Umea Energi Technographics
Umea Energi Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Umea Energi and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Umea Energi employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Umea Energi has purchased the following applications: Benify Benefits for Benefits Administration in 2021, GetJenny JennyBot for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Umea Energi is running and its propensity to invest more and deepen its relationship with Benify , Teamtailor , LeadDesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Umea Energi revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Umea Energi intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Umea Energi Tech Stack and Enterprise Applications
Umea Energi HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benify | Legacy | Benify Benefits | Benefits Administration | HCM | n/a | 2021 | 2022 |
In 2021, Umea Energi deployed Benify Benefits to manage employee benefits and enrollment processes, aligning the application with its Benefits Administration agenda for payroll and HR functions. Benify Benefits is positioned to support employee self-service and manager workflows, providing a centralized benefits catalog and lifecycle event handling tied to compensation and payroll processing.
The implementation focused on core Benefits Administration capabilities, including enrollment and opt‑in management, configurable benefit plans, lifecycle event triggers for hire and termination, and automated payroll deduction feeds. Configuration and administration responsibilities were centralized with the payroll office, where a payroll specialist and system administrator maintained benefit configurations, managed user entitlements, and edited intranet guidance related to benefits and salary management.
Operational integrations were established with the Benify benefit portal and external service providers, specifically Trygg‑Hansa for company health care and Falck for health examinations, while reporting and statutory interfaces included Swedish Tax Agency declaration feeds, Statistics Sweden reporting, and KPA pension reporting. The solution supports HR, payroll, and managerial workflows across Umea Energi’s Umeå operations, linking benefit elections to payroll processing and statutory reporting pipelines.
Governance and process changes emphasized formalized routines and a central HRsupport mailbox for employee and manager inquiries, with the payroll specialist acting as main administrator and investigator for salary and benefits handling. The deployment reinforced structured operational ownership for Benify Benefits, combining system administration, intranet content management, and coordination with external providers to maintain benefits continuity and compliance.
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Umea Energi AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LeadDesk | Legacy | GetJenny JennyBot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Umea Energi deployed GetJenny JennyBot on its public website as a Chatbots and Conversational AI application. The GetJenny JennyBot implementation provides a web-embedded conversational interface that serves as the customer-facing channel on Umea Energi's site, handling natural language inquiries and guiding interactions through configured conversation flows. This deployment is aligned with customer service and support functions for the utility's Swedish customer base.
The architecture centers on the GetJenny JennyBot platform, combining a web chat client, natural language understanding, and a conversation flow editor to automate routine interactions and escalate complex cases to human agents within existing support workflows. Administrative capabilities include conversation analytics and content management for iterative training and response tuning, which are managed by internal support teams to maintain conversational accuracy and governance. The implementation is delivered through a vendor-hosted conversational layer embedded in the website, with operational ownership in the customer service organization.
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Umea Energi Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Umea Energi deployed Microsoft 365 as its primary Collaboration platform. Public source code on the company website references Microsoft 365 assets, confirming use of Microsoft 365 in customer facing pages and embedded web components. The deployment supports the 400 employee municipal utility and is positioned to standardize collaboration and communication across corporate teams. Umea Energi Microsoft 365 is visible in the site source link provided by the organization.
The implementation leverages cloud hosted Microsoft 365 services including Exchange Online, SharePoint and Teams to provide email and calendaring, intranet and document libraries, and real time chat and meetings. Configuration focal points align with a single Microsoft 365 tenancy model, tenant level administration and role based access to govern collaboration workflows. Functional modules implemented map to core Collaboration capabilities such as mailbox management, content management, team workspaces and meeting infrastructure.
Governance is delivered through centralized administration and native Microsoft 365 policy controls to address access, information protection and compliance requirements across corporate groups. Operational coverage centers on enterprise collaboration within the organisation and public facing web integration, with Microsoft 365 referenced directly in the site source as the observable implementation signal.
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Umea Energi Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2014 | 2014 |
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Umea Energi CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Umea Energi TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Umea Energi PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Umea Energi IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Umea Energi
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Umea Energi Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Umea Energi IT executives and key decision makers. This section highlights Umea Energi's latest recorded technology evaluations, including IFS Cloud ERP for ERP Financial on 2025-02-12 and Brady Pomax ETRM for ETRM on 2024-12-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Umea Energi digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-12 | Umea Energi | Evaluated | IFS | IFS Cloud ERP | ERP Financial | ERP |
| 2024-12-06 | Umea Energi | Evaluated | Brady Technologies | Brady Pomax ETRM | ETRM | TRM |
FAQ - APPS RUN THE WORLD Umea Energi Technographics
Umea Energi is a Utilities organization based in Sweden,
with around 400 employees and annual revenues of $50.0 million.
Umea Energi operates a diverse technology stack with applications such as
Benify Benefits, GetJenny JennyBot and Microsoft 365,
covering areas like Benefits Administration, Chatbots and Conversational AI and Collaboration.
Umea Energi has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Benify, LeadDesk and Microsoft.
Umea Energi recently adopted applications including
Microsoft Azure Cloud Services in 2022, Microsoft Azure Blob Storage in 2022 and Benify Benefits in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Umea Energi’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Umea Energi’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Umea Energi technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.