AI Buyer Insights:

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

UAE Ministry of Finance
Location
Al Falah Street,
Abu Dhabi, x,
United Arab Emirates
Website
https://www.mof.gov.ae/
Phone
971 2-672-6000
Artw industry
Government
Employee
Revenue

UAE Ministry of Finance Technographics

UAE Ministry of Finance Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by UAE Ministry of Finance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 UAE Ministry of Finance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that UAE Ministry of Finance has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2017, LiveChat for Chatbots and Conversational AI in 2016, Microsoft SharePoint for Enterprise Content Management in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems UAE Ministry of Finance is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , ReadSpeaker Holding or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing UAE Ministry of Finance revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UAE Ministry of Finance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

UAE Ministry of Finance Tech Stack and Enterprise Applications

UAE Ministry of Finance ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP n/a 2017 2017
In 2017, UAE Ministry of Finance deployed Oracle E-Business Suite as its ERP Financial platform. The implementation centered on Oracle Applications EBS R12.1.3 and supported a 70,000 plus user application footprint with more than ten Oracle databases under operational support. The technical configuration included Oracle RAC 11g and 12c clusters for database high availability, Oracle Fusion Middleware components for integration and application services, and Oracle Hyperion 11g for financial reporting. Functional coverage aligned to ERP Financial workflows, including core ledgers, accounts payable, accounts receivable, and cash management capabilities typical of an enterprise financial suite, with ongoing patching, cloning and version control managed through Oracle Metalink practices. Operational integrations maintained bidirectional interfaces between third party applications and Oracle Applications to ensure smooth transactional and batch data transfer. A major infrastructure project migrated the Oracle E-Business Suite R12.1.3 environment from Sun Solaris to Oracle SuperCluster M7 with Oracle Exadata storage, and the estate also included Siebel CRM and Microsoft SQL Server components as part of the broader systems landscape. Support and governance were structured as 24x7 operational services for production servers and databases, with responsibilities covering install, configure, migration, upgrade, backup and recovery procedures. DBAs worked directly with business analysts and finance teams on module implementations and ongoing operational tasks, while formal patching, cloning and monitoring processes were used to maintain system stability.
UAE Ministry of Finance AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, UAE Ministry of Finance implemented LiveChat on its public website, deploying LiveChat as part of its Chatbots and Conversational AI capability to support online citizen engagement. The deployment places LiveChat at the front of the ministry's digital engagement stack, connecting web visitors with ministry agents through an embedded chat surface. The LiveChat implementation centers on a web chat widget and a centralized agent console, providing real-time messaging, visitor monitoring, canned responses, proactive chat invitations, and chat transcript capture. Operational scope is citizen-facing across the ministry website and impacts business functions including citizen services, customer support, and digital engagement. Governance for the channel emphasized centralized channel management and standardized agent workflows to align front-line teams with the chat channel and to ensure consistent handling of inquiries through the LiveChat implementation.
Natural Language Processing AI-Powered Application 2014 2014
UAE Ministry of Finance Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft SharePoint Enterprise Content Management Content Management n/a 2018 2018
In 2018, UAE Ministry of Finance deployed Microsoft SharePoint as its Enterprise Content Management platform to support website content and internal document management. Microsoft SharePoint is used on the ministry website and serves as the primary application for content publishing, centralized document libraries, version control and permissions-based access for finance teams. The deployment focused on web content management, records management and role-based publishing workflows, leveraging SharePoint capabilities such as site collections, document libraries, versioning and approval flows to standardize content lifecycle across departments. Governance was implemented through defined publisher and approver roles, approval workflows and retention policies to manage both public-facing website content and internal documentation, aligning Enterprise Content Management with the ministry's web presence and internal information governance processes.
UAE Ministry of Finance CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Citizen Engagement CRM 2013 2013
UAE Ministry of Finance IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2012 2012
UAE Ministry of Finance CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2025 2025

IT Decision Makers and Key Stakeholders at UAE Ministry of Finance

First Name Last Name Title Function Department Email Phone
Director of Information Technology Director IT
IT Project Manager Manager IT
Head of Technology Infrastructure Director IT
Show All Contacts

Apps Being Evaluated by UAE Ministry of Finance Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from UAE Ministry of Finance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the UAE Ministry of Finance digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD UAE Ministry of Finance Technographics
UAE Ministry of Finance is a Government organization based in United Arab Emirates, with around 3000 employees and annual revenues of $2.00 billion.
UAE Ministry of Finance operates a diverse technology stack with applications such as Oracle E-Business Suite, LiveChat and Microsoft SharePoint, covering areas like ERP Financial, Chatbots and Conversational AI and Enterprise Content Management.
UAE Ministry of Finance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, LiveChat, Inc. and Microsoft.
UAE Ministry of Finance recently adopted applications including Cyble Amibreached in 2025, Microsoft SharePoint in 2018 and Microsoft Azure Cloud Services in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UAE Ministry of Finance’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates UAE Ministry of Finance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UAE Ministry of Finance technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.