AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

umivale Tech Stack and Enterprise Applications

ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2020 2020
In 2020, umivale deployed Atlassian Jira Service Desk as its IT Service Management platform and published the service portal on its website to surface support intake for both employees and external callers. The implementation centers on a web facing service portal to capture incidents and service requests, aligning the Atlassian Jira Service Desk instance with standard IT Service Management workflows and ticketing lifecycles. Configuration work focused on catalog driven service requests, incident and request ticket types, role based access controls, and configurable queues to support triage and escalation. Atlassian Jira Service Desk was configured to leverage built in automation rules and SLA tracking, and the knowledge base and portal branding were implemented to enable self service and deflection consistent with IT Service Management practices. Operational coverage is described primarily for IT service desk and end user support, with the Atlassian Jira Service Desk portal acting as the primary intake channel on the corporate website. Governance was established around ticket triage, queue ownership and service level policies, with centralized administration for workflow and permission management to maintain consistency across support teams. The narrative of the deployment emphasizes application level configuration and portal based intake rather than specific third party integrations or implementation partners, focusing on how Atlassian Jira Service Desk provides a consolidated IT Service Management front end for umivale.
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
McAfee Legacy McAfee DLP Endpoint - MVISION ePO Data Loss Prevention CyberSecurity n/a 2018 2018
In 2018 umivale deployed McAfee DLP Endpoint - MVISION ePO as a Data Loss Prevention initiative to strengthen protection of confidential health data across its 700-employee Spanish operations. The decision followed a vendor evaluation led by Marín, who found that McAfee’s offering provided prevention of data exfiltration and simplified compliance while delivering broader control over sensitive data than competing products. The implementation centered on McAfee DLP Endpoint - MVISION ePO with centralized policy and rule set management via the MVISION ePO console. Configuration emphasized application-aware rule sets and channel controls to cover data movement across endpoints, mobile devices, removable media, and other channels, reflecting umivale’s requirement for application-level control that some vendors did not provide. Operational coverage included security and compliance functions, with the ePO-managed DLP policies distributed to endpoint agents to enforce data handling rules and generate incident events for review. The deployment aligned Data Loss Prevention workflows with existing security operations, enabling centralized policy updates and incident visibility across the organization’s device estate. Governance changes focused on formalizing DLP policy ownership and enforcement procedures, using the McAfee solution to standardize rule sets and compliance controls. Outcomes called out by umivale include prevention of data exfiltration, simplified compliance, and improved control over confidential data moving across mobile devices and other channels.
Endpoint Detection and Response (EDR) CyberSecurity 2015 2015

IT Decision Makers and Key Stakeholders at umivale

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by umivale Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from umivale IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the umivale digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD umivale Technographics
umivale is a Healthcare organization based in Spain, with around 700 employees and annual revenues of $176.0 million.
umivale operates a diverse technology stack with applications such as Atlassian Jira Service Desk and McAfee DLP Endpoint - MVISION ePO, covering areas like IT Service Management and Data Loss Prevention.
umivale has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Atlassian and McAfee.
umivale recently adopted applications including Atlassian Jira Service Desk in 2020, McAfee DLP Endpoint - MVISION ePO in 2018 and McAfee Endpoint Threat Protection in 2015, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of umivale’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates umivale’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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