Union Bank of Nigeria
36 Marina Rd, Lagos Island,
Lagos, 102273,
Nigeria
Lagos, 102273,
Nigeria
234 1 271 6800
Banking and Financial Services
Union Bank of Nigeria Technographics
Union Bank of Nigeria Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Union Bank of Nigeria and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5762 Union Bank of Nigeria employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Union Bank of Nigeria has purchased the following applications: Microsoft 365 for Collaboration in 2015, Netcore Customer Engagement for Customer Engagement in 2021, NASDAQ Calypso Treasury & Liquidity for Treasury Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Union Bank of Nigeria is running and its propensity to invest more and deepen its relationship with Microsoft , Netcore , Brevo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Union Bank of Nigeria revenues, which have grown to $841.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Union Bank of Nigeria intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Union Bank of Nigeria Tech Stack and Enterprise Applications
Union Bank of Nigeria Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Union Bank of Nigeria implemented Microsoft 365 for Collaboration to standardize enterprise productivity, email and document sharing across the organization. Microsoft 365 is referenced on the bank's public website, indicating the solution is part of the bank's cloud productivity footprint.
The deployment encompassed core Collaboration capabilities consistent with the category, including Exchange Online email, SharePoint Online intranet and document management, OneDrive for Business file synchronization, Microsoft Teams for communication, and Office client productivity applications. Configuration work aligned with typical Collaboration deployments and included tenant provisioning, mail routing and identity management to support unified user access and lifecycle management.
Operational coverage targeted enterprise users across corporate staff, back office and branch personnel, supporting business functions such as corporate banking, retail operations, finance and customer service. Governance practices reflected banking requirements for Collaboration platforms and included centralized tenant administration, access controls, and information governance workflows for document classification and retention.
Union Bank of Nigeria Microsoft 365 Collaboration implementation therefore represents a bank-wide productivity and communication platform, with the vendor presence visible on the corporate website and configurations consistent with standard enterprise Collaboration deployments.
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Union Bank of Nigeria CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Netcore | Legacy | Netcore Customer Engagement | Customer Engagement | CRM | n/a | 2021 | 2021 |
In 2021, Union Bank of Nigeria implemented Netcore Customer Engagement on its website. The deployment focused on instrumenting customer-facing web sessions to enable Customer Engagement capabilities across digital channels. Netcore Customer Engagement was used to capture behavioral signals and orchestrate targeted on-site messaging and campaign workflows. This positions the application within the Customer Engagement category supporting marketing and digital experience functions.
Functional capabilities implemented align with core Customer Engagement patterns, including campaign orchestration, real-time personalization, on-site messaging, and analytics to drive segmentation and message targeting. The implementation scope is centered on the corporate website as the primary touchpoint, with governance and operational workflow alignment expected to sit with digital marketing and customer experience teams to manage campaign lifecycles and content governance. Architectural delivery is web-instrumentation led, using site tagging and event capture to feed Netcore Customer Engagement for rule-based targeting and message delivery. The narrative links Union Bank of Nigeria, Netcore Customer Engagement, Customer Engagement and the banks marketing and digital customer engagement functions.
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Marketing Automation | CRM |
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2020 | 2020 |
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Union Bank of Nigeria TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NASDAQ | Legacy | NASDAQ Calypso Treasury & Liquidity | Treasury Management | TRM | n/a | 2014 | 2014 |
In 2014, Union Bank of Nigeria implemented NASDAQ Calypso Treasury & Liquidity as its Treasury Management platform to centralize daily treasury operations and liquidity forecasting. The deployment supported review of the bank's local and foreign currency balance sheet exceeding $4 billion and covered operational oversight across a network of over 300 branches while managing investment books in fixed income, repos, derivatives and money markets totaling over $750 million.
The implementation included full configuration of functional areas in Treasury, Risk, Finance, and Operations within NASDAQ Calypso Treasury & Liquidity, with formal data requirement gathering and a documented project scoping deliverable. Project execution covered configuration, user acceptance testing coordinated across all functional business units, development of training manuals, and role based training for treasury staff and newly recruited graduate trainees on treasury and financial markets workflows.
Operational coverage emphasized cash flow forecasting and liquidity availability across the branch network, daily valuation and income recognition for the investment books, and support for balance sheet reporting to executive governance. The team also developed a new funds transfer pricing methodology and introduced new treasury products, activities that were integrated into ALCO reporting and commercial issuance processes, including support for a $100 million commercial paper issuance.
Governance and risk controls were formalized as part of the NASDAQ Calypso Treasury & Liquidity rollout, with monitoring of key risk indicators and documented contingency plans for business continuity and operational risk in Treasury. Outcomes recorded in project documentation included an improvement in net interest margin by 100 basis points from the funds transfer pricing change and a 10 percent increase in treasury profitability following new product introductions.
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Union Bank of Nigeria PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Union Bank of Nigeria IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Union Bank of Nigeria
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Union Bank of Nigeria Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Union Bank of Nigeria IT executives and key decision makers. This section highlights Union Bank of Nigeria's latest recorded technology evaluations, including Xceed365 Payroll for Payroll on 2026-02-23 and Oracle Flexcube for Core Banking on 2024-11-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Union Bank of Nigeria digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-23 | Union Bank of Nigeria | Evaluated | TalPro Software (formerly Xceed36) | Xceed365 Payroll | Payroll | HCM |
| 2024-11-20 | Union Bank of Nigeria | Evaluated | Oracle | Oracle Flexcube | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Union Bank of Nigeria Technographics
Union Bank of Nigeria is a Banking and Financial Services organization based in Nigeria,
with around 5762 employees and annual revenues of $841.0 million.
Union Bank of Nigeria operates a diverse technology stack with applications such as
Microsoft 365, Netcore Customer Engagement and NASDAQ Calypso Treasury & Liquidity,
covering areas like Collaboration, Customer Engagement and Treasury Management.
Union Bank of Nigeria has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Netcore and NASDAQ.
Union Bank of Nigeria recently adopted applications including
Netcore Customer Engagement in 2021, SendinBlue in 2020 and SparkPost in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Union Bank of Nigeria’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Union Bank of Nigeria’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Union Bank of Nigeria technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.