Unilab Digital Transformation Initiatives

About the Customer

Unilab is now the biggest pharmaceutical company in the Philippines, with a market share of some 20 percent which it has consistently maintained for more than three decades. Its portfolio includes some of the biggest prescription and consumer healthcare brands in the country.

Established in 1945, Unilab today is the realization of the grand vision of its founders—to be a firmly established industry leader distinguished by its corporate culture that places people at the center of everything. It is a culture whose work ethic revolves around family and community, cooperation and sharing.

Scope and Challenges

Oracle NetSuite announced that Unilab, the largest pharmaceutical company in the Philippines, has implemented NetSuite OneWorld to help power its 21 distributors by setting them up as individual business partners.

Unilab upgraded from a 15-year-old locally developed application to a unified cloud ERP system, enabling its distributors to easily manage inventory and billing processes of around 10,000 trade accounts such as drug stores, clinics, and groceries.

Unilab is also using OneWorld for sales and data consolidation and multi-subsidiary management. Since completing the NetSuite OneWorld implementation in January 2017, Unilab has streamlined operations for its distributors and has gained greater visibility into the channel, which accounts for a significant percentage of its US $1 billion annual revenue.

Outcome and Implications

With NetSuite OneWorld, Unilab has been able to realize its goals of real-time data visibility, streamlined distribution process, simplified data consolidation, and strengthened compliance while providing disaster protection through its cloud-based architecture.

NetSuite OneWorld supports 190 currencies, 20 languages, automated tax calculation, and reporting in more than 100 countries, and transactions in more than 200 countries. With NetSuite OneWorld, Unilab has also realized the following benefits:

  • - Channel efficiency and visibility. Today, distributors use NetSuite for transactions with its trade accounts such as managing the inventory and billing process. Distributors are also able to monitor accounts receivable, inventory status, order status, and credit limits in NetSuite, while Unilab can better track vital data in real time.
  • - Improved compliance. NetSuite gives Unilab better inventory management with lot-tracking capabilities to support compliance of distributors with the FEFO (first expiration, first out) distribution.
  • - Multi-subsidiary management. With OneWorld, Unilab is able to centrally manage each of its 21 distributors.


66 United St.
Mandaluyong City, x , x
Philippines
63 2 858 1000
https://www.unilab.com.ph/
Industry Employees Revenue
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Enterprise Software and Cloud Applications Purchased by Unilab


Vendor Old Product New Product Function Market Users VAR/SI When Live
NetSuite Legacy Applications NetSuite OneWorld Enterprise Resource Planning ERP Financial Management n/a n/a 2017 2017

IT Decision Makers and Key Stakeholders at Unilab


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