Plano, 75024, TX,
United States
Tyler Technologies Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Tyler Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7800 Tyler Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tyler Technologies has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2022, Tyler Munis HCM for Core HR in 2019, Changepoint SA for Professional Services Automation in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tyler Technologies is running and its propensity to invest more and deepen its relationship with Microsoft , Epicor , Softrax or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tyler Technologies revenues, which have grown to $2.33 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tyler Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2022 | 2023 |
In 2022, Tyler Technologies implemented Microsoft Dynamics 365 for Finance and Operations to support ERP Financial functions within its corporate accounting organization. The deployment migrated from Microsoft Dynamics AX and concentrated on stabilizing core financial workflows that drive month end close activities and statutory accounting controls.
Configuration work centered on traditional ERP Financial modules, including general ledger, accounts payable, accounts receivable, fixed assets, cash management, and financial reporting capabilities. Implementation activity emphasized month end close orchestration, standardized journal entry and reconciliation workflows, and configuration of close management and intercompany posting controls consistent with Finance and Operations patterns.
Operational coverage included the corporate accounting team and cross functional stakeholders, with implementation support noted from accounting leaders based in Plano, Texas, operating in a hybrid model. The Senior Accounting Manager role was directly involved in driving the Microsoft Dynamics 365 for Finance and Operations implementation, coordinating month end close processes and cross functional communication with interested parties.
Governance and process changes focused on clarifying ownership of month end tasks, formalizing review and approval of journal entries and reconciliations, and preparing documentation for internal and external audits. The rollout reinforced centralized financial control processes within corporate accounting, while maintaining audit readiness and accountable handoffs between teams.
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ERP Financial | ERP Financial Management |
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2006 | 2007 |
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Subscription and Recurring Billing | ERP Financial Management |
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2010 | 2010 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis HCM | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Tyler Technologies implemented Tyler Munis HCM to manage Core HR business functions. The implementation is referenced on Tyler Technologies' website where Tyler Munis HCM is listed as the company’s Core HR application.
The Tyler Munis HCM deployment consolidates core HR capabilities including employee master data, organizational and position management, payroll interfacing, benefits administration, time and attendance workflows, and HR reporting. Configuration emphasis for Core HR centers on centralized employee recordkeeping, workflow automation across hire to retire processes, and permissioned HR role structures.
Integrations in typical Core HR architectures for Tyler Munis HCM include payroll systems, benefits carriers, and timekeeping sources to centralize HR data and automate transactional feeds. Governance concentrates on HR process orchestration and centralized master data governance, with Tyler Munis HCM operating as the authoritative system for Core HR functions within the company context.
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Employee Experience | HCM |
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2013 | 2013 |
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Payroll Tax Compliance | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2010 | 2011 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Planview | Legacy | Changepoint SA | Professional Services Automation | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Tyler Technologies implemented Changepoint SA as a Professional Services Automation solution to centralize project financials, billing, and budget scheduling for its services organization. The deployment positioned Changepoint SA to support day to day revenue operations and billing preparation across finance and delivery teams.
Changepoint SA was configured to manage project financials, billing and invoicing workflows, budget setup and monitoring, and deferred revenue scheduling. Configuration work emphasized billing schedule templates and budget controls within Changepoint SA, enabling revenue specialists to prepare daily activities and maintain contract billing cadence.
The implementation included an explicit integration with Softrax accounting systems for agreement entry and downstream accounting entries, aligning Changepoint SA project and billing records with the corporate accounting ledger. Operational coverage focused on revenue, billing, contract administration and project management functions, with the system used to troubleshoot and resolve billing issues and to adjust invoicing according to contractual terms.
Governance and process changes were applied to enforce US GAAP revenue recognition policies and Sarbanes Oxley controls, including the initiation of deferred revenue schedules and checklists to ensure proper accounting setups. These controls and process improvements were used to mitigate business risk and to align Changepoint SA driven billing processes with Tyler Technologies revenue recognition requirements.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Document Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2013 | 2014 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, Sales Engagement | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2023 | 2023 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Test Automation Platform | PaaS |
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2022 | 2022 |
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Test Automation Platform | PaaS |
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2022 | 2022 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Backup as a Service (BaaS) | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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