United Bank
300 United Center, 500 Virginia Street, East,
Charleston, 25301, WV,
United States
Charleston, 25301, WV,
United States
1 304-424-8716
Banking and Financial Services
United Bank Technographics
United Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by United Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2450 United Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United Bank has purchased the following applications: NetTeller for Payment Processing in 2015, Sterling Background Check for BackGround Screening in 2014, Fiserv Signature Bank Platform for Core Banking in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United Bank is running and its propensity to invest more and deepen its relationship with Paysafe , Sterling Talent Solutions , Fiserv or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United Bank revenues, which have grown to $1.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
United Bank Tech Stack and Enterprise Applications
United Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paysafe | Legacy | NetTeller | Payment Processing | ERP | n/a | 2015 | 2015 |
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United Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2014 | 2014 |
In 2014 United Bank implemented Sterling Background Check to centralize and standardize pre-employment screening across its recruiting organization. United Bank is a 2450 employee financial institution and the implementation targeted recruiting workflows that supported a 700+ employee banking footprint spanning retail branches and back office operations across the Northeast and Mid-Atlantic, including hiring up to SVP and Executive level positions.
The Sterling Background Check deployment focused on operationalizing BackGround Screening workflows, configuring screening packages and case orchestration to align with role-based hiring profiles. Sterling Background Check was configured to handle intake, candidate ordering, adjudication flags and results receipt, enabling Recruiting and HR Generalist teams to manage full-cycle recruiting activities with screening embedded in offer and onboarding workflows.
Integration work explicitly included the Applicant Tracking System Ultimate Software, where Sterling Background Check was integrated to automate order submission from the ATS and return screening results into candidate records. The operational coverage included recruiting, HR administration, hiring managers and executive stakeholders, and the implementation was used in coordination with external recruiting vendors when needed.
Governance was established by centralizing a single pre-employment screening vendor under Sterling Talent Solutions, creating standardized vendor processes and reporting. United Bank created reports tied to screening and recruiting data that were used by executives, hiring managers and HR to understand and ultimately reduce turnover rates and shorten time-to-fill periods, supporting ongoing recruiting process improvements.
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United Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Signature Bank Platform | Core Banking | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 United Bank implemented Fiserv Signature Bank Platform as its Core Banking application to support online account management and an enterprise reporting system for its asset management and credit card portfolios. The implementation delivered a customer-facing web application for registered customers to view account details, execute transfers, enroll in bill pay, add payees, manage risk alerts, and receive messages from Customer Service while the subsidiary built an Enterprise Reporting System to support portfolio management and performance analysis of asset management and reward-bearing credit card products.
Fiserv Signature Bank Platform was configured to provide Online Account Management modules, bill pay and payee management, funds transfer workflows, customer messaging, and reporting extraction points for the ERS. Functional capabilities implemented included account inquiry and transaction posting workflows, biller enrollment and bill presentment routines, reward and credit card portfolio reporting interfaces, and reconciliation routines that linked interest calculations and gain/loss accounts to the general ledger.
The technical architecture blended web application front ends with SOAP based web services over HTTP, a payments processing stack that included iSeries servers and migration work toward ISO payment standards, and data integration layers for Direct BAI, SWIFT, Non-BAI Controlled Disbursement and Shared Draft Products mapped through Electronic Window source tables. Payment channel coverage and standards addressed in the project work included SWIFT, ACH, NACHA, SEPA, RTGS/NEFT and ISO 20022 payment formats, while transactional and reporting feeds reconciled to the general ledger.
Delivery and governance followed Agile and SDLC practices with the project team executing SCRUM ceremonies where product owner and acting scrum master responsibilities were maintained, Jira was used for epics and user stories and backlog prioritization, and JAD sessions were used for requirements and pre-validation. Data governance and analytics work used Erwin for conceptual, logical and physical data models, detailed source to target data mapping, ETL pipelines for the data warehouse, complex SQL for data validation, and testing artifacts exercised via SOAP UI and HP Quality Center with functional walkthroughs and user acceptance testing.
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Digital Banking | ERP Services and Operations |
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2024 | 2024 |
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Loan Management | ERP Services and Operations |
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2024 | 2024 |
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Loan Management | ERP Services and Operations |
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2022 | 2022 |
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United Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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United Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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United Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Digital Asset Management | Content Management |
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2022 | 2022 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Web Content Management | Content Management |
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2015 | 2015 |
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United Bank CRM
United Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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United Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Risk Management | TRM |
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2018 | 2018 |
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Treasury Management | TRM |
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2017 | 2017 |
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United Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2015 | 2015 |
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United Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Domain Name System (DNS) | IaaS |
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2014 | 2014 |
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Domain Name System (DNS) | IaaS |
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2018 | 2018 |
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United Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2016 | 2016 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at United Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Loan Processor | Manager | Operations | |
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Mortgage Loan Officer | Manager | Operations | |
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Mortgage Loan Officer | Manager | Operations | |
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SVP| Senior Mortgage Operations Director | Director | Operations | |
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Apps Being Evaluated by United Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from United Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the United Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD United Bank Technographics
United Bank is a Banking and Financial Services organization based in United States,
with around 2450 employees and annual revenues of $1.25 billion.
United Bank operates a diverse technology stack with applications such as
NetTeller, Sterling Background Check and Fiserv Signature Bank Platform,
covering areas like Payment Processing, BackGround Screening and Core Banking.
United Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Paysafe, Sterling Talent Solutions and Fiserv.
United Bank recently adopted applications including
Jack Henry Banno Digital Banking in 2024, Jack Henry LoanVantage in 2024 and Vercara UltraPlatform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of United Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates United Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete United Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.