United States Patent and Trademark Office (USPTO)
600 Dulany Street,
Alexandria, 22314, VA,
United States
Alexandria, 22314, VA,
United States
1 866-217-9197
Government
United States Patent and Trademark Office (USPTO) Technographics
United States Patent and Trademark Office (USPTO) Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by United States Patent and Trademark Office (USPTO) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13103 United States Patent and Trademark Office (USPTO) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United States Patent and Trademark Office (USPTO) has purchased the following applications: Tyler EEO Case Management for HR Compliance in 2023, CGI Momentum for Government ERP in 2024, Rocket.chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United States Patent and Trademark Office (USPTO) is running and its propensity to invest more and deepen its relationship with Tyler Technologies , HireVue , CGI Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United States Patent and Trademark Office (USPTO) revenues, which have grown to $3.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United States Patent and Trademark Office (USPTO) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
United States Patent and Trademark Office (USPTO) Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler EEO Case Management | HR Compliance | HCM | n/a | 2023 | 2023 |
In 2023, the United States Patent and Trademark Office (USPTO) implemented Tyler EEO Case Management under an HR Compliance program, deploying the Tyler Application Platform-based Workforce Case Management capabilities to address federal workforce complaint processing. The implementation aligns with federal directives on diversity, equity, inclusion and accessibility and situates Tyler EEO Case Management within agency compliance workflows for complaint intake and reporting.
Tyler EEO Case Management was configured to provide centralized complaint intake, structured case tracking, investigation workflow orchestration, and compliance reporting capabilities. The application is part of Tyler’s Workforce Case Management suite, which includes Equal Employment Opportunity, Military Employment Opportunity, Anti-Harassment, Reasonable Accommodation, Labor Relations, and Civil Rights modules, and is described as fully configurable to respond to changing government mandates.
Operational coverage at USPTO focused on agency EEO offices, HR operations, and legal case managers, integrating case records into existing reporting workflows and connecting data and processes across disparate systems to centralize grievance management. The deployment supports the generation of the federally mandated Form 462 annual report and aligns with cross-agency reporting obligations for workforce case management.
Governance activities emphasized configuration controls and workflow standardization to meet the 2021 Executive Order on Diversity, Equity, Inclusion and Accessibility requirements and ongoing federal compliance. Tyler EEO Case Management solutions are reported to process 80% of federal EEO claims and enable agencies to produce required federal reports, reinforcing its role in federal HR Compliance operations.
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Recruiting | HCM |
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2019 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CGI Group | Legacy | CGI Momentum | Government ERP | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024 the United States Patent and Trademark Office implemented CGI Momentum. The deployment is categorized as Government ERP and centers on financial management, budget and acquisition capabilities designed for federal agency operations. United States Patent and Trademark Office CGI Momentum Government ERP financial management is positioned to consolidate core fiscal workflows under a single vendor application.
CGI Momentum was provisioned to deliver secure financial management services, budget control, acquisition management and revenue collection workflows. The implementation emphasizes financial management, budget and acquisition modules and includes configuration for federal audit and compliance support, and interfaces with USPTO revenue collection processes. CGI Momentum is described as customized for federal agencies and instrumented to support the USPTO’s end-to-end financial operations.
Procurement and deployment are structured through a 5-year Blanket Purchase Agreement worth up to US 84 million awarded to CGI, procured via the U.S. Department of Treasury’s Financial Management Quality Service Management Office shared services marketplace. Separately, a second task order under the Alliant 2 IDIQ, valued at US 36 million over five years, tasks CGI with development, security and operations support for the Certified Copy Center and Assignment Center, and includes modernization of CC&A systems using cloud technology to support certified copy and ownership transfer transactions. The combined contractual scope signals integrated operational coverage spanning USPTO financial operations, certified copy processing and assignment workflows.
Governance and operational support were structured to include ongoing operations, maintenance and security services from CGI, aligning application lifecycle activities with USPTO financial controls. CGI’s role is stated to support USPTO audit readiness and sustainment of revenue streams, with cited support for more than US 4 billion in annual fee collections, and a combined contract potential value of US 119 million.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Intelligent Document Processing | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2016 | 2016 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at United States Patent and Trademark Office (USPTO)
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Apps Being Evaluated by United States Patent and Trademark Office (USPTO) Executives
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FAQ - APPS RUN THE WORLD United States Patent and Trademark Office (USPTO) Technographics
United States Patent and Trademark Office (USPTO) is a Government organization based in United States,
with around 13103 employees and annual revenues of $3.50 billion.
United States Patent and Trademark Office (USPTO) operates a diverse technology stack with applications such as
Tyler EEO Case Management, CGI Momentum and Rocket.chat,
covering areas like HR Compliance, Government ERP and Chatbots and Conversational AI.
United States Patent and Trademark Office (USPTO) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tyler Technologies, CGI Group and Rocket.chat.
United States Patent and Trademark Office (USPTO) recently adopted applications including
CGI Momentum in 2024, Tyler EEO Case Management in 2023 and Instabase AI Hub Analyze in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of United States Patent and Trademark Office (USPTO)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates United States Patent and Trademark Office (USPTO)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete United States Patent and Trademark Office (USPTO) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.