AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Sandals & Beaches Resorts Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IBS Software Services Legacy IBS Software iStay CRS Reservation and Booking Management ERP Services and Operations n/a 2024 2024
In 2024, Sandals & Beaches Resorts implemented IBS Software iStay CRS in the Reservation and Booking Management category to modernize its technology platform through its worldwide representative Unique Travel Corp. The deployment centers on a cloud-based IBS Software iStay Central Reservation System, positioned to orchestrate bookings across hotel rooms, activities, flights and transportation in a single transaction. This deployment is framed as a modernization initiative that preserves the company’s existing data architecture while introducing a consolidated booking platform. IBS Software iStay CRS was configured with core modules for revenue management, packaging, call center operations, channel distribution and analytics, and it includes a built-in data lake and robust APIs. The implementation emphasizes support for both agent-assisted and online booking flows, and enables expansion of add-on services attached to reservations. Functional workflows align around centralized reservation orchestration, packaging engines, and call center-assisted booking screens to improve end-to-end booking composition. Integrations explicitly planned include an IDeaS AI-based revenue planning system, and the platform ships with API connectivity to external distribution channels and analytics consumers as stated by the vendor. The solution’s call center technology and channel distribution capabilities are surfaced as part of the operational integration set, supporting unified booking, packaging and pricing across channels. The cloud-native architecture and data lake are described as enabling analytics-driven decisioning and integration with the broader vendor suite. Governance and operational rollout emphasize alignment with existing data architecture and agent workflows, with call center teams adopting the new call center capabilities for personalized guest support. The implementation centralizes revenue management and packaging governance within the CRS, and positions API-first integrations as the primary mechanism for connecting downstream systems and distribution partners. Rollout responsibilities and third-party integrators are not specified. Stated outcomes include enabling guests to book their entire travel experience in one place, expanding add-on services to reservations, and offering more personalized agent-assisted and online bookings, supporting UTC’s objective to maintain a lead in the industry. The deal also follows IBS Software’s acquisition of Above Property Services and is presented as reinforcing IBS Software’s portfolio across CRS, PMS, Revenue Management, Booking Engine, Call Center, Analytics and Distribution.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2020 2020
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Acoustic Legacy Acoustic Analytics (formerly IBM Tealeaf) Customer Analytics CRM n/a 2018 2018
Customer Experience CRM 2022 2022
Customer Support CRM 2015 2015
Customer Support CRM 2018 2018
Marketing Analytics CRM 2005 2005
Marketing Analytics CRM 2016 2016
Marketing Automation CRM 2012 2012
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2022 2022
Governance, Risk and Compliance TRM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2011 2011
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2001 2001
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
Secure Web Gateways (SWG) CyberSecurity 2013 2013

IT Decision Makers and Key Stakeholders at Sandals & Beaches Resorts

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Sandals & Beaches Resorts Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sandals & Beaches Resorts IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sandals & Beaches Resorts digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Sandals & Beaches Resorts Technographics
Sandals & Beaches Resorts is a Professional Services organization based in United Kingdom, with around 44 employees and annual revenues of $91.9 million.
Sandals & Beaches Resorts operates a diverse technology stack with applications such as IBS Software iStay CRS, Google Workspace (Formerly Google G-Suite) and Acoustic Analytics (formerly IBM Tealeaf), covering areas like Reservation and Booking Management, Collaboration and Customer Analytics.
Sandals & Beaches Resorts has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as IBS Software Services, Google and Acoustic.
Sandals & Beaches Resorts recently adopted applications including IBS Software iStay CRS in 2024, Slack Connect in 2022 and Hotjar in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sandals & Beaches Resorts’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Sandals & Beaches Resorts’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sandals & Beaches Resorts technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.