Mandaluyong City, 1550,
Philippines
Unilab Technographics
Unilab Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Unilab and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11773 Unilab employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Unilab has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, SAP SuccessFactors Employee Central for Core HR in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Unilab is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Anaplan or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Unilab revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Unilab intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Unilab Tech Stack and Enterprise Applications
Unilab ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Unilab implemented Oracle NetSuite ERP, deploying NetSuite OneWorld as its cloud ERP platform within the ERP Financial category. The deployment established NetSuite OneWorld to power distributor operations by configuring 21 distributors as individual business partners and supporting inventory and billing processes for approximately 10,000 trade accounts comprising drug stores, clinics, and groceries.
The implementation emphasized core ERP Financial functionality, with configured modules for financials, inventory management, billing and sales data consolidation. NetSuite OneWorld was used for multi-subsidiary management and channel-level consolidation, aligning financial close and reporting workflows across distributor partners and internal commercial teams.
Operational scope centered on distributor and channel management through Unilab’s project iSERV 2.0, with the rollout completed in January 2017. The solution covers distributor transaction processing, inventory visibility and billing orchestration across the channel that contributes a significant share of Unilab’s US 1 billion annual revenue, and it serves sales and data consolidation needs for multi-entity operations.
Governance changes focused on standardizing and stabilizing distributor management under the iSERV 2.0 program, using Oracle NetSuite ERP to centralize partner configuration and channel visibility. The implementation streamlined distributor operations and delivered greater visibility into the channel, and Unilab positioned itself as the first in the industry to leverage cloud ERP for a standardized distributor management program.
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ERP Financial | ERP |
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2020 | 2020 |
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Unilab HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, Unilab implemented SAP SuccessFactors Employee Central. The Core HR deployment centralized employee master data and established system-backed onboarding and offboarding workflows across Unilab’s HR Shared Services function.
The implementation included SAP SuccessFactors Employee Central and Onboarding modules, with explicit involvement in a SuccessFactors Workforce Analytics project implementation and module administration. Functional scope covered new hire data capture and pre-employment requirements, employee services such as certificate of employment generation and employment verification, separation clearance processing, and routine HRIS data maintenance.
Operational coverage centered on HR Shared Services based in Mandaluyong, National Capital Region, Philippines, supporting onboarding, offboarding, and employee service operations tied to corporate programs including vaccine-related initiatives. Reporting and analytics activity used SuccessFactors Workforce Analytics outputs and tableau reports for presentation, while prior administration experience with Human Edge and Atlassian JIRA supported ongoing module administration and issue tracking.
Governance and process changes included periodic updating of process blueprints, formalization of Key Result Area reviews for the HR team, monthly performance report generation and ad hoc reporting for senior management. Project management responsibilities focused on continuous in-house system enhancements and sustaining onboarding and offboarding process improvements in compliance with applicable government employment regulations.
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Onboarding | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Workforce Analytics, Workforce Planning | HCM |
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2023 | 2023 |
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Unilab Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2015 | 2015 |
In 2015, Unilab implemented Cisco Webex Meetings on its public website, adopting the Cisco Webex Meetings application to provide enterprise conferencing capabilities. The deployment is aligned to the Audio Video and Web Conferencing category and serves as the primary web‑facing entry point for virtual meetings and external engagement.
Configuration focuses on standard conferencing modules including scheduled meetings, video and audio conferencing, screen sharing, cloud recording, and participant management, with Cisco Webex Meetings provisioned to generate join links and host controls directly from the corporate web presence. Functional terminology incorporated into the implementation includes meeting orchestration, attendee registration and moderation, meeting recording lifecycle, and real time collaboration capabilities consistent with Audio Video and Web Conferencing workflows.
Operational coverage is centered on Unilab’s corporate web presence in the Philippines, enabling external partners, vendors, and distributed teams to initiate and join sessions via embedded join flows on the website. Governance emphasis in the rollout includes access controls, meeting policy configuration, and platform administration to standardize meeting workflows and support corporate communications and collaboration use cases.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Unilab Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2012 | 2012 |
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Unilab SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2023 | 2023 |
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Unilab CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Unilab EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2023 | 2023 |
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Unilab SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Performance Management | SPM |
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2023 | 2023 |
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Unilab PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2023 | 2023 |
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Unilab IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Unilab CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Unilab
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Unilab Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||