes for finance, supply chain, and operations, and Turkana leadership reported improved efficiency, resolution of operational challenges, and significant business value following the deployment.
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Turkana Food AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Turkana Food deployed Zendesk Chat as a cloud hosted web chat implementation. The deployment places Zendesk Chat squarely in the Chatbots and Conversational AI category to handle consumer facing customer service traffic on Turkana Food's website. The implementation uses an embedded web widget to enable real time messaging, capture chat transcripts, and provide synchronous customer engagement directly from the corporate site.
Functional configuration of Zendesk Chat emphasizes live chat routing, canned responses for frequently asked consumer queries, session transcript capture, and basic automation for initial routing and away messages. Operational scope centers on customer support workflows tied to web inquiries, with captured chat records feeding internal support processes and agent handoffs. Governance work focused on agent assignment, chat scheduling, and escalation workflows to align web based inquiries with support staff responsibilities.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Turkana Food Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Turkana Food deployed Microsoft 365 as its primary Collaboration platform. The deployment is cloud hosted and is used across the organization for internal communications, document management, and employee productivity, and Microsoft 365 is referenced on the company website.
Microsoft 365 provides email and calendaring, document collaboration with version control, cloud storage and real time coauthoring, along with packaged productivity applications and online meeting capabilities. The implementation emphasizes Collaboration workflows such as shared document libraries, synchronous meeting and messaging, and centralized content storage to support day to day operations.
Administration is implemented at the tenant level using cloud management controls to manage user accounts, access and content governance across roughly 80 employees. The visible use of Microsoft 365 on the public site aligns the application with both internal collaboration tooling and corporate content assets.
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Turkana Food eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Turkana Food CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Turkana Food ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Turkana Food PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Turkana Food IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Turkana Food
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Turkana Food Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Turkana Food IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Turkana Food digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Turkana Food Technographics
Turkana Food is a Consumer Packaged Goods organization based in United States,
with around 80 employees and annual revenues of $10.0 million.
Turkana Food operates a diverse technology stack with applications such as
SAP Business One, Zendesk Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Turkana Food has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Zendesk and Microsoft.
Turkana Food recently adopted applications including
SAP Business One in 2023, Microsoft Azure Monitor in 2021 and New Relic APM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Turkana Food’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Turkana Food’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Turkana Food technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.