UniCredit
Tower A Piazza Gae Aulenti 3,
Milan, 20154,
Italy
Milan, 20154,
Italy
39 02 88 621
Banking and Financial Services
UniCredit Technographics
UniCredit Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UniCredit and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75265 UniCredit employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UniCredit has purchased the following applications: Palantir Foundry for Analytics and BI in 2019, IBM Blockchain Platform for Blockchain Platform in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UniCredit is running and its propensity to invest more and deepen its relationship with Palantir Technologies , SAS Institute , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UniCredit revenues, which have grown to $31.83 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UniCredit intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UniCredit Tech Stack and Enterprise Applications
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Palantir Technologies | Legacy | Palantir Foundry | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
In 2019, UniCredit deployed Palantir Foundry within its advanced analytics labs to establish a centralized Analytics and BI platform for customer analytics, targeting and reporting. UniCredit used Palantir Foundry to support analytics for retail sales, marketing campaign orchestration and small business commercial initiatives, linking analytics outputs to operational teams and commercial planning functions.
Palantir Foundry was configured to deliver standard Analytics and BI capabilities including data ingestion and consolidation, data modeling and enrichment, customer 360 profiles, segmentation and targeting workflows, and operational dashboards for network management. The platform supported the Small Business Core Banking and Payments implementation team from January 2019, extending analytical coverage to issuing and acquiring sectors and big data use cases described in UniCredit’s advanced analytics activity.
Operationally, Palantir Foundry was used alongside Salesforce for campaign orchestration, with targeting and customer analytics produced in Foundry feeding campaign execution in Salesforce. The implementation also involved liaison with Data Governance and sales reporting processes to produce management reports and sales network management tools used by marketing, retail sales, small business units and the CFO organization.
Governance and rollout emphasized process simplification and organizational change, including the creation of new retail roles such as Protection Consultant and POE, expansion of remote consulting models for investments and small businesses, and the development of training content to operationalize analytics. Responsibility for implementation was held within UniCredit’s advanced analytics labs, coordinating analytics, data governance and commercial planning to embed Palantir Foundry outputs into ongoing sales and marketing workflows.
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2018 | 2018 |
In 2018 UniCredit implemented the IBM Blockchain Platform as part of its participation in the we.trade consortium. The implementation used IBM Blockchain Platform, a Blockchain Platform, to host a permissioned distributed ledger architecture based on the Linux Foundation’s Hyperledger Fabric.
The deployment focused on digital trade workflows and trade finance capabilities, combining permissioned ledger and smart contract constructs to orchestrate cross‑bank trade transactions, automate trade finance processes and record logistics events. IBM Blockchain Platform was configured to support transaction orchestration, participant onboarding through bank channels and secure transaction settlement, delivering the reliability, simplicity and security described by the we.trade service.
Operationally the platform is run by the we.trade joint venture, with UniCredit participating as a shareholder and as a customer access point for corporate clients who register for we.trade through their banks. The implementation architecture explicitly integrates Hyperledger Fabric channeling and consortium governance, and the platform serves trade finance and logistics business functions across multiple banks and licensees including UniCredit AG in Germany, EuroBank in Greece, and ČSOB, Komerční Banka and Česká Spořitelna in the Czech Republic.
Governance was established through the we.trade joint venture ownership model, shared by 12 banks alongside IBM and CRIF, providing consortium control over membership, network policies and transaction validation rules. The we.trade digital trade platform running on IBM Blockchain Platform is positioned to centralize cross‑bank trade transaction processing and to enforce consortium governance while preserving permissioned access for participants.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, UniCredit deployed Cisco Webex Meetings as a customer-facing and internal conferencing capability. Cisco Webex Meetings is used to provide Audio Video and Web Conferencing directly from UniCredit’s public website, enabling browser-accessible meeting rooms and one-click access for external participants while supporting standard client applications for staff. UniCredit Cisco Webex Meetings Audio Video and Web Conferencing supports corporate and customer communications across the bank’s digital channels.
The implementation centers on cloud-hosted Cisco Webex Meetings technology with web embedding to surface meeting access from UniCredit’s site, and includes typical Audio Video and Web Conferencing functional modules such as multi-party video, screen sharing, meeting recording, participant management, and in-meeting moderation controls. Operational coverage emphasizes public-facing engagement workflows and internal collaboration for communications and client-facing teams, with governance focused on access control, meeting moderation, and content retention workflows aligned to enterprise IT policy.
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Trading Platform | Investment Management |
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2012 | 2012 |
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Trading Platform, Portfolio and Investment Management | Investment Management |
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2013 | 2013 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2022 | 2022 |
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Risk Management | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2008 | 2008 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at UniCredit
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by UniCredit Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from UniCredit IT executives and key decision makers. This section highlights UniCredit's latest recorded technology evaluations, including IBM AS/400 for ERP Financial on 2025-05-28, Temenos T24 for Core Banking on 2025-02-12, and Finastra Misys FusionBanking Loan IQ for Loan Management on 2025-01-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the UniCredit digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD UniCredit Technographics
UniCredit is a Banking and Financial Services organization based in Italy,
with around 75265 employees and annual revenues of $31.83 billion.
UniCredit operates a diverse technology stack with applications such as
Palantir Foundry, IBM Blockchain Platform and Cisco Webex Meetings,
covering areas like Analytics and BI, Blockchain Platform and Audio Video and Web Conferencing.
UniCredit has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Palantir Technologies, IBM and Cisco Systems.
UniCredit recently adopted applications including
S&P IHS Markit KY3P in 2022, Tableau CRM (formerly Einstein Analytics) in 2021 and CoCoNet multi:engage in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UniCredit’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates UniCredit’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UniCredit technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.