Umea Energi Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Umea Energi and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Umea Energi employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Umea Energi has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2022, Benify Benefits for Benefits Administration in 2021, GetJenny JennyBot for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Umea Energi is running and its propensity to invest more and deepen its relationship with Microsoft , Benify , LeadDesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Umea Energi revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Umea Energi intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 | ||
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Cloud Storage | IaaS |
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2022 | 2022 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Benify | Legacy | Benify Benefits | Benefits Administration | HCM | n/a | 2021 | 2022 | ||
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| LeadDesk | Legacy | GetJenny JennyBot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 | In 2021 Umea Energi deployed GetJenny JennyBot on its public website as a Chatbots and Conversational AI application. The GetJenny JennyBot implementation provides a web-embedded conversational interface that serves as the customer-facing channel on Umea Energi's site, handling natural language inquiries and guiding interactions through configured conversation flows. This deployment is aligned with customer service and support functions for the utility's Swedish customer base. The architecture centers on the GetJenny JennyBot platform, combining a web chat client, natural language understanding, and a conversation flow editor to automate routine interactions and escalate complex cases to human agents within existing support workflows. Administrative capabilities include conversation analytics and content management for iterative training and response tuning, which are managed by internal support teams to maintain conversational accuracy and governance. The implementation is delivered through a vendor-hosted conversational layer embedded in the website, with operational ownership in the customer service organization. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2014 | 2014 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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