Maynardville, 37807, TN,
United States
Union County, TN Technographics
Union County, TN Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Union County, TN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Union County, TN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Union County, TN has purchased the following applications: In-House ERP for ERP Financial in 2007, OMT OpenMeeting for Audio Video and Web Conferencing in 2019, Automattic Jetpack CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Union County, TN is running and its propensity to invest more and deepen its relationship with In-House Applications , Local Government Corporation , Open Meeting Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Union County, TN revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Union County, TN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Union County, TN Tech Stack and Enterprise Applications
Union County, TN ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ERP | ERP Financial | ERP | n/a | 2007 | 2007 |
In 2007 Union County, TN deployed an internally developed In-House ERP built and maintained by In-House Applications to centralize financial processing for county government operations. The In-House ERP implementation served a 250 employee United States county government organization and is classified in the ERP Financial category, targeting accounting consolidation and municipal fiscal controls.
The deployment emphasized ERP Financial functional modules including General Ledger, Accounts Payable, Accounts Receivable, budgeting and forecasting, fixed asset management, cash management, and procurement invoicing workflows. Configuration work focused on chart of accounts standardization, period close controls, automated voucher processing, and audit-oriented transaction logging to support public sector accounting and reporting needs.
Architecture was scaled to a single-county operational footprint, with the application hosted in the county IT environment on a centralized database and provisioned through role based access controls to enforce segregation of duties. Governance established a centralized finance office for month end close and approval workflows, supplemented by structured user training for departmental approvers and documented operational procedures to maintain fiscal control and audit readiness.
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Payment Processing | ERP |
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2019 | 2019 |
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Union County, TN Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Open Meeting Technologies | Legacy | OMT OpenMeeting | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Union County, TN implemented OMT OpenMeeting. The county deployed OMT OpenMeeting in the Audio Video and Web Conferencing category to simplify voting and enable remote participation for board members and staff across its government meeting workflows, reflecting a mid-size local government environment supporting roughly 250 employees.
OMT OpenMeeting was configured to leverage its voting module, the Member App for remote attendance, meeting management, audio and video streaming, participant controls, and recording capabilities. Configuration work focused on agenda-driven voting workflows, role based access for board members, clerks and public viewers, and digital roll call functionality to capture motions and recorded votes.
The implementation was embedded into regular county meeting schedules for public meetings and internal board sessions, operationalizing mixed in-person and virtual participation without naming or replacing a specific prior platform. The technical approach emphasized cloud delivered audio and video conferencing accessed via the Member App and browser interfaces, supporting real-time participant management and meeting recordings.
Governance and process changes formalized remote participation rules, delegated digital meeting management to clerks, and standardized agenda and voting procedures. Union County documented that OpenMeeting simplified their voting process and made meetings easier to run by using OMT OpenMeeting voting and Member App capabilities to reduce friction during transitions between in-person and virtual meetings.
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Collaboration | Collaboration |
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2020 | 2020 |
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Union County, TN CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Union County, TN deployed Automattic Jetpack CRM on its public website. Automattic Jetpack CRM was used as a CRM to capture constituent contacts, centralize outreach workflows, and maintain contact profiles accessible to county staff through the website interface. The implementation is web-embedded to support form capture and provide a single interface for staff to view constituent histories and interaction records.
Functional modules described by the CRM deployment include contact management, activity logging, segmentation, and email campaign tooling consistent with CRM category capabilities, supporting constituent communications and records management. Operational scope focused on county-level constituent services and administrative functions, with configuration centered on web form integration, contact lifecycle management, and workflow automation for outreach and case follow-up. Governance emphasis is on centralized contact records and role-based access controls to align CRM data with public service workflows and operational accountability.
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Union County, TN IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Union County, TN
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Union County, TN Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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