Sofia, 1463,
Bulgaria
United Bulgarian Bank Technographics
United Bulgarian Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by United Bulgarian Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2921 United Bulgarian Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United Bulgarian Bank has purchased the following applications: Google Pay for Payment Processing in 2021, Temenos T24 for Core Banking in 2018, Pathwire Mailgun for Transactional Email in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United Bulgarian Bank is running and its propensity to invest more and deepen its relationship with Google , Temenos , Sinch or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United Bulgarian Bank revenues, which have grown to $180.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Bulgarian Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
United Bulgarian Bank Tech Stack and Enterprise Applications
United Bulgarian Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
United Bulgarian Bank implemented Google Pay in 2021. The bank enabled Google Pay on its public website to provide Payment Processing for customer-facing online payment flows through the bank website, https://www.ubb.bg/.
The implementation of Google Pay included web integration of the Google Pay button and web SDK, supporting tokenized card flows and online payment authorization consistent with Payment Processing functionality. Configuration work focused on embedding the Google Pay interface into the bank's checkout and digital channels, mapping payment instrument tokenization to the bank's online payments infrastructure, and managing merchant credentials for wallet acceptance.
Operational scope is the bank's public website and customer-facing e-payments processes, with administration routed through the bank's digital channels and e-payments teams. Governance activities align with standard Payment Processing workflows for web wallet acceptance, covering payment configuration, secure token handling, and ongoing web checkout updates.
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United Bulgarian Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2018 | 2018 |
United Bulgarian Bank implemented Temenos T24 in 2018 as its Core Banking platform to centralize transaction processing and product management for retail and corporate operations. The deployment positioned Temenos T24 as the bank's primary Core Banking application, supporting account lifecycle, deposit and loan servicing, payments processing, and general ledger posting at enterprise scale.
Configuration focused on standard Core Banking functional modules, including customer account management, deposit engines, lending and collateral management, payments orchestration, treasury-ledger integration, and product factory capabilities for rapid product configuration. Implementation work emphasized real-time posting and straight-through processing where supported by the Temenos T24 architecture, alongside batch workflows for end-of-day reconciliation and settlement.
Integrations were scoped to connect Temenos T24 with channel systems and operational infrastructures, including internet and mobile banking channels, branch systems, ATM networks, and payment network interfaces, as well as downstream reporting and finance systems. Operational coverage included retail operations, corporate banking, back-office operations, finance and risk teams across United Bulgarian Bank in Bulgaria, with Temenos T24 serving as the single system of record for core banking functions.
Governance and runbook responsibilities were organized under the Chief T24 system analyst at United Bulgarian Bank, who oversaw configuration governance, release management, and functional support processes. Rollout followed a phased approach by product line and channel, with ongoing application tuning and change control to align Temenos T24 configuration to evolving banking processes.
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United Bulgarian Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020 United Bulgarian Bank implemented Pathwire Mailgun for Transactional Email on its public website. United Bulgarian Bank deployed Pathwire Mailgun as the transactional messaging engine to support website triggered communications and programmatic send flows.
The deployment leverages Pathwire Mailgun capabilities typical of the Transactional Email category, including SMTP relay and REST API delivery, template management, and event webhook tracking for message events. Configuration is oriented to automated notification and confirmation workflows initiated by web application events, with templates and API calls used to orchestrate message generation.
Operational ownership sits with the bank IT and web application teams who manage template governance, delivery configuration, and event stream monitoring through Pathwire Mailgun logs and webhooks. The integration is scoped to the customer facing website as the primary touchpoint for transactional messaging and is focused on online channel communications.
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United Bulgarian Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at United Bulgarian Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of IT | Director | IT | ||||
| Chief T24 system analyst | CXO | IT |
Apps Being Evaluated by United Bulgarian Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-27 | United Bulgarian Bank | Evaluated | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |