Abingdon, OX14 3DB,
United Kingdom
United Kingdom Atomic Energy Authority (UKAEA) Technographics
United Kingdom Atomic Energy Authority (UKAEA) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by United Kingdom Atomic Energy Authority (UKAEA) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1781 United Kingdom Atomic Energy Authority (UKAEA) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United Kingdom Atomic Energy Authority (UKAEA) has purchased the following applications: SAP HCM (HR) for Core HR in 2014, LabVantage LIMS for Laboratory Management in 2019, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United Kingdom Atomic Energy Authority (UKAEA) is running and its propensity to invest more and deepen its relationship with SAP , Equiniti Group , LabVantage Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United Kingdom Atomic Energy Authority (UKAEA) revenues, which have grown to $314.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Kingdom Atomic Energy Authority (UKAEA) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
United Kingdom Atomic Energy Authority (UKAEA) Tech Stack and Enterprise Applications
United Kingdom Atomic Energy Authority (UKAEA) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2014 | 2015 |
In 2014, United Kingdom Atomic Energy Authority implemented SAP HCM (HR) in the Core HR category. The deployment established SAP HCM (HR) as the central Core HR application for personnel administration and organizational management, consolidating employee master data and HR recordkeeping across UKAEA.
Operational use included generating standard and non-standard reports from SAP HR to support HR analysts and business managers, combining scheduled operational reporting with ad hoc query capabilities against personnel and organizational data. Configuration work concentrated on SAP HCM constructs such as infotypes and personnel actions, and reporting governance focused on a catalog of authorized standard reports, role based access controls, and a controlled process for developing custom nonstandard reports.
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Pension Administration | HCM |
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2018 | 2018 |
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United Kingdom Atomic Energy Authority (UKAEA) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LabVantage Solutions | Legacy | LabVantage LIMS | Laboratory Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 United Kingdom Atomic Energy Authority implemented LabVantage LIMS to centralize laboratory data for a research site that historically supported multiple test reactors and associated chemical treatment and waste facilities. The deployment focused on site wide data collection and storage to support emission testing, stack monitoring, liquid discharge testing and diverse sample analyses for internal customers and for regular reporting to the Scottish Environmental Protection Agency, aligning the project with Laboratory Management requirements.
The implementation used LabVantage Enterprise LIMS configured as a browser server solution to reduce IT maintenance and provide expandable, enterprise grade laboratory functionality. Key capabilities deployed included structured sample and test data capture, graphing and reporting, role based security, and automated business process orchestration consistent with Laboratory Management workflows, with configuration controls intended to support certification to governing authorities.
Operational coverage encompassed the laboratory and chemical plant sites performing routine and specialized analyses, with centralized data storage replacing a previously fragmented 120 spreadsheet network that produced disparate reports and graphs. The system was configured to produce standardized outputs for internal stakeholders and to support the regular regulatory reporting cadence to SEPA, while preserving flexibility to add new laboratories and analytic methods.
Selection criteria emphasized LabVantage Solutions reputation for LIMS and its ability to provide project management and delivery services, which were executed in collaboration with the in house IT group. Governance practices instituted during rollout included role based access controls and validation oriented configuration governance to meet compliance needs associated with regulated environmental reporting.
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United Kingdom Atomic Energy Authority (UKAEA) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, United Kingdom Atomic Energy Authority implemented Ruby Live Chat on its public website. The Ruby Live Chat deployment is categorized as Chatbots and Conversational AI and is delivered as a web-embedded chat widget paired with an operator console, providing real-time messaging, session transcripts, canned responses, and visitor presence signals consistent with the category. The implementation emphasized on-site conversational engagement to handle public inquiries and to enable live agent handoffs through the Ruby Live Chat interface, with configuration focused on widget placement, agent routing rules, and session logging for auditability.
Operational ownership is aligned to web services and communications teams, who manage staffing, message templates, moderation controls, transcript retention, and escalation workflows for technical and public affairs queries. The scope is explicitly the public-facing site, and governance practices center on access controls for chat logs and procedural workflows for routing inquiries to the appropriate internal business functions such as communications and support.
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United Kingdom Atomic Energy Authority (UKAEA) Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Warehouse | Analytics and BI |
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2003 | 2004 |
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United Kingdom Atomic Energy Authority (UKAEA) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2017 | 2017 |
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United Kingdom Atomic Energy Authority (UKAEA) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at United Kingdom Atomic Energy Authority (UKAEA)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| IT Project Manager | Manager | IT | ||||
| Head of CODAS&IT | Director | Finance | ||||
| IT Change Manager | Manager | IT | ||||
| IT Project Manager | Manager | IT |
Apps Being Evaluated by United Kingdom Atomic Energy Authority (UKAEA) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-24 | United Kingdom Atomic Energy Authority (UKAEA) | Evaluated | IBM | IBM Maximo | Enterprise Asset Management | ERP Services and Operations |
| 2025-01-10 | United Kingdom Atomic Energy Authority (UKAEA) | Evaluated | Dassault Systemes | Dassault 3DEXPERIENCE Platform | Product Lifecycle Management, Additive Manufacturing | PLM and Engineering |